2018 Honda Civic

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING 70 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER PULLED OVER AND THE VEHICLE WAS TOWED TO HOLLER HONDA LOCATED AT 2211 N SEMORAN BLVD, ORLANDO, FL 32807, (877) 872-9906, WHERE THE SKID PLATE WAS ATTACHED PROPERLY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

WHILE WASHING MY 2 DAY OLD CAR A CHUNK OF PAINT BLOWS OFF THE LOWER KICK PANEL. DEALER TOLD ME IT WAS MY FAULT AND THEY WEREN'T GOING TO PAY FOR IT. I TOLD THEM THEY COULD HAVE THE CAR BACK. SUDDENLY THEY WERE GOING TO REPAIR IT. THEY TOLD ME THEY REPLACED THE ENTIRE PANEL. 2 DAYS AGO ALMOST EXACTLY 1 YEAR TO THE DAY,I WAS WASHING MY CAR AND IN THE EXACT SAME PLACE A CHUNK OF PAINT BLOWS OFF ( A BIT IRONIC). I WENT TO A DIFFERENT DEALER (CANT TRUST SUPERSTITION SPRINGS AFTER THEY LIED TO ME). I CALLED HONDA THEY SAID NO PROBLEM TO TAKE IT TO ANOTHER DEALER. THE DEALER I TOOK IT TO SAID I WOULD HAVE TO PAY FOR THE REPAIR SINCE HONDA SAID THEY HAD PAID FOR THE FIX ONCE. NO WAY THEY REPLACED THE PANEL BECAUSE THEY HAVE NO RECORD OF IT EVER BEING REPLACED AND THE PAPER WORK I HAVE DOES NOT STATE THE PANEL WAS REPLACED. THEY DIDNT CHANGE THE PANEL, THEY SLAPPED SOME TOUCH UP ON IT AND SENT ME ON MY WAY.

WE PURCHASED A 2018 HONDA CIVIC SPORT HATCHBACK IN LATE SPRING OF LAST YEAR. WHILE DRIVING IT IN SNOWY CONDITIONS, IT CONSISTENTLY COLLECTS SNOW AND ICE IN THE WHEEL WELLS TO THE POINT WHERE IT HAS ACTUALLY CAUSES DAMAGE TO THE INNER WHEEL WELL AND CAUSES CONSISTENT RUBBING AND BURNING SMELLS DUE TO THE ICE RUBBING AGAINST THE TIRE. THE RESPONSE FROM THE DEALERSHIP (GARBER HONDA IN ROCHESTER) AND THE AUTO MANUFACTURER (AMERICAN HONDA FINANCE COMPANY) IS THAT THIS IS DUE TO 'OUTSIDE INFLUENCES' AND IS THEREFORE NOT COVERED BY THEM. THE ISSUE IN QUESTION IS REGARDING THE MATERIAL DESIGN AND THE INABILITY TO ACTUALLY DRIVE THIS VEHICLE IN INCLEMENT WEATHER CONDITIONS IN WESTERN NEW YORK. THE INNER WHEEL WELL IS MADE OF SOME TEXTURED, ALMOST 'CLOTH LIKE' MATERIAL THAT ALLOWS FOR SNOW AND ICE TO STICK AND BUILD UP VERY QUICKLY. AFTER DRIVING JUST A FEW MILES IN SNOWY CONDITION, WE NEED TO PULL OVER TO TRY AND KNOCK SOME OF THE SNOW OFF SO THAT IT DOESN'T RUB AGAINST THE TIRE. THE COLLECTION OF ICE AND NOW HAS ACTUALLY RIPPED OFF THE INNER WHEEL WELL ON ONE SIDE AND IS STARTING TO AFFECT THE OTHER SIDE. I FEEL THAT THIS COULD BE A POTENTIAL ISSUE TO ANYONE DRIVING IN SNOW. WHILE DRIVING UNDER THESE CONDITION, MY CONCERN IS FOR THE DRIVERS OF THIS VEHICLE AND OTHERS ON THE ROAD BECAUSE OF THE NEGATIVE WAY THAT IT AFFECTS THE HANDLING OF THE VEHICLE. I HAVE SOUGHT OUT ADVICE FROM BOTH THE DEALERSHIP AND HONDA REGARDING ADDING DIFFERENT RIMS AND TIRES, BUT THEY HAVE COME BACK AND SAID THAT IT WOULD NOT AFFECT IT MUCH AND THAT IT WAS AN ENVIRONMENT ISSUE. THE DEALERSHIP MENTIONED THAT THEY HAVE MANY PEOPLE COMING IN WITH THE SAME ISSUE AND CHARGES THEM EACH AND EVERY TIME TO HAVE THIS RESOLVED. I DO HAVE A SMALL VIDEO THAT SHOWS EXACTLY WHAT THIS IS DOING TO THE VEHICLE. IS THERE A LOCATION WHERE I CAN UPLOAD THIS? I HAVE UPLOADED A PICTURE.

HAD A BUMPER TO BUMPER CRASH ON FREEWAY DURING RUSH HOUR TRAFFIC WAS STOPPING AND GOING BETWEEN 5 TO 15 MILES AN HOUR I WAS HIT FROM BEHIND WHILE MY CAR WAS ON NEUTRAL THEN I HIT CAR IN FRONT OF ME MY BUMPERS AND GRILL PLUS SAFETY BUMPER BAR WAS BENT INTO RADIATOR, FRONT VEHICLE HAD SMALL DENT PLUS BUMPER DAMAGE MY FRONT CAR WAS TOTALED. BUMPERS ARE CLIP ONS THEY CAN FALL AT ANY MOMENT.

I'VE BEEN SMELLING GAS IN THE CABIN OF THE VEHICLE ONLY DURING START UP AND ITS BEEN HAPPENING FOR THE PAST COUPLE OF WEEKS. THE CAR IS PARKED IN A HEATED PARKING GARAGE WHEN THE SMELL OCCURS AND IT WILL ALSO HAPPEN OUTSIDE IN A PARKING LOT AFTER THE CAR SITS FOR A LITTLE BIT. YOU CAN ALSO SMELL A STRONG ODOR OF GAS WHEN YOU OPEN THE HOOD WHEN THE ENGINE IS COLD.