1997 Honda Civic

The contact owns a 1997 Honda Civic. The contact received a notification for NHTSA Campaign Number: 20V026000 (Air Bags) however, the part to do the recall repair was not yet available. The contact then received a notice that the parts were available. The vehicle was taken to the dealer where it remained in their possession for three months due to the part for the vehicle not being available. The contact then signed a waiver to take liability for any air bag failure that may occur while in his possession. The contact also declined a buyback offer made by the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

GOOD DAY: ON 17 MARCH 2020, HONDA ADVISED ME THAT MY 1997 CIVIC IS INCLUDED IN NHTSA RECALL 20V-026, WHICH AFFECTS THE DRIVER FRONTAL AIRBAG MODULE. IN THE RECALL NOTICE, HONDA SAID THE REPAIR PARTS ARE UNAVAILABLE, AND PROMISED TO NOTIFY ME WHEN THE DEFECTIVE COMPONENTS BECOME AVAILABLE. MORE THAN SIX MONTHS LATER, I AM STILL AWAITING WORD FROM HONDA ABOUT WHEN MY CAR CAN BE REPAIRED. MY HONDA DEALER SAYS THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. I THEREFORE WISH TO ISSUE A FORMAL COMPLAINT THAT HONDA HAS FAILED TO REMEDY THIS DEFECT WITHIN THE 60-DAY REASONABLE TIME PERIOD SPECIFIED IN THE RECALL NOTICE. THANK YOU FOR YOUR CONSIDERATION.

TL* THE CONTACT OWNS A 1997 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. HONDA OF GREELEY (4535 W. 29TH ST, GREELEY, CO 80634) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1997 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GARDENA HONDA LOCATED AT 15541 S WESTERN AVE, GARDENA, CA 90249 WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 1997 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORM REEVES HONDA SUPERSTORE HUNTINGTON BEACH (19131 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 405-0115) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

HEADLIGHTS HAVE NOT AND WILL NOT OPERATE ON LOW BEAMS. ONLY ON HIGHBEAMS AND EVEN AFTER FACTORY REPLACEMENT. BLINKERS DO NOT OPERATE CORRECTLY AND SEEM TO CHANGE TIMING PATTERN WHEN REAR BLUBS ARE CHANGED FOR A SHORT TIME. ONE BLINKS AT A DIFFERENT TIME THAN THE OTHER EXCEPT WHEN THE FLASHERS ARE ON. IT BLINKS FASTER IN IDLE AT AT STOP LIGHT BUT AS SOON AS YOU ACCELERATE IT SLOWS DOWN. THESE ARE THE AMBER SIDE HEADLIGHTS BUT ON HIGHBEAMS AMBER DOESN'T WORK CORRECTLY. MY VIN HOWEVER DOES NOT SHOW UP ON HE RECALL. HOW CAN I GET THIS REPAIRED? I'VE HAD THE CAR SINCE 1999 AND NEVER RECEIVED ANY NOTIFICATION EXCEPT WHEN MY MILEAGE MAINTENANCE IS DUE. I'M CONCERNED ABOUT THE AIRBAG ISSUE AS WELL BUT HAVE NO WAY OF KNOWING HOW TO GET IT CHECKED AND IF NEEDED REPLACEMENT BAGS AND LIGHTS PUT IN. PLEASE ADVISE (XXXX) THANK YOU PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TAKATA RECALL? WHILE DRIVING STRAIGHT THROUGH MY NEIGHBORHOOD BOULEVARD I FELL ASLEEP, CAUSING ME TO QUICKLY ACCELERATTE AND HIT A TREE HEAD ON APPROXIMATELY 40 MPH, ACCORDING TO MULTIPLE WITNESSES AND EMERGENCY RESPONDERS. NO AIRBAGS DEPLOYED IN THE CAR. MY FACE AND BODY HIT THE STEERING WHEEL, RESULTING IN 4 TEETH KNOCKED OUT, 8 SPINE DISC HERNIATIONS AND INJURIES, A HEART CONTUSION, WHIPLASH, CONCUSSION, CRACKED COLLAR BONE, AND MUCH BRUISING, AND BROKEN EYE GLASSES, RETRIEVED BY AN ATTENDING NEIGHBOR WITNESS. I WAS TOLD BY AN ATTENDING EMT THAT IF THE AIR BAGS DEPLOYED THESE INJURIES WOULD NOT HAVE OCCURRED. WHEN I ASKED MY INSURANCE AGENT HOW TO RETRIEVE MY PERSONAL ITEMS FROM THE CAR I WAS TOLD HE CAR WAS IMMEDIATELY DEEMED A TOTAL LOSS AND, WITHOUT MY KNOWLEDGE, MY INSURANCE CO. TRANSFERED MY HONDA TO THE WRECKING YARD TO BE FLATTENED. I SPOKE TO THE ACCIDENT ATTENDING RESCUE RESPONDERS AND FIREMEN. THEY SAID BASED ON THE WAY MY CAR HIT THE TREE HEAD ON AND THE IMPACT SPEED, THE AIRBAGS SHOULD HAVE DEPLOYED AND IF THE AIRBAGS WERE PRESENT IN THE CAR THEY MUST HAVE BEEN DEFECTIVE. I HAVE KEPT ALL WRITTEN PAPERWORK RESULTING FROM THIS ACCIDENT.

I ORDERED DRIVER SIDE AND PASSENGER SIDE VALUCRAFT BALL JOINT (PART NUMBER: VFA2084) FROM AUTOZONE.COM FOR MY CAR ,1997 HONDA CIVIC DX 2 DR COUPE ON 5/29/2016. THE BALL JOINTS WERE INSTALLED ON BOTH SIDES AND RAN FINE UNTIL ON 4/21/2017 BETWEEN 10-11PM PASSENGER SIDE VALUCRAFT BALL JOINT BROKE OFF BETWEEN STUD AND BALL WHILE I WAS MAKING LEFT TURN WITHOUT ANY WARNING SIGNS. PASSENGER SIDE CV AXLE WAS PULLED OUT OF TRANSMISSION AND BROKE APART AT INNER BOOT AREA. ABOUT 2/3 OF TRANSMISSION FLUID LEAKED OUT. PASSENGER SIDE WHEEL FELL INWARD. THE CAR?S BODY AROUND PASSENGER SIDE WHEEL AREA WAS DAMAGED. MY CAR COULDN?T BE MOVED AND HAD TO BE TOWED. FORTUNATELY, IT HAPPENED ON LOCAL ROAD AND NO OTHER CARS AROUND, OTHERWISE I COULD HAVE BEEN SERIOUSLY INJURED. *JS