2017 Honda Civic

I RECEIVED A LETTER FROM HONDA, STATING THAT THE A/C CONDENSER ON MY 2017 CIVIC WAS NOT MANUFACTURED TO SPECIFICATION, WHICH MAY ALLOW REFRIGERANT TO LEAK OUT. THE LETTER THEN STATES IF THE A/C DOES NOT BLOW COLD AIR, TO TAKE THE CAR TO THE DEALER FOR A REPAIR AT NO CHARGE. HOWEVER, WHEN I TOOK THE CAR TO THE DEALER, THEY WOULD NOT LOOK AT THE CAR UNLESS I AGREED TO PAY $330 FOR THE INSPECTION, IN CASE THE INSPECTION SHOWS THE CONDENSER IS NOT LEAKING. I FEEL THAT IF HONDA HAS A KNOWN ISSUE WITH THE CONDENSER AND IF THERE IS ANY INDICATION OF A POSSIBLE FAILURE (SUCH AS THE A/C NOT BLOWING COLD AIR), HONDA SHOULD PAY TO HAVE IT INSPECTED TO DETERMINE IF THE FAULTY CONDENSER IS THE CAUSE OF THE FAILURE. BUT HONDA REFUSES TO COVER THE INSPECTION. CAN YOU PLEASE HELP? THANK YOU.

WE DRIVE A 2017 HONDA CIVIC HATCH AND WE HAD TO TAKE VEHICLE TO DEALERSHIP. THEY DIAGNOSED IT WITH RODENT ISSUE CHEWING THRU WIRE. WE NOW HAVE TO FIX IT AND REPLACE WIRE AND THE DEALERSHIP WILL PUT A TAKE TO DETERS RODENTS. WE HAVE TO PAY $500 DOLLARS TO REPLACE. MY HUSBAND WAS DRIVING HOME FROM WORK AND HIS POWER STEERING STOPPED WORKING. I CALLED HONDA AND THEY SAID WE HAVE TO PAY FOR DAMAGE BUT THEY DID SAY MANY CUSTOMERS HAVE CALLED HONDA TO COMPLAIN ABOUT ISSUE. SO IT IS A KNOW ISSUE AND NO RECALL HAS BEEN DONE. DOES SOMEONE HAVE TO DIE BEFORE HONDA DOES SOMETHING ABOUT IT. HELP

A/C CONDENSOR HAS MANUFACTURER DEFECT. THIS VIN IS NOT INCLUDED IN THE EXTENDED WARRANTY DETAILED HERE HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10163796-0001.PDF A/C HAS BEEN RECHARGED WITH REFRIGERANT, WHICH CONTINUES TO LEAK. THE PART HAS NO EXTERNAL IMPACT DAMAGE,!ONLY THE MANUFACTURER DEFECT TEARS. WHEN A/C HAS REFRIGERANT, A HISSING NOISE WAS NOTICED DURING A/C USE, UNTIL REFRIGERANT FULLY EMPTIED FROM THE UNIT. THERE IS ALREADY AN NHTSA DOCUMENT DETAILING EXTENDED WARRANTY OF THE PART FOR HONDA CIVICS, BUT IT EXCLUDES HATCHBACKS.

SOMETIMES, WHEN TRYING TO START THE VEHICLE, IT WILL NOT CRANK AND START. THE ELECTRIC POWER WILL COME ON (DASH BOARD ICONS, HEADLIGHTS, ETC.), BUT IT WILL NOT CRANK. IT TAKES FROM 2 TO 7 TURNS OF THE KEY, BEFORE IT CRANKS AND STARTS. THIS PROBLEM OCCURS SOMETIMES ONCE A WEEK, SOMETIMES 2 OR 3 TIMES. I TOOK IT TO A HONDA DEALER FOR REPAIR. HOWEVER, ON THE DAY I TOOK IT IN, OF COURSE, IT WAS WORKING FINE. THE SERVICE MANAGER SAID THAT THEIR COMPUTER COULD NOT DIAGNOSIS IT, UNLESS THE PROBLEM OCCURRED WHILE IT WAS HOOKED TO THE COMPUTER. HE TOLD ME TO BRING IT BACK WHEN THE PROBLEM GOT WORSE, OR THE CAR WOULD NOT START AT ALL. I HAVE NOT RETURNED TO THE DEALER YET. THIS PROBLEM BEGAN IN EARLY JULY OF THIS YEAR. THE VEHICLE HAD APPROXIMATELY 36,000 MILES ON IT.

ON MY HONDA CIVIC I HAVE THE OIL DILUTION PROBLEM WHICH WAS VERIFIED BY A MECHANIC. WHEN I HAD THE OIL CHANGE THEY SAID GASOLINE CAME OUT WITH THE OIL. TWO DAYS BEFORE I WENT TO GET THE OIL CHANGE THE FUEL IN THE OIL CAUSED MY ENGINE TO STALL AND ME AND MY FRIEND ALMOST GOT REAR ENDED BY MANY CARS FLYING UP ON US. WE WERE BARELY ABLE TO GET JUST BARELY INCHES OFF THE FREEWAY BUT EVERY CAR CAME WITHIN INCHES OF HITTING OUR CAR AND ALMOST KILLING US. AFTER A WHILE THE CAR EVENTUALLY STARTED BACK UP AND WE CONTINUED DOWN THE FREEWAY ONLY TO HAVE THE CAR STALL AGAIN AND WE NEARLY GETTING HIT AGAIN BY ANOTHER CAR. I'M ACTUALLY AFRAID TO EVEN DRIVE MY CAR NOW AFTER THIS INCIDENT AND I'VE BEEN READING ABOUT OTHER PEOPLE ONLINE HAVING THE SAME PROBLEM. I THINK THIS IS A SERIOUS SAFETY CONCERN AND HONDA SHOULD RECALL MINE AND OTHERS CARS AS SOON AS POSSIBLE FOR THIS COULD CAUSE FATALITIES. I HAVE THE 1.5 L TURBO ENGINE BY THE WAY AND I'VE HEARD COMPLAINTS ABOUT OTHERS WITH THIS MOTOR WITH THE SAME EXACT PROBLEM. I'M NOT SURE EXACTLY HOW THE FUEL MIXING WITH THE OIL CAUSES THE ENGINE TO STALL. ALL I KNOW IS CONSUMER REPORTS HAS OTHER PEOPLE MENTIONING THEIR ENGINE STALLING. I BELIEVE IT COULD BE SOMETHING THE ENGINE DETECTS IN THE OIL AND SHUTS THE ENGINE DOWN AS A WAY OF PROTECTING IT FROM POSSIBLE LOW OIL PRESSURE BECAUSE OF THE FUEL. BY THE WAY I HAVEN'T HAD ANY PROBLEMS WITH THE CAR FOR TWO YEARS AND THIS IS THE FIRST INCIDENT THAT HAS HAPPENED. RECENTLY OVER THE LAST COUPLE MONTHS I HAVEN'T BEEN DRIVING THAT MUCH AND THEREFORE THE OIL WAS DILUTING WITH THE FUEL MORE THAN NORMAL SO THAT MAY HAVE SOMETHING TO DO WITH IT. AND ALSO I LIVE IN A HOT CLIMATE IN NORTHERN CALIFORNIA. HONDA THINKS THAT IT'S ONLY HAPPENING IN COLDER COLDER CLIMATES WHICH IS ABSOLUTELY ABSURD. YOU CAN LITERALLY SMELL GASOLINE ON THE DIPSTICK AND THE DIPSTICK WAS 1/2 QT. OVER. STILL HAD 50% OIL LIFE.

A/C STOP BLOWING COLD AIR. TOOK TO HONDA DEALERSHIP FOR INSPECTION TURNS OUT IT IS THE EVAPORATOR HAS A LEAK. WARRANTY DOESN'T COVER IT ANYMORE. 2,200 TO REPLACE IT'S DISAPPOINTING NEWER MODEL HAVING ISSUES LIKE THESE. MY 2010 HONDA CIVIC BLOWS COLD AFTER 10 YEAR. HONDA I HOPE THERE IS SOMETHING YOU CAN DO FOR YOUR CUSTOMER THAT ARE HAVING THESE SAME ISSUES, WE BELIEVED IN HONDA BUT SADLY IT IS DISAPPOINTING.

THE A/C CONDENSER LOCATED IN THE CABIN DASH WAS REPLACED UNDER RECALL EARLIER IN THE YEAR FOR HAVING A FREON LEAK IN THE CABIN. 6 MONTHS LATER THE A/C IS NOT WORKING AGAIN, AND THE DEALERSHIP SUSPECTS THAT THE EVAPORATOR HAS A LEAK. RESEARCHING ONLINE YIELDED ME SIMILAR RESULTS OF OWNERS REPORTING A CONDENSER LEAK AND THEN AN EVAPORATOR LEAK WITH FREON FLOWING INTO THE CABIN AIR. I ASSUME BEING IN A CLOSED CABIN WITH LEAKING FREON IS WHAT SPURRED A RECALL ON THE CONDENSERS AND, IN MY OPINION, THE EVAPORATOR SHOULD BE IN A SIMILAR SCENARIO

THE A/C ON THESE VEHICLES STOP WORKING AFTER A WHILE. KNOW OTHER PEOPLE THAT OWN A 2016/2017 HONDA CIVIC AND THE A/C STOPS WORKING. WE'VE ALL TOOK IT BACK TO THE DEALER TO GET IT CHECKED OUT AND THEY TRY CHARGING AN ARM TO FIX IT. I DON'T THINK IT'S FAIR FOR US CUSTOMERS TO BE BUYING FULL PRICE FOR THESE VEHICLES WHEN THEY KNOW THE AFFECTS THEY HAVE AND THEN STEAL FROM US TO GET IT FIXED.