2018 Honda Civic

On or about 8-23-2021 I noticed that the vehicle’s steering wheel would stick when going on a curve or when suddenly changing lanes. The steering wheel does not return to center and not anticipating this I almost went off the road. I took the vehicle to koons honda Manassas,VA and they diagnosed a bad Rack Assembly. The vehicle is a 2018 civic with only 28k miles on it; the rack should not be failing this early. The cost for the repairs is $3500; I need the vehicle but cannot afford the repairs and on top of that I have a newborn and 7 year old that will be in the car. I do not feel the car is safe and Honda is giving me the runaround to fix it. I also feel that they know about the issue because not only have I read about similar complaints online but they diagnosed the issue within a couple of hours; when such issues would normally start being diagnosed with the simplest fixes like an allignment. I checked online and saw a recall from 2018 and think that this vehicle could have the same issue. I have been trying to address this with Honda but I don’t want to wait to have an accident for them to take me seriously.

2018 Honda Civic racking pinning steering needs replaced at 44,000 miles. My steering gets stuck turning right to left and worsens at higher speed. Honda dealership states its not under recall and will cost me $3,587.85. The manufacturing power steering rack costs $ 2,455.28. I have researched the internet and numerous consumers have complained and needed racking pinning replaced prior to warranty expiration and thereafter. This is definitely a safety concern. I cant believe that Honda Manufacturer has not recalled this defect. Other consumers complaints found for the same defect: #2 I just got this car in November 2020 (I-��m the second owner and it was originally a lease). It only has 27,400 miles on it. Within the past week I-��ve started feeling and hearing a clicking and jerking in the steering wheel when I turn/correct instead of a smooth transition. This starts 20 to 30 minutes after I first start driving, and it-��s worse at highway speeds (>50 mph) and gets worse the longer I drive the car. I brought the car to the dealership today and was told that the power steering rack is failing and needs to be replaced. No warning lights or messages appeared at any time. Thankfully I caught the problem early, but it made it difficult to steer the car and keep it straight on the highway, and had the problem progressed, my and others' safety could have been in grave danger. It is unacceptable for the power steering to fail and require major, costly repair in a vehicle that is only 3 years old. #3So.. i have this Honda Civic 2018.. just under 25K Mileage.. for past few weeks the steering is getting stiff and not responding .. it gives a sound of TAK TAK TAK..like jerks when the steering is turned fully either side .. no matter in reverse or in Drive Mode.. i went to Honda Centre and told them and they immediately started making video of steering and taking pics of engine no and chasis.. and didnt even ask me a single question.. and said that your car is in warranty..

I just got this car in November 2020 (I’m the second owner and it was originally a lease). It only has 27,400 miles on it. Within the past week I’ve started feeling and hearing a clicking and jerking in the steering wheel when I turn/correct instead of a smooth transition. This starts 20 to 30 minutes after I first start driving, and it’s worse at highway speeds (>50 mph) and gets worse the longer I drive the car. I brought the car to the dealership today and was told that the power steering rack is failing and needs to be replaced. No warning lights or messages appeared at any time. Thankfully I caught the problem early, but it made it difficult to steer the car and keep it straight on the highway, and had the problem progressed, my and others' safety could have been in grave danger. It is unacceptable for the power steering to fail and require major, costly repair in a vehicle that is only 3 years old.

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V663000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

WHILE DRIVING DOWN ROAD, THE STEERING FEELS LIKE IT A HICK IN IT AND ACTS LIKE IT KINDLY LOCKS STEERING WHEEL WHILE IN MOTION WHILE IN ALL SPEEDS, MAKE IT HARD TO DRIVE IN TRAFFIC.LIKE THIS ISN'T ANY PLAY IN STEERING LIKE MOST OTHER CARS HAVE. JUST WONDERFUL IF I SHOULD BRING IT TO HONDAS OF CLEVELAND AND LET THEM LOOKED AT IT SITTING STILL TO GAS IT GAS AND GO FRONT TIRESBOUNCE AND SHAMY AS YOU TAKE OFF FROM NOTHING

I JUST BOUGHT THIS CAR. THE PROBLEM HAPPENS AFTER YOU'VE BEEN DRIVING FOR A BIT ON THE HIGHWAY. THE STEERING STARTS TO STICK AND IT TAKES A BIT OF EFFORT TO TURN (LIKE IT'S STUCK) AND WHEN YOU DO END UP TURNING THE STEERING WHEEL, YOU OVERCORRECT. THIS IS EXTREMELY AGGRAVATING AND DOESN'T FEEL SAFE. ALSO, THIS HAS NOTHING TO DO WITH HONDA'S "LANE KEEP ASSIST." THIS PROBLEM DID NOT HAPPEN AFTER A 5 OR 10 MINUTE TEST DRIVE, OR I WOULD NOT HAVE BOUGHT THE CAR. WHERE I LIVE IT'S FAIRLY HOT, SO HEAT MAY PLAY A FACTOR INTO THIS. THE PROBLEMS SEEMS MORE PRONOUNCED THE FASTER YOU GO. DEFINITELY MORE OF AN ISSUE DURING HIGHWAY DRIVING.

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE FAILURE WAS INTERMITTENT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL RESUMED BACK NORMAL OPERATION AFTER A FEW MOMENTS. THE VEHICLE WAS TAKEN TO APPLE TREE HONDA (242 UNDERWOOD RD, FLETCHER, NC 28732) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V663000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. *DT*JB

AFTER ABOUT 10-20 MINUTES OF DRIVING, THE CAR STARTS TO PULL TO THE LEFT WHEN GOING STRAIGHT ON THE ROADWAY. THE STEERING CHANGES FROM ALLOWING SMOOTH, SLIGHT ADJUSTMENTS, TO BEING STICKY AND JERKY. THEN THE CAR OVERCORRECTS TO THE RIGHT, AND THE STICKY STEERING OVERCORRECTS TO THE LEFT. IT BECOMES A CONSTANT STRUGGLE WITH THE STEERING WHEEL TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. ONCE THIS ISSUE STARTS, IT HAPPENS WHETHER TRAVELING AT LOW OR HIGHER SPEEDS, BUT IS MUCH MORE OBVIOUS AND DANGEROUS AT HIGHER SPEEDS. I TOOK THE CAR INTO HOLLER HONDA WINTER PARK FL, AND EXPLAINED THE ISSUE IN MARCH 2020.THEY PERFORMED AN ALIGNMENT. THE CAR CONTINUED TO HAVE THE ISSUE AND THE ISSUE BECAME WORSE. I TOOK THE CAR BACK TO HOLLER HONDA ON 6-12-20 AND EXPLAINED THE PROBLEM AGAIN. I ASKED FOR A ROAD TEST. THEY TOLD ME THAT NOTHING WAS WRONG WITH MY CAR AND THEY MADE A 'FEW ADJUSTMENTS." I TOLD THEM I WAS VERY CONCERNED ABOUT SAFETY AND THAT I KNOW THERE IS A SEVERE PROBLEM. THEY REFUSED TO DO ANYTHING FURTHER. I AM STARTING TO BELIEVE THAT IT IS BECAUSE MY CAR IS STILL UNDER WARRANTY. I HAVE RESEARCHED AND FOUND NUMEROUS SIMILAR COMPLAINTS ON VARIOUS YEARS OF THE HONDA CIVICS ON THE INTERNET. A RARE FEW APPEARED TO HAVE BEEN RESOLVED BY REPLACEMENT OF THE EPS RACK. I LEFT A MESSAGE WITH THE SERVICE MANAGER ABOUT MY DISSATISFACTION, AND HE HAS NOT RETURNED MY CALL. THE NATIONAL HONDA PHONE LINE HAS BEEN DOWN FOR TWO DAYS NOW. MY SON AND I ARE BOTH AFRAID TO DRIVE THE VEHICLE ON MAIN ROADWAYS AND HIGHWAYS NOW. THE STEERING STICKS, REQUIRES AN ABNORMAL AMOUNT OF PRESSURE TO ADJUST, THEN 'JUMPS' TOO FAR, MAGNIFYING THE ADJUSTMENT AND MAKING AN OVERCORRECTION. THIS ISSUE CONTINUES THROUGHOUT THE DRIVE WHILE HAVING TO ADJUST STEERING LEFT, THEN RIGHT, THEN LEFT CONSTANTLY. THIS IS EXTREMELY HAZARDOUS AND HAS THE POTENTIAL TO STEER THE CAR INTO ANOTHER LANE OR OFF THE ROADWAY! *TR