2018 Honda Civic

I was driving from work, when pressing the gas pedal would not accelerate the vehicle. I was passing over a bridge when the problem occurred. It was in heavy traffic and near a onramp for a busy interstate. I arrived at a stop light before the onramp, and different warning lights on my dash lit up. There were no warning lights on prior to this moment. I tried starting the car again with my hazard lights on, but it would not "turn over". I assumed that either my battery/alternator was having problems or the engine was not receiving fuel to start. Traffic was too heavy for me to get out of my car and thankfully, no one hit me or my car. After trying to jump the car, I had it towed to a small mechanic recommended to me that night. The next morning, I was informed that the codes indicated a problem with the fuel pump and that Honda had a safety recall out. They said to tow it to a certified dealer to get the problem fixed. The Honda dealership received the car that day, after closing, and I called the next morning. I was told that the dealership could not touch my car because the recall was not official. I asked about a loaner car or reimbursement for a rental car and informed that they would get back to me soon with an answer and I should call Honda Customer Care. I was informed that yes the dealership should be able to assess my car and though the recall is not out yet, they could fix it and I would pay out of pocket to be reimbursed when the recall became official. After multiple days and calls, they finally ran the diagnostic codes and confirmed that the fuel pump is affected and that the recall is the culprit, but they could not fix it because it was not official and they did not have the parts. I was finally told last night that they could order parts and fix it by Friday. Customer Care called again today, telling me they do not know how to fix it. No other transportation has been offered and having one vehicle has put a strain on my wife and I.

The contact owns a 2018 Honda Civic Sedan. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Fuel injectors failed at 60,000 miles. I do have the failed injectors. The driver's safety was put at risk in the case of engine failure or an unexpected loss of power. This is a common problem documented by owners of the 10th generation Civic Si, other 1.5l turbo Hondas, as well as Honda itself. There was an emission light several weeks ago and an engine light a couple of days ago.

Fuel injectors failed before 50k miles. Dealer states this is a common issue seen with these vehicles and is replaced often. Car has unsteady acceleration and jumps with acceleration. Vehicle has had stalling issues when accelerating forward as well. There are no warning messages that appeared on the dash and the car did not cue any codes. This is an extreme driving hazard as it is causing fuel injection issues and a fire hazard while operating the vehicle.

Strong smell of fuel in the cabin due to known Honda oil dilution associated with the 1.5 turbo engine. Honda has a “fix” for issue but states only cold weather states are affected. Our 2018 Honda Civic has had this issue for over 2 years now. Strong smell of fuel in the oil, along with oil above normal mark on dipstick. On oil change, oil is filled to the normal mark (3.7 quarts) and upon oil change, 4.5 quarts will come out (likely fuel in the oil). The major safety issue is that the smell of fuel in the cabin is strong to the point of causing driver and passengers to have burning eyes, and in some occasions, dizziness. No warning lights have come on as a result of this issue. Vehicle was taken to dealership over a year ago and dealership stated this is a problem in cold weather states and not in California. Dealership could not replicate issue.