2000 Honda Civic

THIS IS REGARDING MY HONDA CIVIC 2000, PLEASE LET US KNOW THE AIR BAGS AND THE HEADLIGHTS REPLACEABLE. LET ME KNOW WHOM TO CONTACT. YOUR EARLIER REPLY IN THIS REGARDS WILL BE HIGHLY APPRECIATED. VIN# [XXX]. I CALL HONDA AND LOCAL DEALER NO RESPONSE. PLEASE HELP ME IN THIS REGARDS. THANKS ON HONDA WEBSITE **********************CONTENT START**************************************************************************************** A MESSAGE TO OUR CUSTOMERS ABOUT TAKATA AIRBAGS 10/28/2014 REVISED: 11/06/2014 HONDA IS COMMITTED TO ADDRESSING THE NEEDS AND CONCERNS OF OUR CUSTOMERS AND MAKING CLEAR THAT WE STAND BEHIND THE SAFETY AND QUALITY OF OUR PRODUCTS. WE WANT TO REASSURE OUR CUSTOMERS THAT HONDA HAS AN ONGOING CUSTOMER SERVICE PROCEDURE THAT ADDRESSES EACH CUSTOMER'S NEEDS AND CONCERNS. FOR CUSTOMERS CONCERNED ABOUT THE ISSUE OF TAKATA AIRBAGS IN CERTAIN HONDA AND ACURA VEHICLES, OUR CUSTOMER SERVICE WILL MAKE ARRANGEMENTS FOR, AS APPROPRIATE, THE REPLACEMENT OF AIRBAG INFLATORS AND THE PROVISION OF OR REIMBURSEMENT FOR TEMPORARY ALTERNATIVE TRANSPORTATION. FOR ANYONE WHO OWNS ONE OF OUR VEHICLES AND IS CONCERNED, WE ENCOURAGE THEM TO VISIT RECALLS.HONDA.COM OR CALL 1-800-999-1009, OPTION 4, AND RECALLS.ACURA.COM OR CALL 1-800-382-2238, OPTION 4. WE ENCOURAGE CUSTOMERS WITH AN AFFECTED VEHICLE TO TAKE IMMEDIATE ACTION TO HAVE THEIR VEHICLE SERVICED AT THEIR AUTHORIZED DEALERSHIP. ***************************************CONTENT END************************************************************************ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CARS SAFETY BELTS HAVE HAD TROUBLE RETRACTING FOR ABOUT 5 YEARS. I WAS UNAWARE OF BEING ABLE TO REPORT SAFETY ISSUES, OR WOULD HAVE MUCH SOONER. MOST RECENTLY THE LOW BEAMS WENT OUT. THE SRS LIGHT IS ALSO ON. THE CARS HORN IS WIRED INTO THE SRS SYSTEM. SO YOU LOOSE TWO MAJOR SAFETY FEATURES AT ONCE. VERY BAD DESIGN. THE DRIVERS SEAT HAD BEEN LOOSE FOR YEARS. THE SKID PLATE/FLOORBOARD CRACKED AND ALLOWED THE BOLTS OR HARDWARE TO CORRODE. I RAN THE VIN AND WAS SURPRISED NO RECALLS ARE AVAILABLE, AS THE PROBLEMS MY FAMILY IS EXPERIENCING HAVE BEEN RECALLED ON SIMILAR HONDA'S. *TR

DURING THE DAY THE INSIDE OF MY CAR HAD A BURNING PLASTIC SMELL. LATER THAT NIGHT, MY HEADLIGHT LOW BEAMS WOULD NOT WORK. I HAD TO DRIVE HOME WITH THE PASSING BEAMS WEDGED ON. TODAY I TOOK THE HEADLIGHT/TURN SIGNAL SWITCH OFF OF THE STEERING COLUMN. THE ASSEMBLY HAD STARTED TO MELT AND THE HARNESS CONNECTOR THAT WAS ATTACHED TO IT IS SINGED! APPARENTLY I AM NOT THE FIRST TO HAVE THIS PROBLEM IN A HONDA VEHICLE. PLEASE LET ME KNOW WHAT CAN BE DONE. *TR

TL* THE CONTACT OWNS A 2000 HONDA CIVIC. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE MALFUNCTIONING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE SWITCH AND COUPLER WERE DEFECTIVE AS A RESULT OF HEAT DAMAGE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 165,000.

WHILE DRIVING THE CAR ON THE EVENING OF FEB 11, 2005, WE (WIFE AND I) SMELLED A BURNING SMELL, WE THOUGHT IT WAS COMING FROM OUTSIDE THE VEHICLE,SO WE STARTED CLOSING THE SUNROOF AND WINDOWS WHEN I NOTICED SMOKE COMING FROM THE STEERING COLUMN. I LOOKED IN THE HOLE WHERE THE STICK FOR THE HEADLIGHTS/TURN SIGNAL WAS AND SAW FLAMES. WE QUICKLY PULLED INTO A CONVIENENCE STORE AND WHILE I TRIED BLOWING IT OUT (I HAD NOTHING ELSE AVAILABLE TO DO AND IT WAS STILL SMALL ENOUGH I THOUGHT IT WAS POSSIBLE), MY WIFE RAN IN AND GOT A FIRE EXTINGUISHER WHICH PUT OUT THE FIRE. WE HAD THE CAR TOWED HOME WHERE I DISMANTLED THE STEERING COLUMN AND DASH. THE HEADLIGHT ASSEMBLY HAD BURNED AND MELTED. I'VE ALREADY CLEANED OUT THE EXTINGUISHER RESIDUE AND REPLACED THE PART BUT THE ORIGINAL PART IS STILL AVAILABLE IF NEEDED. HONDA WANTED ME TO BRING THEM THE CAR AT MY EXPENSE (IT WASN'T DRIVABLE) AND WANTED MY INSURANCE TO PAY FOR A RENTAL/REPAIRS, WHICH I THOUGHT WAS REALLY POOR HANDLING OF THE SITUATION EXPECIALLY SINCE THERE WERE FLAMES INVOLVED. THIS CAR WAS ALSO COMPLETELY UNMODIFIED AND EVEN HAS THE ORIGINAL RADIO STILL INSTALLED.*AK

UNEVEN HEADLIGHTS AT NIGHTTIME, THE RIGHT SHINES OUT FARTHER THAN LEFT, IT BECOMES TOTALLY DARK ON THE DRIVERS SIDE AT THE DOUBLE YELLOW LINE ON A SINGLE LANE HIGHWAY, WHEN YOU TURN ON THE BRIGHT LIGHTS THERE IS FOUR SHADES OF BRIGHT LIGHT WHEN TRAFFIC IS COMING THE OPPOSITE WAY. THE CAR IS STILL UNDER WARRANTY, WHY DOES THE HAGERSTOWN HONDA REFUSE TO REPLACE ENTIRE ASSEMBLY. WHAT ARE MY RIGHTS TO GETTING THIS FIXED????*AK