2018 Honda Civic

I own a 2018 Honda Civic that is subject to an open fuel pump recall. My vehicle suddenly became completely inoperable. When attempting to start the car, all of the dashboard lights come on, but the engine will not start or crank. The vehicle has power but will not turn over at all. This failure happened without any prior warning. I contacted Nalley Honda in Union City, GA, and they confirmed that the issue is related to the fuel pump recall. However, they refused to provide towing for the vehicle and told me the earliest appointment available would be over a week out, despite the vehicle being undrivable due to this known safety defect. This situation puts my safety and my family’s safety at risk, as I am now stranded without reliable transportation because of a manufacturer defect. The problem has been acknowledged by the dealership but has not been resolved because of their refusal to assist with towing or provide a timely repair. There were no warning lights or error messages prior to the failure—this happened suddenly. I am requesting that the NHTSA investigate this issue further, as it presents a serious safety concern. I also want to report that Honda has not provided towing assistance or a loaner vehicle while the safety recall repair is pending, which leaves me without any transportation.

Hello my name is [XXX] I sold this car to a buyer and would like to double remind the buyer about the recall so they can get it done, but they are not responding so I would like if you guys can remind them about the recall for safety measures thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When i tried to open my gas tank on the neighborhood station to put gas it got locked and cannot be opened, the other drivers tried to help me and the station attendant. But to no avail I have to bring it to the local Honda dealership where I bought my car and it cost me almost $300.00, the problem was there was no way it can be opened manually, one driver even tried to Google it. Also, with this model, I received a recall notice about the Fuel injection and tried to call the Honda dealer about the situation they always told me no parts available yet, but I am quiet scared because I don't want to get accident associated with the recall parts. The technician always said, "you are safe the car won't stop" but for how long? I also told them "How come they keep sending recall notice but every time I bring my car to the shop, they answered was "no available parts"

I am the original owner. Had the compressor fail on year 4 (got it replaced)and now in year 6 the evaporator has failed. Dealer inspected and determined both. In Phoenix, AZ with heat advisories throughout the summer it’s not safe/healthy to be in the car exposed to such heat. It seems the entire A/C system is flawed but extended warranties only apply to condenser and compressor.

March 5th 2020 I finally recorded a message that had been appearing in my dash board during late night drives. Message read as "Adaptive Cruise Control Problem" "Collision Mitigation System Problem" I notified Honda of North Hollywood service department at the time, and they said they could not do anything to fix the problem unless the message was actively displayed on the dash board during the time of service. Unfortunate for me the message would come and go and would not remain on for the service advisor to see. Several times my vehicle would randomly brake abruptly (to a screeching halt) due to a malfunction in detecting cars/objects around me. Luckily I managed to not crash or have other vehicles crash into my car from behind, but it scared me. I've always wondered what the issue was, and was never able to get it resolved because I didn't have proof of the abrupt stops. Fast forward to May 2024 I received a letter in the mail for a recall on the fuel pump module. I think this might have something to also do with not being able to start my car three times within one year... I ended up replacing multiple batteries and cleansing the fuel tank thinking that was the issue and I have been mobile since then. I have contacted Curry Honda in Georgia multiple times to get the recall resolved. 8 months since I received the recall notice, and the issue is still unresolved. Please help. I rely on this vehicle to get to work, and I am still paying on this car. I am concerned of the safety issue.

The standard OEM key fobs for Honda Civics, for several model years, and possibly for other Honda models, have a "feature" that seriously affects driver and passenger safety, and that cannot be disabled. If two buttons are depressed simultaneously on the key fob for a period of time, all of the windows go down and the doors unlock. I have encountered dozens and dozens, perhaps hundreds, of owner complaints about this "feature" on various Internet bulletin boards. Typically, the stories go, "I parked downtown in an unsafe area and I came back to my car and found that it was unlocked with all of the windows open and someone stole everything from my car," or "I parked outside just before a rain storm and I returned to my car to find all of the windows open without my knowledge and the interior of my car was soaked." Single women could encounter this problem and be attacked by people hiding in the back seat. Apparently, if anything in one's pocket depresses the keys on the fob, without one's knowledge, this occurs. It has happened to me, where I'll bend down to tie my shoe and walk away and I'll return hours later to find all the windows open during a rain storm or in a bad part of town. I've asked American Honda numerous times for a way to disable this unwanted "feature" and they've said that they've not interested in addressing it unless they're forced to do so by the government. This is a serious safety issue, not only implicating potential crime, but a wet soaked car interior could affect electrical and navigation systems in a life-threatening way. If you respond, I can upload several Internet pages with owner comments and complaints about this problem.

1) Caused by faulty Body Control Module (BCM). 2) Can't enter car, key fob won't unlock car. Dashboard is illuminated when car is off, I can see it through my window. 3) Alarm horn went on when car is off. 4) Turn on my car, multiple errors, go to drive the car thinking I need to reset it from battery change. Shut off my car, but go to turn it back on. Car cranks but won't turn on, shows multiple errors on dash. 5) Dash shows "keyless start system problem" and car won't turn off. When pushing button to turn off car, head lights and a/c turn off but the engine still runs, push/start button flashes. Disconnected battery, still runs. Had to pull fuel or ECU fuse to stop the car running. 6) Can't reliably get my car to start. Issue is intermittent.