2018 Honda Civic

TL* THE CONTACT OWNED A 2018 HONDA CIVIC. THE CONTACT STATED WHILE APPROACHING A STOPPED VEHICLE AT 5 MPH, THE VEHICLE BEHIND WAS DRIVING 45 MPH AND REAR ENDED THE CONTACT'S VEHICLE CAUSING THE CONTACT TO CRASH INTO THE STOPPED VEHICLE IN FRONT. THE CONTACT STATED THE IMPACT MADE HER HEAD HIT THE STEERING WHEEL CAUSING HER TO FRACTURE HER NOSE. MEDICAL ATTENTION WAS REQUIRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO HER HUSBANDS BUSINESS. A POLICE REPORT WAS REPORTED. THE CONTACT HAD NOT CONTACTED THE LOCAL DEALER TO NOTIFY FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 10,000.

KEYFOB RANGE REDUCED DRASTICALLY USED TO BE ABLE TO REMOTE START MY CAR FROM OVER 200FT. NOW I CAN'T EVEN DO IT OVER 30FT. EVEN ONE OF THE SALE MEN SAID IT WAS A PROBLEM BECAUSE HE WAS ABLE TO START HIS OWN CIVIC FROM OVER A 100FT. THE SERVICE MANAGE TOLD ME THE LAST TIME I CAME IN TO CHECK IF THERE WAS ANY NEW (BECAUSE THEY NEVER CALL OR RETURNED MY CALL) SAID THAT CORPORATE HONDA DIDN'T HAVE A FIX AND THAT MULTIPLE PEOPLE HAVE BEEN HAVING THE SAME ISSUE. HE THEN GAVE ME A BUNCH OF RIDICULOUS REASONS (SO MUCH ELECTRICAL SYSTEM THAT IT CAN DRAIN THE BATTERY EVEN WITH THE CAR OFF AND THAT THE CAR IS PROTECTING ITSELF FROM DRAINING COMPLETELY BY "SHUTTING DOWN SOME SYSTEM" WHEN THE CAR IS OFF. OTHER EXCUSES THEY TOLD ME WAS THAT MY WINDOWS WERE TINTED (THEY ARE CERAMIC TINTED WHICH DOES NOT INTERFERE WITH SIGNAL LOSS) IT COULD BE MY DASHCAM, OR MY SUBWOOFER. I WOULD HAVE CONSIDERED IT IF IT HAPPENED AFTER I JUST HAD THEM INSTALLED. BUT I HAD EVERYTHING INSTALLED 3 MONTHS AFTER I BOUGHT THE CAR WHICH WAS OVER A YEAR AGO AND THE PROBLEM JUST SHOWED UP A COUPLE MONTHS AGO. GOES TO SHOW YOU THAT NOT JUST HONDA BUT CAR DEALERSHIPS WILL DO ALL THEY CAN TO NOT FIX YOUR CAR. I EVEN SENT CORPORATE HONDA A MESSAGE AND ALL THEY SAID WAS GO TO A DIFFERENT DEALERSHIP... SERIOUSLY? YOU'D THINK THEY'D TRAIN TECHS TO BE ADEQUATE ENOUGH TO DEAL WITH AN ISSUE LIKE THIS. I AM NOT GOING TO DRIVE 45MIN (CLOSEST LOCATION) TO BE TOLD THE SAME THING. AFTER I ASKED THE DEALERSHIP TO SEE IS THE RECEIVER IN THE CAR COULD BE THE PROBLEM THEY TOLD ME THEY WOULD HAVE TO CHARGE ME A LABOR FEE TO DO THAT. WAS A HONDA FAMILY BUT WILL NOT BE PURCHASING ANOTHER HONDA IN THE FUTURE.

ELECTRICAL FIRE WITHIN THE DRIVER DOOR. A FIRE STARTED WHILE VEHICLE WAS PARKED OUTSIDE AND OFF AT MALL IN TOLEDO, OHIO. WEATHER HAD BEEN RAINY. CAME OUT TO VEHICLE AND THE INSIDE WAS FILLED WITH SMOKE. AFTER FIRE DEPARTMENT AND TOWING AGENCY MANAGED TO GET THE PASSENGER DOOR OPEN TO GET INSIDE, IT WAS REVEALED THAT THE DRIVE DOOR HAD BEEN ON FIRE AND MELTED. THE FIRE HAD ALSO DESTROYED THE HEADLINER, DRIVE SEAT AND LEFT THE SMOKE DAMAGED INTERIOR COVERED IN SOOT. THERE WAS ALSO A HOLE IN THE DRIVER FLOOR, REVEALING POSSIBLE FRAME DAMAGE. HONDA SAYS THAT THEY ARE INVESTIGATING TO SEE WHICH COMPONENT CAUSED THE FIRE. DURING A PREVIOUS OIL CHANGE IN FEBRUARY, I HAD MENTIONED TO THE MECHANICS THAT THE CAR HAD BEEN BEEPING RAPIDLY WHILE IT WAS OFF AND THE KEY FOB WAS OUTSIDE THE VEHICLE. IT IS ONLY SUPPOSED TO DO THIS IF THE VEHICLE IS STILL RUNNING. I WAS TOLD THAT THIS WAS NORMAL WHEN THE WEATHER WAS COLD, BUT IT ALSO HAPPENED WHEN IT WAS WARM OUTSIDE, AND BECOMING MORE FREQUENTLY AS TIME WENT ON. THIS CONCERN WAS BRUSHED OFF BY BROWN HONDA, WHO ALSO REFUSED TO PROVIDE A LOANER VEHICLE WHILE HONDA WAS INVESTIGATING THE ISSUE. HONDA CORPORATE SAID THAT THE BEEPING SHOULD NOT BE HAPPENING IF THE CAR IS OFF. I AM CURRENTLY WAITING ON HONDA FOR ADDITIONAL INFORMATION.

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED THAT THE REAR DRIVER'S AND FRONT PASSENGER SEAT BELTS WERE SEVERED. THE VEHICLE WAS TAKEN TO SUPERIOR HONDA OF OMAHA (402-408-1000, LOCATED AT 4111 S 144TH ST, OMAHA, NE 68137) WHERE IT WAS DETERMINED THAT THE FAILURE WAS CAUSED BY THE HARNESS THE CONTACT INSTALLED TO STABILIZE THE CHILD SAFETY SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STOOD BY THE DEALER'S OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,500. THE VIN WAS UNKNOWN.

ELECTRIC STEERING LOCKED WHILE MAKING A LEFT TURN. AS I WAS TURNING THE WHEEL SEEMED TO LOCK AND THEN ALL OF A SUDDEN IT WENT THE OPPOSITE DIRECTION I WAS TURNING AND I ALMOST SKIDDED OFF THE ROAD. MOST OF THE TIME ESPECIALLY WHEN I'M GETTING ON THE FREEWAY, IT FEELS LIKE I HAVE A LITTLE CONTROL OVER THE STEERING AND IT FEELS LOOSE. THE STEERING ALSO GIVES ME PROBLEMS WHEN I PULL INTO A PARKING SPACE I CAN'T ESTIMATE HOW MUCH I HAVE TO TURN THE WHEEL.