I WAS PARKED OVER NIGHT AT A CAMPGROUND AND UPON MAKING MY PRE-TRIP INSPECTION, NOTICED SEVERAL BUBBLES ON THE FRONT DRIVER-SIDE RV TIRE. HAD THE TIRE REPLACED AND STARTED OUT LATER THAT AFTERNOON ON MY TRIP. ABOUT TWO HOURS IN, HAD A BLOWOUT ON ONE OF THE OTHER TIRES ON THE RV WHILE TRAVELING DOWN THE INTERSTATE AT ABOUT 60 M…
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I WAS PARKED OVER NIGHT AT A CAMPGROUND AND UPON MAKING MY PRE-TRIP INSPECTION, NOTICED SEVERAL BUBBLES ON THE FRONT DRIVER-SIDE RV TIRE. HAD THE TIRE REPLACED AND STARTED OUT LATER THAT AFTERNOON ON MY TRIP. ABOUT TWO HOURS IN, HAD A BLOWOUT ON ONE OF THE OTHER TIRES ON THE RV WHILE TRAVELING DOWN THE INTERSTATE AT ABOUT 60 MPH. ROAD SERVICE PUT ON OUR SPARE AND WE WENT TO THE NEXT EXIT A FEW MILES DOWN THE ROAD THAT HAD A TIRE DEALERSHIP. THE DEALER SHOWED ME ON ONE OF THE TWO REMAINING ORIGINAL TIRES ON THE RV, THAT THE TREAD WAS PARTIALLY SEPARATED FROM THE TIRE BODY. I REPLACED ALL OF THE TIRES INCLUDING THE SPARE THAT WAS ALSO A TOWMAX ROAD KING ST23580R16 LRE. ONE BAD TIRE, CHALK IT UP TO THAT'S LIFE, THREE BAD TIRES AND $1500 DAMAGE TO MY RV, NOT GONNA ROLL THE DICE WITH MY FAMILY'S SAFETY! HEARTLAND AND DYNAMIC TIRES NEED TO BE HELD ACCOUNTABLE FOR MAKING AND INSTALLING THIS JUNK ON WHAT I CONSIDER TO BE AN EXPENSIVE ASSET. *JS
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence & remedy
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Consequence & remedy
Consequence: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Heartland Big Country Problems, Complaints & Recalls | Skip That Year