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2019 Heartland Mallard

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
6Owner complaints

Model-year median: 1

2Recall campaigns

View recall details →

0Investigations

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Wheels
3Equipment
2Service Brakes
2Unknown Or Other
2Electrical System
1
All reported categories
Structure
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 6 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Wheels. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Equipment. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports0 injury reports

Structure complaints

1 reports
Clear category filter
Mileage unknown · Jul 14, 2023
StructureUnknown Or Other

My Mallard 25 manufactured by Heartland was in the shop for another issue (black water tank). As they removed the under-belly, they noticed 4 cracks/fractures in the I-Beam on both sides behind all 4 wheels. The cracks vary in length. They told me to contact Heartland to see what can be done. I have done that and have received n…

Read full complaint

My Mallard 25 manufactured by Heartland was in the shop for another issue (black water tank). As they removed the under-belly, they noticed 4 cracks/fractures in the I-Beam on both sides behind all 4 wheels. The cracks vary in length. They told me to contact Heartland to see what can be done. I have done that and have received no response. I believe this is a dangerous driving condition and that NHTSA should be notified immediately. Kennedy’s RV technicians will confirm their findings through pictures. I also have copies of the pictures. Thank you in advance for your quick response.

NHTSA ODI #11532337

Official recalls

2

21V428000 · Equipment:recreational Vehicle/trailer:lpg Systems

Jun 4, 2021

Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Consequence & remedy

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

18V634000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Sep 21, 2018

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Consequence & remedy

Consequence: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Remedy: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.