2018 Honda Civic

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

Passenger airbag deployed with no impact, crash, or anything forceful to have activated it. Passenger airbag cracked windshield glass and injured passenger. An airbag issue was not included in any recall notification from manufacturer in the past year(s). No warning lamps appeared before the incident, which put my safety and the passengers safety at risk. I reported this to my insurance and have opened a claim. Insurance has been in contact with dealer/manufacturer and is currently under investigation.

There is an issue with the steering in my 2018 Honda Civic. The vehicle is available to be inspected as long as it won’t cost me anything. My steering wheel sticks after driving and the engine has a change to get warm. It seems to stick slight off center and I cannot drive straight or make the minute adjustments needed to maintain my lane. Once I go over 25 mph and the sticking begins I have to constantly over compensate to stay in my lane. This issue has made it nearly impossible to stay in my lane while driving, could cause a crash this putting myself, my child, and anyone on the road in danger. I have not been able to bring my car to a dealership to replicate the issue or to evaluate it because I can’t afford the cost of that. The car has not been inspected by any third party. There are no warning lights or messages.

I have scheduled and attended several appointments to have my fuel pump replaced as per the recall. The only dealership that is within 20 miles of my home (El Paso Honda 1490 Lee Trevino, 79936) keeps refusing to do the replacement. I have expressed that my engine is losing power when going uphill and when driving on I-10. They refuse because the check engine light isn't on. This recall has been in effect since last year and the dealership keeps blaming Honda stating they cannot order the part unless the check engine light is on.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

At highway speeds the steering sticks or hangs up. This car has an early version of electronically assisted steering and research shows Honda has recalled some models for this issue ... but not my VIN. That doesn't make sense. Honda tells me that recalls are based on manufacturing facility which doesn't make sense on a safety issue. So, when driving at highway speeds, the steering will stick, pulling to the left. I have to pull it back to the right to correct this. The result is that I am basically weaving down the road, appearing not to be able to hold my line. It is certainly a safety issue to the point that I won't let others drive the vehicle. I don't understand why Honda has repaired this issue on some vehicles but not all. I want there to be a record of this in case of the worst case scenario. The car has about 72,000 miles now and the problem started at about 55,000 miles. I have contacted Honda several times to no avail. They say there is no recourse through Honda.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.