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2009 HARLEY-DAVIDSON Soft Tail

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

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When problems were reported

Mileage at the reported incident

21 reports with mileage · 2 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports0 injury reports

What owners actually said

23 reports
2,476 miles · Sep 7, 2014
Fuel/propulsion System

WHILE GETTING OFF OF THE BIKE PASSENGER NOTICED FUEL LEAKING FROM THE FUEL LINE AT THE GAS TANK CONNECTION. UPON CLOSER INSPECTION FOUND THAT THE QUICK CONNECT FITTING AT THE FUEL TANK WAS LEAKING.UPON CLOSER INSPECTION OF THE QUICK CONNECT IT APPEARS TO HAVE TWO INTERNAL "O" RINGS. PRIOR TO THIS ISSUE I HAVE NEVER DISCONNECTED …

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WHILE GETTING OFF OF THE BIKE PASSENGER NOTICED FUEL LEAKING FROM THE FUEL LINE AT THE GAS TANK CONNECTION. UPON CLOSER INSPECTION FOUND THAT THE QUICK CONNECT FITTING AT THE FUEL TANK WAS LEAKING.UPON CLOSER INSPECTION OF THE QUICK CONNECT IT APPEARS TO HAVE TWO INTERNAL "O" RINGS. PRIOR TO THIS ISSUE I HAVE NEVER DISCONNECTED THE FUEL LINE, BIKE HAS NEVER BEEN DROPPED AND THERE HAS BEEN NO OTHER ADVERSE EVENTS TO THIS AREA. WITH THE EXTREMELY LOW MILEAGE (LESS THAN 3,000), METICULOUS CARE AND RUNNING THE FUEL TANK DRY BEFORE STORAGE THERE SHOULD NOT BE A FAILURE OF THIS NATURE. FUEL LEAKING FROM THIS FITTING DRIPS DIRECTLY ON THE ENGINE. ON-LINE RESEARCH SHOWS THIS TO BE SOMEWHAT COMMON. YOU TUBE VIDEO AND SELF HELP MECHANICAL SITES HAVE MANY DISCUSSIONS ON THIS PROBLEM. IRONICALLY, WHEN I CONTACTED MY LOCAL H-D DEALER I WAS TOLD THE REPLACEMENT PART IS LISTED "DISCONTINUED" AS "OBSOLETE". REALLY, IT'S A 2009. FUEL LEAKING ON AN ENGINE DUE TO MECHANICAL FAILURE BY ENGINEERED DESIGN SHOULD BE COVERED BY THE MANUFACTURER WITHOUT ANY DEBATE. NOTE THAT THE FUEL CAP ALSO LEAKS BUT AT LEAST I CAN SEE THE FUEL RUNNING DOWN THE TANK BEFORE IT GETS TO THE ENGINE. *TR

NHTSA ODI #10631411

13,250 miles · Apr 1, 2014
Engine And Engine Cooling

MOTORCYCLE DIED IN INTERSECTION. WHEN I WENT TO RESTART IT, IT TOOK SEVERAL TRIES AND EACH TIME I TRIED I GOT A GRINDING NOISE. FINALLY STARTED BUT LIGHT HAD ALREADY TURNED AND I WAS IN INTERSECTION PAST RED. THIS HAS BECOME MORE FREQUENT. ONLY HAPPENS WHEN MOTOR IS WARMED UP. STARTER? COMPENSATOR? I HAVE READ ON LINE THE B…

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MOTORCYCLE DIED IN INTERSECTION. WHEN I WENT TO RESTART IT, IT TOOK SEVERAL TRIES AND EACH TIME I TRIED I GOT A GRINDING NOISE. FINALLY STARTED BUT LIGHT HAD ALREADY TURNED AND I WAS IN INTERSECTION PAST RED. THIS HAS BECOME MORE FREQUENT. ONLY HAPPENS WHEN MOTOR IS WARMED UP. STARTER? COMPENSATOR? I HAVE READ ON LINE THE BIKES OF THAT TIME PERIOD HAVE THIS PROBLEM. COULD HAVE BEEN HIT BY A CAR. *TR

NHTSA ODI #10576540

22,000 miles · Mar 27, 2012
Service Brakes, HydraulicFire

APPLIED THE REAR BRAKE TO STOP, PEDAL WENT ALL THE WAY DOWN, FIRE STARTED BY REAR BRAKE LITE SWITCH BY BRAKE FLUID ON HOT EXHAUST. *TR

NHTSA ODI #10453226

15,600 miles · Mar 16, 2012
Power TrainVehicle Speed Control

CLUTCH LEVER SEEMED FAR TO REACH, TOOK IN FOR INSPECTION AND/OR POSSIBLE ADJUSTMENT. CAME BACK WITH CLUTCH LEVER STICKING OR RATCHETING, NO LONGER SMOOTH TO OPERATE. THIS MADE IT VERY HARD TO OPERATE IN THE FRICTION ZONE NEEDED FOR SLOW OPERATION AND TURNING AROUND. CLUTCH WOULD POP AND JUMP FORWARD ALMOST CAUSING TO FALL OVER M…

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CLUTCH LEVER SEEMED FAR TO REACH, TOOK IN FOR INSPECTION AND/OR POSSIBLE ADJUSTMENT. CAME BACK WITH CLUTCH LEVER STICKING OR RATCHETING, NO LONGER SMOOTH TO OPERATE. THIS MADE IT VERY HARD TO OPERATE IN THE FRICTION ZONE NEEDED FOR SLOW OPERATION AND TURNING AROUND. CLUTCH WOULD POP AND JUMP FORWARD ALMOST CAUSING TO FALL OVER MANY TIMES. TOOK IN FOR REPAIR.....LUBED AND GROUND OUT THE INSIDE OF WEAR AREA ON LEVER AND UNIT THAT THE CLUTCH CABLE COMES INTO. WAS TOLD THAT IT WOULD WEAR DOWN IN TIME AND BECOME SMOOTH, THAT THIS IS TYPICAL OF THIS MODEL OF MOTORCYCLE. PROBLEM NOT FIXED AND DEALER DOES NOT KNOW OF ANY WAY TO REPAIR THIS PROBLEM. I HAVE DUMPED THE BIKE SEVERAL TIMES DUE TO THE LACK OF A SMOOTH CLUTCH, IT IS HARD TO CONTROL AND MUST BE ABLE TO CONTROL FOR TURNING AROUND OR PARKING, ETC. THERE IS NO KNOWN RECALL OR SERVICE BULLETINS ON THIS KIND OF PROBLEM AND I FEEL IT IS A SAFETY ISSUE. I WOULD NOT HAVE BOUGHT THIS BIKE IF IT HAD THIS PROBLEM WHEN I TEST RODE IT. *TR

NHTSA ODI #10451956

5,800 miles · Jul 21, 2011
Tires

I OWN A 2009 HARLEY DAVIDSON SOFTAIL CUSTOM FXSTC WITH 5,800 MILES ON IT AND THE FRONT TIRE IS SHOWING NOTABLE CUPPING AND EXCESSIVE WEAR. THIS MODEL OF TIRE DUNLOP D407F IS NO LONGER BEING SOLD AND IS SUPERSEDED BY THE D408F. SERVICE BULLETIN M-1258A COVERS OTHER HARLEY MODELS WITH A SIMILAR TIRE AND ISSUE. SINCE A MOTORCYCLE O…

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I OWN A 2009 HARLEY DAVIDSON SOFTAIL CUSTOM FXSTC WITH 5,800 MILES ON IT AND THE FRONT TIRE IS SHOWING NOTABLE CUPPING AND EXCESSIVE WEAR. THIS MODEL OF TIRE DUNLOP D407F IS NO LONGER BEING SOLD AND IS SUPERSEDED BY THE D408F. SERVICE BULLETIN M-1258A COVERS OTHER HARLEY MODELS WITH A SIMILAR TIRE AND ISSUE. SINCE A MOTORCYCLE ONLY HAS TWO WHEELS THE CUPPING AND PREMATURE WEAR ARE A HAZARD THAT NEEDS TO BE ADDRESSED AS A SAFETY CONCERN. REPORTED AS CASE #[XXX] TO HARLEY DAVIDSON. THIS ISSUE IS MENTIONED ON SEVERAL HARLEY DAVIDSON RIDER FORUMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

NHTSA ODI #10413991

1,750 miles · Apr 4, 2011
Electrical SystemExterior Lighting

TURN SIGNALS FAIL TO FLASH AFTER THE APPLICATION OF THE SERVICE BRAKES ON HARLEY-DAVIDSON MOTORCYCLE. *TR

NHTSA ODI #10394163

1,000 miles · Oct 25, 2010
Power Train

HARLEY DAVIDSON 2009 FLHTCU (PLACED HERE AS VEHICLE SECTION ONLY LISTS 5 MODELS AND NOT THIS ONE) AUDIBLE LOUD KNOCK COMING FROM THE PRIMARY CHAIN CASE ON EACH ENGINE STARTUP. KNOCK APPEARS TO ORIGINATE FROM THE COMPENSATOR SPROCKET ASSEMBLY WHICH CUSHIONS THE DRIVE SIDE CRANKSHAFT SPROCKET AND THE PRIMARY DRIVE ASSEMBLY WHE…

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HARLEY DAVIDSON 2009 FLHTCU (PLACED HERE AS VEHICLE SECTION ONLY LISTS 5 MODELS AND NOT THIS ONE) AUDIBLE LOUD KNOCK COMING FROM THE PRIMARY CHAIN CASE ON EACH ENGINE STARTUP. KNOCK APPEARS TO ORIGINATE FROM THE COMPENSATOR SPROCKET ASSEMBLY WHICH CUSHIONS THE DRIVE SIDE CRANKSHAFT SPROCKET AND THE PRIMARY DRIVE ASSEMBLY WHEN STRIKING EACH OTHER AT ENGINE STARTUP. MANY COMPENSATOR SPROCKET ASSEMBLIES HAVE BEEN FOUND IN FAILURE MODE AND HAVE BEEN REPLACED WITH A MORE ROBUST UNIT (FACTORY INSTALLED ON 2010 AND LATER MODELS) UNDER WARRANTY. FAILURE IN SERVICE COULD BE CATASTROPHIC AND OPERATOR INJURY OR DEATH COULD RESULT. MANUFACTURER IS AWARE OF ISSUES BUT HAVE NOT RECALLED ANY UNITS FOR REFIT OF UPGRADED COMPONENT. *TR

NHTSA ODI #10362345

1,300 miles · Oct 13, 2010
Fuel System, Gasoline

TL*THE CONTACT OWNS A 2009 HARLEY DAVIDSON SOFT TAIL. AFTER REFUELING HE WAS ABLE TO START THE VEHICLE. ONCE THE VEHICLE WAS STARTED HE NOTICED FUEL BEGAN TO LEAK FROM THE FUEL TANK NEAR THE CAP. THE FAILURE RECURRED WHENEVER THE FUEL TANK WAS APPROXIMATELY HALF FULL. HE ALSO MENTIONED FUEL WOULD INTERMITTENTLY SPRAY OUT OF …

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TL*THE CONTACT OWNS A 2009 HARLEY DAVIDSON SOFT TAIL. AFTER REFUELING HE WAS ABLE TO START THE VEHICLE. ONCE THE VEHICLE WAS STARTED HE NOTICED FUEL BEGAN TO LEAK FROM THE FUEL TANK NEAR THE CAP. THE FAILURE RECURRED WHENEVER THE FUEL TANK WAS APPROXIMATELY HALF FULL. HE ALSO MENTIONED FUEL WOULD INTERMITTENTLY SPRAY OUT OF THE FUEL TANK WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND IT WAS NOT REPAIRED. THE FAILURE CONTINUES. THE FAILURE AND CURRENT MILEAGES WERE 1,300.

NHTSA ODI #10360261

8,000 miles · Sep 22, 2010
Electrical SystemService Brakes, Hydraulic

REAR BRAKE LIGHT SWITCH FAILURE < THAN 8000 MILES (NO BRAKE LIGHTS) HARLEY DAVIDSON KNOWS ABOUT THE PROBLEM BUT WILL NOT FIX. *TR

NHTSA ODI #10356997

1,700 miles · Sep 21, 2010
Power Train

PURCHASED A 2009 HARLEY DAVIDSON ( NEW ) IN JUNE OF 2010. AT 1700 MILES THE BOLTS THAT HOLD THE REAR SPROCKET TO THE WHEEL HAVE BACKED OUT CAUSING WHAT COULD HAVE BEEN A CATASTROPHIC FAILURE IE: REAR WHEEL LOCKING UP AT A HIGHWAY SPEED AND CAUSING A CRASH. HARLEY DAVIDSON MECHANICS STATED TO ME THIS IS NOT THE FIRST ONE THEY HAV…

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PURCHASED A 2009 HARLEY DAVIDSON ( NEW ) IN JUNE OF 2010. AT 1700 MILES THE BOLTS THAT HOLD THE REAR SPROCKET TO THE WHEEL HAVE BACKED OUT CAUSING WHAT COULD HAVE BEEN A CATASTROPHIC FAILURE IE: REAR WHEEL LOCKING UP AT A HIGHWAY SPEED AND CAUSING A CRASH. HARLEY DAVIDSON MECHANICS STATED TO ME THIS IS NOT THE FIRST ONE THEY HAVE SEEN. I CANNOT BELIEVE THAT HD HAS NOT INSTITUTED A RECALL, THEY HAVE TO BE AWARE OF PROBLEM THROUGH FEEDBACKS FROM SHOPS. THIS IS NOT SOMETHING TO MESS AROUND WITH, THIS CAN BE LIFE THREATENING, SOMETHING NEEDS TO BE DONE IMMEDIATELY TO CORRECT THIS "DEFECT" AND I MEAN " NOW " THIS MINUTE YOU RECEIVE THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10356833

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.