2017 Honda Civic

After contact the Honda Corporation of this problem, they suggested that I file a complaint with your organization. I have reported a problem to Honda concerning the steering on my 2017 Honda Civic LX. The steering wheel is having a sticky, notchy effect when I am above 4o miles per hour. I am on the PA turnpike atleast once a week and really notice the problem then. What happens is that the car will slightly drift to one side and when I go to correct it, it is not a smooth transition, the steering has a sticky notchy effect which when I do correct the steering to be in the center, even the passager can feel this effect. I did take it to our Honda dealer where we purchased the car new and they said they did a computer diagnostic test and found nothing and could not take the car out for a certain amount of time to experience what I have been experiencing. We recently had all new tires and a four wheel alignment done on the car, but it is still doing the same thing. Honda Corp stated that their is a recall for this problem with 2017 Honda Civic, but that my VIN number does not fall in that category. THIS IS A SAFETY ISSUE and I feel that Honda should take responsibility in the matter since it is already a problem with other 2017 Honda's. Does someone have to get seriously hurt or killed before they look at this problem. I hope that someone is able to help with this situation as soon as possible. If you need addtional information, my number is [XXX]. Hope to hear from you in a proper time matter. This is the only car we have and the situation is a little nerve racking. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Honda Civic. The contact stated that while driving at an undisclosed speed and exiting the freeway, while approaching a traffic light, the vehicle stalled and lost motive power. The vehicle was driven 50 MPH to a parking lot. Prior to the failure, the HVAC, emission, brakes, assist, and power steering warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was contacted, and a case was opened. The failure mileage was unknown.

I just purchased a 2017 Honda Civic yesterday that seems to be experiencing issues similar to the electric power steering (EPS) malfunction involved in Honda’s EPS gearbox recall, even though my VIN is not included. The steering becomes stiff and jerky when trying to turn the wheel, particularly at higher speeds (especially on the highway) and when trying to slightly move the wheel to remain in the lanes. The condition occurs consistently and has made it difficult to maintain proper control of the vehicle, which is super concerning for me. This creates a safety risk because the steering does not respond smoothly or predictably. I purchased this car yesterday at around 75k miles, and I noticed it immediately once I hit the highway. After doing some research I see that many others are experiencing the same issue, as well as it already being a widely known issue with Honda hence their initial recall. I believe this defect should be investigated and expanded to my vin because myself and other owners are experiencing the same problem outside the current recall population.

The contact owns a 2017 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel suddenly became firm, causing the vehicle to pull to one side. The contact was able to continue driving until arriving to the residence, and the steering wheel became inoperable. The vehicle was towed to the dealer, where it was diagnosed but not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 144,000.