2018 Honda Civic

Hello my name is [XXX] I sold this car to a buyer and would like to double remind the buyer about the recall so they can get it done, but they are not responding so I would like if you guys can remind them about the recall for safety measures thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We started having trouble keeping it on the road. Then on the highway, at about 73, I thought the car was going to go off the road. The steering felt sticky, and It's awful trying to hold it straight. You can also feel it when car is parked. Once parked and in park, keep it running and just turn the steering wheel. The steering wheel jerks either direction we turn it. We took the car over to our garage, so they can look at it. We were told it had to with the steering rack. Something regarding a magnet inside the gear box. Our mechanic stated they could not even do the work. With a look online we found a safety recall that my car matches all information, except, the VIN number. So our local dealership can fix it, but the cost is crazy at about $4200. My Civic has 49,000 miles, and to pay that amount is foolish. My VIN number had to have been overlooked. I don't know anyway to fight this, except this website. This car has become very dangerous.

The contact owns a 2018 Honda Civic. The contact stated that she was informed at the State inspection that the vehicle had failed inspection due to the recall of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. Several unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact stated that while driving 35–40 MPH, the steering wheel was moving to the left and right and was sticking while being corrected. The steering wheel was difficult to turn. The contact stated that the failure occurred while driving at higher speeds. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V663000. (Steering). The vehicle was taken to an unknown local dealer, where there was a reading of erratic steering operation. The contact stated that the steering wheel was stiff. The cause of the failure was an inoperable EPS electronic power steering system. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.

Honda issued a recall for the fuel pump system. Initially, when the recall came out, I contacted them about the recall they stated that the parts were on back order and they had a waiting list of people who were supposed to be serviced first. It took about five months for the parts to come back into stock and another month for me to get an appointment. Now I’m continuing to have issues with my fuel line

This has been an in going issue. While driving the steering sticks as you try to make small movements to get the car straight. This is especially noticeable at highway speeds and can cause you to over correct on the sticking releases. I have seen multiple reports of this issue in several different places with most stating that Honda has been unwilling to help. There was a recall on the newer models just recently but nothing for the 2018 Honda Civic. This is a very dangerous issue making driving the car safety risk. I had my independent shop state this seems to be a steering box issue that would cost over $4000 to fix with original Honda parts.

The steering system randomly but frequently has an issue where it “sticks” when going straight down the road, requiring excessive pressure to make minor adjustments to remain in the lane. This causes the car to jerk and the steering to “oversteer” while to trying to maintain the lane. It is available for inspection upon request. My safety and others are put at risk because the issue makes it difficult to remain in the lane while going down the road. When the wheel “sticks” it causes the car to jump/jerk abruptly and sometimes causes the car to leave the lane because of the excessive effort required to “get through” the sticking. This is EXTREMELY dangerous at highway speeds. I had another recall done on the car (fuel pump) and mentioned it to the service manager who noted on the invoice that they could feel the “sticking” feeling and recommended steering rack replacement to correct the issue. The car has not been inspected by Honda, the police or anybody else. There are no warning lamps or active fault codes. The issue was present when I purchased the car at around 80,000 miles and is still present at 123,000 miles. I also had a 2016 Honda Civic that had the same exact issue, starting at around 25,000 miles and lasting until I traded it in at around 80,000 miles. The dealer was never able to replicate the issue when I took the car in to have the issue corrected under warranty so they could never repair the issue. I’ve done intensive research on others having the same issue and there are a LOT of others having this same exact issue on the 10th generation (2015-2023) Honda Civic.