2021 Honda Civic

The contact owns a 2021 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

While driving my 2021 Honda Civic Sport, both front airbags deployed without warning and without any accident or impact. There were no warning lights beforehand, and no collision occurred. The deployment also caused my windshield to crack. After the airbags went off, the dashboard displayed a ‘SRS airbag system problem’ message. This is a serious safety concern as the vehicle was operating normally at the time. I’m requesting that this be investigated as a potential manufacturer defect

The contact owned a 2021 Honda Civic. The contact stated that his wife was driving at 30-35 MPH, when another vehicle suddenly merged in front of the vehicle causing a T-bone collision. The vehicle was pushed into the middle of the road from the impact where it came to a stop. All air bags deployed. However, the front passenger-side air bag deployed backward onto the front windshield instead of deploying forward. The contact was unsure whether there was a warning light illuminated. A police report was not filed. EMS was called however, refused to take the contact and his wife to the hospital. The contact's wife sustained unknown injuries and was pending an MRI. The contact sustained whiplash and no medical attention was sought. The insurance company towed the vehicle to a storage location and deemed the vehicle a total loss. The manufacturer was notified of the failure. The failure mileage was 78,000.

The contact owns a 2021 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I have contacted Honda Dealer and Customer Service in regards to NHTSA Recall Number 24V-064. Honda is declining to correct the recall due to shortage in supply of parts. Honda is indicating that only vehicle with the airbag sensor light on are being prioritize. This makes me uneasy as I do not know whether or not my vehicle airbag will work properly in case of an incident. There is no waitlist for remedy to be corrected.