Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 16 of 140 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports2 fire reports4 injury reports
What owners actually said
140 reports
Mileage unknown · May 15, 2026
Electrical SystemForward Collision Avoidance
"A manufacturer Over-the-Air (OTA) firmware deployment has caused a root-level cryptographic security certificate mismatch between the Audio Unit and the central CAN Gateway, matching Honda Tech Line Article A29051. This network failure has forced the vehicle's VSP (Vehicle Sound Device for Pedestrians) Safety Module into a perm…
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"A manufacturer Over-the-Air (OTA) firmware deployment has caused a root-level cryptographic security certificate mismatch between the Audio Unit and the central CAN Gateway, matching Honda Tech Line Article A29051. This network failure has forced the vehicle's VSP (Vehicle Sound Device for Pedestrians) Safety Module into a permanent hard offline (NG) state, operating the vehicle out of compliance with FMVSS No. 141. The manufacturer (American Honda Case #[Your Case Number]) and authorized dealership (Heritage Honda Parkville) have been provided video proof but have actively refused to schedule the vehicle for a high-priority warranty repair or issue a safe alternative loaner vehicle, leaving a safety defect active on public roads."
Brand new 2024 Honda Accord touring purchased on Oct.3, 2023. Started having issues with the braking system around June 18, 2024. I contacted Sons Honda where the car was purchased. Sons told me to contact American Honda. I contacted American Honda and we were in a back and forth conversation for 18 months. until they offered me…
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Brand new 2024 Honda Accord touring purchased on Oct.3, 2023. Started having issues with the braking system around June 18, 2024. I contacted Sons Honda where the car was purchased. Sons told me to contact American Honda. I contacted American Honda and we were in a back and forth conversation for 18 months. until they offered me $3000, which was not enough to start to fix the several other issues with the brand new car (lemon). Luckily, no accidents have happened yet. I would like to mediate with American Honda, NTSB, and myself for at least $6,000 , so I can start to have the vehicle repaired. Along with the other minor issues I have with the brand new car (lemon). The vehicle has a host of recalls that makes the car more unsafe to operate.
NHTSA ODI #11736959
Mileage unknown · May 10, 2026
Steering
I am the owner of a 2024 Honda Accord Sport Hybrid. When driving at very low speeds, especially while parking or turning the steering wheel in tight maneuvers, the steering system produces a noticeable knocking and clunking noise. The noise can also be felt through the steering wheel. The vehicle was previously inspected by an …
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I am the owner of a 2024 Honda Accord Sport Hybrid. When driving at very low speeds, especially while parking or turning the steering wheel in tight maneuvers, the steering system produces a noticeable knocking and clunking noise. The noise can also be felt through the steering wheel. The vehicle was previously inspected by an authorized Honda dealer, and the steering gearbox (steering rack) was replaced under the factory warranty due to this issue. After approximately 20,000 miles, the exact same problem has returned. The condition is most noticeable at low speeds and during parking maneuvers when turning the steering wheel left or right. There are no warning lights or messages on the dashboard. The issue has been confirmed previously by a Honda dealer through the original warranty repair. Because the same steering-related problem has reappeared after replacement of a major steering component, I am concerned about the durability and safety of the steering system. I am submitting this complaint so that NHTSA can investigate whether the 2024 Honda Accord Hybrid may have a recurring defect in the steering gearbox or related steering components.
NHTSA ODI #11736879
Mileage unknown · May 5, 2026
Steering
This is the 2nd steering rack and started to show failing signs similar to the original one that came with the vehicle from factory.
NHTSA ODI #11735935
Mileage unknown · May 5, 2026
Steering
Steering rack was making an audible clicking noise when turning the wheel lock to lock regardless if in motion or stationary.
NHTSA ODI #11735934
Mileage unknown · May 1, 2026
Electrical System
Honda put out a software update in March and found out Midway through that there was an issue with it so they stopped it on their end. My car unfortunately is experiencing an issue which the nhtsa apparently 23- 036, 044 and 045 I do not have systems updates menu I don't have a connection menu my car cannot receive a Wi-Fi signa…
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Honda put out a software update in March and found out Midway through that there was an issue with it so they stopped it on their end. My car unfortunately is experiencing an issue which the nhtsa apparently 23- 036, 044 and 045 I do not have systems updates menu I don't have a connection menu my car cannot receive a Wi-Fi signal or a Bluetooth signal it can only transmit a Bluetooth signal and Wi-Fi signal at this point. The car's been to Heritage Honda in Parkville Maryland twice I tried to take it back to the dealership where I bought it from actually, where it's leased from and still under warranty of course. Honda of Parkville said they did 23-044 and where it did clear the air that I was getting on my dash where it said systems update unavailable see dealer, I still do not have the connections menu and I don't have systems update menu the main apps menu on my display unit is missing the settings gear. The power/volume button of the display is supposed to do a soft reset if you hold the power button in for 10 seconds all attempts at the back door resets whether it be the display unit power button, doing the steering wheel buttons, pulling the TCU fuse and the audio backup fuse and I've even gone so far as to disconnect the battery for well over an hour all of this is ineffective at bringing those menus back. I even have access to an Autel Maxisys Ultra scan tool which can go in and reset the OTA module it can also perform Hondas updates via the j2534 pass through on its VCI adapter again all of this has been unsuccessful except for the attempt to do a software update using Hondas rental ihds software that they will allow you to purchase a pass for a day. I haven't tried that The dealers just don't seem to think there's a problem with this car I've got the owner's manual showing this car is capable of being a transmitter and a receiver for Wi-Fi and Bluetooth. They're telling me no that because it's an ex with the 7-in monitor that particular trim level does not
NHTSA ODI #11735020
Mileage unknown · Apr 22, 2026
Steering
The car makes a popping noise in the steering at very low speeds. When parked the suspension pops and cracks. I took the car to Honda and they said they do not have a fix. My car is almost out of warranty and it is defective with nonresolution. The escalated the concerns kept the car for 2 weeks and still no fix for the steerin…
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The car makes a popping noise in the steering at very low speeds. When parked the suspension pops and cracks. I took the car to Honda and they said they do not have a fix. My car is almost out of warranty and it is defective with nonresolution. The escalated the concerns kept the car for 2 weeks and still no fix for the steering rack.
NHTSA ODI #11733151
Mileage unknown · Apr 21, 2026
Steering
The steering feels notchy or sticky around center when making small adjustments near the center of the wheel, even with LKAS off
NHTSA ODI #11732879
Mileage unknown · Apr 21, 2026
Unknown Or Other
The recall 25V-785 software update fix was attempted multiple times by the dealer and it continued to fail. It did not work
NHTSA ODI #11732790
Mileage unknown · Apr 20, 2026
Steering
The steering rack on the vehicle had failed and was inspected at the Honda dealership upon request. It causes a distraction, putting myself and others at risk. The problem has been reproduced and confirmed by the dealer. The steering rack was refused to be replaced under warranty by Honda. There were no warning indicators or sym…
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The steering rack on the vehicle had failed and was inspected at the Honda dealership upon request. It causes a distraction, putting myself and others at risk. The problem has been reproduced and confirmed by the dealer. The steering rack was refused to be replaced under warranty by Honda. There were no warning indicators or symptoms prior to the steering rack failure.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Consequence & remedy
Consequence: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (2)
Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
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