The contact owns a 2019 Heartland Mallard M27 RV equipped with a Dometic AC unit, Manufacturer number: B57915.711J0, Serial number: 73826296, and Product number: 936002207. The contact stated while he was asleep, he started to smell a burning odor entering through the AC vents. The contact stated he turned off the AC unit and th…
Read full complaint
The contact owns a 2019 Heartland Mallard M27 RV equipped with a Dometic AC unit, Manufacturer number: B57915.711J0, Serial number: 73826296, and Product number: 936002207. The contact stated while he was asleep, he started to smell a burning odor entering through the AC vents. The contact stated he turned off the AC unit and the power. The contact was able to continue sleeping and the odor went away. The contact stated no one was injured or sought medical attention. The contact stated that the electrical wire connectors to the compressor on the AC unit were melted. The contact stated that an independent mechanic came to the RV and replaced the AC unit. The manufacturer had been informed of the failure. The VIN was not available.
NHTSA ODI #11454821
Mileage unknown · Sep 19, 2019
EquipmentService BrakesWheels
2019 HEARTLAND MALLARD M280 VIN [XXX] - BOUGHT JUNE 12, 2018 FROM CAMPING WORLD IN MONTICELLO, MN. ONLY USED ON 10 LOCAL CAMPING TRIPS. LOUD SQUEAKING FROM WHEELS - BROUGHT TO HILLTOP RV IN ROCHESTER, MN ON MONDAY SEPT 16, 2019. SERVICE REMOVED THE TIRE AND THE BRAKE DRUM FELL OFF. LUCKY THIS DID NOT OCCUR WHILE DRIVING AND …
Read full complaint
2019 HEARTLAND MALLARD M280 VIN [XXX] - BOUGHT JUNE 12, 2018 FROM CAMPING WORLD IN MONTICELLO, MN. ONLY USED ON 10 LOCAL CAMPING TRIPS. LOUD SQUEAKING FROM WHEELS - BROUGHT TO HILLTOP RV IN ROCHESTER, MN ON MONDAY SEPT 16, 2019. SERVICE REMOVED THE TIRE AND THE BRAKE DRUM FELL OFF. LUCKY THIS DID NOT OCCUR WHILE DRIVING AND CAUSED SEVERE ACCIDENT OR DEATH. MIGHT WANT TO INCLUDE MORE UNITS IN YOUR RECALL AS MINE WOULD BE CONSIDERED OUT OF THIS TIME FRAME - HTTP://WWW.ARFC.ORG/RVS/HEARTLAND/MALLARD/RECALLS/000091506003664723000000058/RECALL.ASPX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence & remedy
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Consequence & remedy
Consequence: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Heartland Mallard Problems, Complaints & Recalls | Skip That Year