2018 Honda Civic

My boyfriend has a Honda Civic 2018 EXL and on 11/07/2025 around noonish, I briefly turned on the passenger side seat warmer for approximately 15 minutes and received second degree burns/blisters on the back of my thighs from the seat. I knew something was wrong because I had to peel my thighs off the seat and my skin felt really flushed and hot. Over 24 hours, the blisters formed and then popped.

I PURCHASED A 2018 BRAND NEW CIVIC. ONLY HAD 15 MILES ON IT. I ONLY HAVE HAD IT NOW FOR FOUR MONTHS AND I CAN VERY CONFIDENTLY SAY THIS CAR IS A LEMON. THE MOON ROOF QUIT WORKING. IT JUST STOPPED WORKING. TOOK IT TO AIKEN HONDA AND AFTER FOUR HOURS AND TWO MEN WORKING ON IT THEY TRIED TO SAY IT WAS A ROCK IN IT AND THEY PRODUCED ME A ROCK BIGGER THAN A FIFTY CENT PIECE. THERE'S NO WAY THAT GIANT ROCK WAS IN MY MOON ROOF. I WOULD OF SEEN IT WHEN I ATTEMPTED TO FIX IT MYSELF. I THINK THEY JUST PICKED UP ONE OF THE RIVER ROCKS THAT ARE IN THEIR PARKING LOT PLANTERS. (THAT'S WHAT IT LOOKED LIKE, IRONIC HUH? NOT TO ME BECAUSE THIS HONDA IS THE ONE WHO SOLD ME THIS LEMON ALONG WITH SCAMMING ME OUT OF 30,000. DO NOT SHOP HERE) SO THEY REFUSED TO FIX THE MOON ROOF. EVEN THO THEY MADE ME WITHOUT MY CONCENT PURCHASE 3 WARRANTYS (HAD NO CLUE)) ALSO THE MECHANICAL SEAT HAS SOME SORT OF DEFECT THAT IS KIND OF SCARY. IF YOU GO ALL THE WAY BACK AND LEAN ALL THE WAY BACK (AS TO NOT HIT THE AIRBAG AND NOT LAY DOWN) IT MAKES AN AWFUL DING NOISE IN THE SEAT THAT CAN BE FELT AS IF A GIANT SPRING IS POPPING UNDER THE SEAT CUSHION AND YOU CAN LITERALLY FEEL IT HIT HARD. AS IF IT MIGHT POP THRU THE SEAT INTO YOUR BUTT CHEEK... SCARED ME

ON SEPTEMBER 15 2018 I WAS INVOLVED IN A SOLO VEHICLE CRASH I FELL ASLEEP AND HIT A PARKED VEHICLE DIRECTLY FROM BEHIND RESULTING IN ME BEING PROPELLED FORWARD INTO THE AIR BAG THAN PUSHED BACK BY THE AIRBAG IN THE SEAT...I WAS WEARING MY SEATBELT BUT THE SEAT BRACKET BENT FORWARD DURING COLLISION PUSHING ME INTO AIRBAG CAUSING SERIOUS CHEST CONTUSIONS AND INFLAMMATION OF LOWER BACK. AFTER THE CRASH SEAT COULD NOT BE MOVED FORWARD OR BACKWARD AS THE BRACKET WAS BADLY BENT. I WAS ABLE TO GET PICTURES OF MY VEHICLE FROM THE OUTSIDE AND WASH GOING TO RETURN TO PULL VEHICLE FROM TOW BUT HONDA PULLED IT OUT BEFORE I COULD AND ARE IN POSSESSION OF THE VEHICLE.

THE HEAD RESTRAINTS AND SEAT CONFIGURATIONS OF THESE HONDA CIVICS CAUSE SEVERE BACK PAIN, AS DIAGNOSED BY MY DOCTOR AND CHIROPRACTOR. I HAVE ONLY OWNED THE CAR FOR SIX WEEKS AND HAVE SPENT > 20 HOURS GETTING XRAYS, PHYSICAL THERAPY, AND VARIOUS RE-ALIGNMENT TREATMENT BECAUSE OF THE UNSAFE AND HARMFUL CONFIGURATION OF THESE SEATS. PER THE HONDA REPRESENTATIVE, THEY STATED THAT THESE HEAD RESTRAINTS AND SEAT SHAPES COMPLY WITH SAFETY REQUIREMENTS ASSOCIATED WITH THE AIRBAGS. HOWEVER, NHSTA AND OTHERS HAVE FAILED TO REALIZE THAT IN AN ATTEMPT TO MITIGATE "HYPOTHETICAL WHIPLASH", THEY ARE PROMOTING ACTUAL, WIDESPREAD, SEVERE DAMAGE TO DRIVERS.