2023 Honda CR-V

The contact owned a 2023 Honda CR-V Hybrid. The contact stated that while her husband was driving 50 MPH, the vehicle in front slowed down, the brake pedal was depressed but traveled down to the floorboard, but the vehicle failed to respond and rear-ended the vehicle in front. The contact stated that the vehicle bounced and spun around, facing incoming traffic. The contact was unsure whether there was a warning light illuminated. The contact was unsure if any other vehicle had crashed into his vehicle. The driver-side air bag did not deploy; only the driver-side curtain air bag and the passenger-side air bags deployed. The contact was taken to the hospital by ambulance. The doctor diagnosed that the patient had sustained injury to the lower back; the L4 was severely damaged. The contact's chest and head hit the steering wheel. The contact underwent surgery and was scheduled for physical therapy. A police report was filed. The vehicle was towed to an unknown towing yard. The insurance company was notified and deemed the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

The contact owns a 2023 Honda CR-V. The contact received a notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at approximately 25 MPH, the steering wheel abruptly became difficult to steer in either the left or right direction. The vehicle crashed into a tree where it came to a stop. The brake system failure warning light illuminated. The contact stated that the airbags failed to deploy. The vehicle was not deemed a total loss. The vehicle was towed to the contact's home address. The contact's wife sought medical attention for chest, back, and neck pain. A police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.

I was braking pulling forward into a parking place, going approximately 10 mph. The brakes did not work , the car accelerated jumped a curb ran over a parking sign and did not stop. I attempted to turn to the left on the island so as not to go into the busy street. I scraped/ran into a small tree while trying to put the car in park. I heard a large bang, 3 airbags deployed. I do not know if I ran over something, nothing was in my sight or view. Due to all of the smoke I quickly turned off the car and tried to get out. My left underside forearm had a 5”x3 1/2” bruise with swelling at the largest area and pain. The swelling is approximately 2 1/2” x2 1/2”. The mid to right side of my chest was injured extending to my right side with pain and bruising on and under my right breast. I went by ambulance to an ER. I am alarmed and traumatized. I have been experiencing lightheadedness since the accident. I have had headaches. The car took off as I was attempting to stop. I had NO control of the vehicle and could not bring it to a stop. There were no warning messages etc. If people were near or in front of me it would have been catastrophic, I had no control. There is a police report. My car is to be examined by the insurance company. My understanding is that it will be considered “totaled “. I reported the accident to Honda who I lease from. I was told that it could be “a software problem “. When the car malfunctioned I had just left my home , driving for the first time that day. My first stop was driving a couple of blocks to vote. I do not know how to upload pictures or the accident report. I have pictures of the car from the tow lot. After returning from the hospital I took pictures of the site to include the downed sign, damaged tree and broken car pieces in the driveway. I retrieved 2 large pieces of the car from the driveway.

Date of Accident: Wednesday, August 8th 2023 Time of Accident: 12:33PM Location of Accident: Intersection of 22nd St & Camelback Rd (in front of my office) in Phoenix, Arizona Phoenix Police Responding Officer: [XXX] #[XXX] Incident/Accident Report #: [XXX] Geico Claim Number: [XXX] Assigned Adjuster from Geico: [XXX] [XXX] I was t-boned and injured by a red light runner driving recklessly on Camelback Road headed east. He hit me in the intersection. My airbags did not deploy, his did. I am a very cautious/mindful driver. I was always scared of this, as our state is the worst for red light runners. I was diagnosed with a concussion and cervical sprain. I have severe pain on the right side of my neck. I was in shock and felt immediate burning/pinching sensation. After the accident I was woozy, had vertigo, nauseous, have had a migraine since the crash and severe anxiety/panic and barely any sleep and no appetite. The crash and what happened after keeps replaying in my head. I'm having nightmares of being hit and my airbags not going off and my neck snapping and paralyzing me. Due to my concussion, I am still having some cognitive issues with speech, sensitivity to light, short-term memory, and emotional regulation. My anxiety has been skyrocketing. Mr. [XXX] and I both have Geico automobile policies. Geico found Mr. [XXX] 100% at fault during their investigation. I also wanted to include that a witness (man) was trying to break into my car, hitting my window after I was hit, while I was sitting and crying in the middle of the intersection with my seat belt still on. Him and a friend were screaming at me to move, and cussing me out. The 911 operator asked what was going on and told me not to move and let the fire department come. It was so scary. I am severely traumatized. The nightmares won't stop, I am starting therapy this week to address. Please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)