IllustrationBEFORE WE LEFT FOROUR TRIP WE WERE CHECKING THE TIRES AND NOTICE THAT ON OF THE TIRES WERE COMING APART. WE HAD THAT TIRE REPLACED. THEN ON OUR WAY HOME PULLING OUR HEARTLAND CAMPER ON 301 GOING 55MPH ANOTHER TIRE BLOW CAUSED DAMAGED TO THE CAMPER. RIP THE WIRING HARNESS OUT OF CAMPER. *JS
2012 Heartland Big Country
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Big Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 3 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Tires. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
3 reportsDRIVING HOME FROM TEXAS IN OUR 2008 DODGE RAM 3500 PULLING A 2012 HEARTLAND BIG COUNTRY 3690SLR THE REAR PASSENGER SIDE TIRE ON THE 5TH WHEEL BLEW OFF. WE DOING ABOUT 60-65 MPH ON I81 IN PA. THERE WAS NO WARNING AT ALL IT JUST BLEW OFF THE RIM. THE TIRE WAS A POWER KING TOWMAX 235 80R 16. IT DID DAMAGE TO THE SIDE OF THE SLIDE A…
Read full complaint
DRIVING HOME FROM TEXAS IN OUR 2008 DODGE RAM 3500 PULLING A 2012 HEARTLAND BIG COUNTRY 3690SLR THE REAR PASSENGER SIDE TIRE ON THE 5TH WHEEL BLEW OFF. WE DOING ABOUT 60-65 MPH ON I81 IN PA. THERE WAS NO WARNING AT ALL IT JUST BLEW OFF THE RIM. THE TIRE WAS A POWER KING TOWMAX 235 80R 16. IT DID DAMAGE TO THE SIDE OF THE SLIDE AND PULLED THE WIRES FROM THE OUTLET AND THE LIGHTS IN THE SLIDE. *TR
I PURCHASED A BRAND NEW FIFTH WHEEL IN 2012 TO AVOID ISSUES WITH USED EQUIPMENT, AROUND APRIL 2013 I NOTICED AN ISSUE WITH THE MOLDING IN THE FRONT OF THE TRAILER SEPARATING WHEN THE LOAD OF THE TRAILER WAS LOWERED ON THE PIN BOX WITH THE LANDING GEAR UP. AFTER TAKING PICTURES OF THIS AND FORWARDING THEM TO HEARTLAND THEY NOTIFI…
Read full complaint
I PURCHASED A BRAND NEW FIFTH WHEEL IN 2012 TO AVOID ISSUES WITH USED EQUIPMENT, AROUND APRIL 2013 I NOTICED AN ISSUE WITH THE MOLDING IN THE FRONT OF THE TRAILER SEPARATING WHEN THE LOAD OF THE TRAILER WAS LOWERED ON THE PIN BOX WITH THE LANDING GEAR UP. AFTER TAKING PICTURES OF THIS AND FORWARDING THEM TO HEARTLAND THEY NOTIFIED ME THAT THE TRAILER WOULD NEED TO COME BACK TO INDIANA FROM THE WEST COAST FOR REPAIRS AT THE FACTORY.THEY INFORMED ME THAT LIPPERT THE MANUFACTURER OF THE FRAMES HAS HAD SEVERAL ISSUES WITH FRAMES BENDING AND BREAKING.THEY ASSURED ME THAT THE TRAILER WAS SAFE TO USE AND PULL CROSS COUNTRY UNTIL THEY COULD FIX IT FALL 2013.AFTER GOOGLING LIPPERT FRAME PROBLEMS I QUICKLY FOUND OUT I AM NOT THE ONLY ONE WITH THESE ISSUES SOME MUCH WORSE.THEY OFFERED THE REPAIR AT NO COST BUT FUEL AND LODGING WILL BE AT LEAST $4-5K AT MY EXPENSE. *TR
Official recalls
115V482000 · Equipment:other:labels
Jul 30, 2015
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence & remedy
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.