2023 Honda Accord

Describe the Safety Issue: My 2023 Honda Accord (VIN: 1HGCY1F28PA010141) stalled in traffic due to electrical system failure. A certified Honda technician found undisclosed non-factory wiring, exposed wires, removed aftermarket alarm components, BCM communication failure, and multiple hard codes that cannot be cleared. The vehicle has serious electrical defects that affect engine communication and safety systems. These conditions create a risk of stalling, electrical fire, loss of power, and loss of control while driving. The defects were present at the time of purchase but were not disclosed. When did the issue begin? Stalled in traffic and warning lights appeared immediately after purchase. Is the problem reproducible? Yes. Hard codes and electrical malfunctions reappear after clearing. Has the vehicle been inspected? Yes. Inspected at Team Gillman Honda North. Technician documented unsafe wiring, BCM issues, and recommended teardown with an estimated repair cost of $2,686.86. Has the manufacturer been contacted? Yes, through Honda dealership service. They confirmed the defects are not normal wear and are related to altered wiring. Has the dealer been contacted? Yes. The selling dealer refused assistance and told me not to contact them further.

While driving, my 2023 Honda Accord Hybrid suddenly experienced a multi-system failure affecting: Road Departure Mitigation System Tire Pressure Monitoring System (TPMS) Vehicle Stability Assist (VSA) Hill Start Assist Electric Power Steering System Brake System (“Brake performance may be reduced”) All warnings appeared within seconds. The vehicle is available for inspection, and the incident is documented with multiple photographs. In addition to the system failures, the vehicle unexpectedly began to lose power while I was driving, causing it to slow down rapidly in active traffic. This created an extremely hazardous situation, including: Risk of being rear-ended since my vehicle slowed without warning Reduced steering assist Reduced braking performance Loss of stability control Inability to accelerate out of the way This combination could easily have caused a serious collision. I later learned that there is an active recall related to the systems that failed on my vehicle. However: I never received any communication from Honda, no letter, no email, no notice of any kind. I am extremely unhappy and frustrated about this. Had Honda informed me of the recall: I would have scheduled service immediately I would NOT have driven the car under normal conditions I would NOT have been exposed to this dangerous situation on the road The absence of recall notification directly contributed to my being put in a potentially life-threatening situation. A recall notification exists for a reason which is to prevent exactly the type of failure and danger that I experienced. Honda’s failure to notify me removed my ability to take preventative action. The issue has not yet been diagnosed or confirmed by a Honda dealer. I will be taking the vehicle in for inspection as soon as possible. No inspections have been conducted yet, but I have full photographic documentation from the moment the incident occurred. No prior warning lights, symptoms, or error messages occurred.

Started the car and the system was not booting up Properly. Had to restart the car a few times for the system to boot up properly. Took 3 min to start up after restarting the car. No error codes just major lag and delay. Car was updated to the most current update and no new updates were available at the moment. Bluetooth also has a hard time connecting to mobile devices. Engine makes weird sound when accelerating on the highway in eco mode. Sometimes feels like misfires when accelerating. When entering the car from outside the seat sometimes does not adjust back to the original position stays at the extended position it does when getting out of the car. Requires me to adjust my seat consistently.

While I was driving down the road with my foot on the gas pedal, without any notice whatsoever, my brakes began to jitter/shake and my steering wheel got stuck/tight and would not move. At this point, my car immediately makes a complete stop in the middle of the road and warning lamps appear such as; brake system problem, engine light, etc. I immediately turned on my hazard lights so cars behind me would go around me. Luckily, I was close to a curb and tugged on my stiff steering wheel and managed to park my car alongside the curb on the street. I called the Honda Dealership and they said my car was unsafe to drive and needed to be repaired. I immediately took my car to the Honda Dealership to get repaired. This malfunction could have caused an accident putting myself and others safety at risk as my car made an immediate complete stop on it's own and my steering wheel got stiff/hard to move making it hard to steer. There were NO warning lamps, messages or other symptoms of the problem PRIOR to the failure.

The infotainment system, audio, and warnings about parking collisions and lane keep assist are glitchy. The audio skips and stutters making hands free impossible. It makes commuting dangerous. Honda Corp and the dealership are saying there is no recall and nothing they can do with no eta on a fix. They attempted a OTA and manual software update but could not complete it. They said it is a known issue.

Summary of Incident: For approximately two years, my vehicle has experienced random electrical issues. All dashboard warning lights will flash at random times. When I take the vehicle to the dealership (Bell Honda), the problem disappears before it can be diagnosed. On September 27, 2025, and again on September 28, 2025, the vehicle completely stopped and shut off while I was driving. It would not restart. The hazard lights were stuck on and could not be turned off. This left me stranded and in a dangerous situation. After approximately 2-3 minutes, the vehicle was able to restart, but numerous warning lights remained illuminated on the dashboard. I had the vehicle tested with a diagnostic tool at an AutoZone, but no apparent issues were found in the system. Additional Information: This is an ongoing and unresolved safety issue that Honda has failed to address. This electrical problem, which causes the vehicle to shut down unexpectedly, is a significant safety hazard. This issue is in addition to another ongoing problem with the remote start system, which Honda has refused to diagnose and fix. Consequences and Concerns: The unexpected shutdown of the vehicle while in operation is extremely dangerous and could lead to a serious accident. The inability to use hazard lights properly further increases the risk to myself and other drivers. The intermittent nature of the problem makes it difficult to diagnose, but the consistent occurrence poses a serious risk that requires immediate investigation by Honda and the NHTSA.

The contact owns a 2023 Honda Accord. The contact stated that the vehicle failed to lock while the key fob was not inside the vehicle. Additionally, the contact stated that messages pertaining to the braking system failure, the EPS failure, the Collision Mitigation Braking System failure, and other unknown messages were displayed, with several unknown warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,200.