2007 HARLEY-DAVIDSON Flhtcu

PURCHASED A FLHTCU IN SEPT. 06. SINCE DAY 1 I FELT INTENSE HEAT ON MY THIGHS AND THE WEATHER WASN'T EVEN HOT ( IN 60'S). HD REP AND DEALERS STATED BIKE IS RUNNING LEAN DUE TO EPA REGULATIONS AND I NEED TO INSTALL, AT ADDITIONAL COST , A S.E.R.T. AND STAGE 1 KIT TO MAKE IT RUN COOLER. ON MAY 25, 2007, MY PASSENGER AND MYSELF WERE IN TRAFFIC MOVING ABOUT 20 MPH AND WE COULD FEEL THE HEAT. AT AROUND 5 MPH THE HEAT WAS GETTING SO UNBEARABLE MY PASSENGER HAD TO PUT HER RIGHT LEG ON MY LAP. AFTER A COUPLE OF MINUTES I HAD TO PULL OVER ON THE EXPRESSWAY BECAUSE OF THE HEAT. MY PASSENGER CHECKED HER LEG AND IT WAS SO RED AND BURNING THAT I HAD TO ADMINISTER FIRST AID CREAM ON HER LEG. I CHECKED THE BIKE TEMPERATURE WITH A SURFACE TEMPERATURE DEVICE ( WHICH I ALWAYS CARRY ON THIS BIKE) AND IT WAS ABOVE 450 DEGREES! DOES SOMEONE HAVE TO HAVE A SERIOUS OR FATAL ACCIDENT AND GET THE MEDIA'S ATTENTION BEFORE THIS PROBLEM IS RECTIFIED! I HOPE NOT! *TR

I PURCHASED PEACE OFFICER ULTRA CLASSIC MODEL, I ALSO OWN A 2005 SPORTSTER. THE ULTRA WAS DANGEROUSLY HOT ON THE LEFT SIDE ABOVE THE EXHAUST, WHERE LEFT LEG SAT BY DESIGN. I' READ THE OTHER POSTS AND FELT HD NEEDED TO ADDRESS THIS. THE LATEST HD MAGAZINE SIMPLY SUGGESTS TO WEAR HEAVY PANTS. VERY DISAPPOINTED WITH THIS DESIGN FLAW. HD WAS OFFERING A REPROGRAMMING THAT SHUT OFF THE REAR CYLINDER AT PARADE SPEEDS. AGAIN, I BELIEVED THE EXHAUST WAS THE PROBLEM, AND ALSO CHECKED MYSELF AT LONG LIGHTS TO MAKE SURE PANTS WERE NOT ON FIRE! *AK

THIS IS THE FOLLOW-UP RELATING TO THE COMPLAINT I FILLED ON MARCH 6, 2007 (ODI NUMBER) 10184521. AGAIN, WE STOPPED AT A HARLEY DAVIDSON DEALER ON OUR TRIP TO CALIFORNIA WITH OUR FRIENDS, THIS TIME SAN JUAN CAPISTRANO. THE MECHANIC STATED THAT WE HAD SOME SERIOUS HEATING PROBLEMS. PIPE DISCOLORATION, EXCESSIVE HEAT, BUT THEY DO NOT HAVE A DYNA. HE RECOMMENDED A DEALER THAT WASN'T OPEN FOR 3 MORE DAYS. THAT WASN'T GOING TO WORK. WE THEN HAD TO STOP AT QUAID HARLEY DAVIDSON ON THE WAY HOME, BECAUSE OF THESE PROBLEMS. AFTER COMING BACK FROM CALIFORNIA AGAIN AND EXPERIENCING EXCESSIVE HEATING ISSUES, WE THOUGHT HARLEY DAVIDSON WOULD FIX THE PROBLEM. WE BROUGHT OUR BIKE TO HACIENDA HARLEY DAVIDSON IN SCOTTSDALE, AZ THE FOLLOWING MORNING WITH MASSIVE DISCOLORATION (BLACK/DARK BROWN) ON THE PIPES NOT INCLUDING THE BLUE AND YELLOW ONES (FROM THE DAY WE DROVE IT HOME FROM THE DEALERSHIP) AND OIL THAT WAS SO THICK, YOUR FIGURES STUCK TOGETHER. I THEN CONTACTED HARLEY DAVIDSON AND SPOKE TO DEB. SHE STATED THAT THEIR (HARLEY DAVIDSON) REP WAS GOING TO LOOK AT THE BIKE. SO WE LEFT IT AT THE DEALER FOR TWO WEEKS. THE HARLEY DAVIDSON REP STATES THAT THE BIKE IS JUST FINE AND THAT WE NEED TO TAKE OFF THE LOWERS. ALSO, WE WERE INFORMED THAT THE RACE TUNER THAT WE WERE TOLD TO PURCHASE AT $500.00 PLUS $500.00 INSTALLATION WOULD VOID THE WARRANTY ON THE MOTOR IF THERE WAS A PROBLEM. THIS IS SOOO WRONG. WE NOW HAVE TO PICK UP A BIKE THAT INJURIES RIDERS. WE LIVE IN ARIZONA, WHICH THERE IS A "LEMON LAW", HOWEVER, WE DO NOT KNOW IF IT APPLIES. PROBABLY NOT. OUR ONLY OTHER RECOURSE IS TO SUE HARLEY DAVIDSON. WHAT TO SUE THEM FOR? I DO NOT KNOW, BUT I HAVE A $37,800.00 BIKE THAT I MAKE A PAYMENT OF $700.00 MONTHLY ON THAT WE ARE SCARED TO RIDE. WE HAVE PERSONALLY PUT "NOTHING" ON THIS BIKE, AND IT IS A "BOMB" WAITING TO EXPLODE. *JB

I PURCHASED A 2007 HARLEY DAVIDSON FLHTCU IN AUGUST 20 06. I IMMEDIATELY NOTICED A TREMENDOUS AMOUNT OF HEAT COMING FROM THE REAR CYLINDER. WHEN THE AIR TEMPERATURE GOT OVER 80 DEGREES IT WAS VIRTUALLY IMPOSSIBLE TO RIDE AT LOW SPEEDS. SEVERAL COMPLAINTS TO THE DEALERSHIP FAILED TO RESOLVE THE PROBLEM. AFTER PURCHASING A HEAT GUN I BEGAN TO MONITOR ENGINE TEMPERATURES. THE REAR CYLINDER ROUTINELY TOPPED 400 FAHRENHEIT, THE FRONT RAN 70 TO 80 DEGREES COOLER. IN MARCH 29007 I CONTACTED CUSTOMER SERVICE & AFTER MUCH ARGUING IT WAS AGREED THAT AN AREA REPRESENTATIVE WOULD LOOK AT MY BIKE. ON APRIL 3RD I DROPPED THE BIKE OFF AT THE DEALERSHIP. WHEN I TURNED OFF THE ENGINE I CHECKED TEMPERATURE WITH THE HEAT GUN, THE REAR CYLINDER READ 430*, THE FRONT WAS 350*. THE OUTSIDE AIR TEMPERATURE AT THE TIME WAS ABOUT 50 DEGREES. THE NEXT DAY I WAS INFORMED BY THE DEALERSHIP THAT THE FACTORY REPRESENTATIVE DETERMINED EVERYTHING TO BE WITHIN SPECS. ONCE AGAIN IT WAS SUGGESTED THAT I REMOVE THE LOWER FAIRING AND INSTALL A RACE TUNER AND DIFFERENT MUFFLERS. THIS HAD BEEN SUGGESTED EARLIER BY THE DEALER, AND I WAS QUOTED A PRICE OF $1,500.00. HARDLY A REASONABLE SOLUTION FOR A PROBLEM I DID NOT CREATE. SITTING ATOP A 400 DEGREE ENGINE IN SUMMER HEAT WAS A DAUNTING TASK. LAST YEAR WHEN TEMPERATURE REACHED THE 90'S THE BIKE SAT IN MY GARAGE. THE FAILURE OF HARLEY DAVIDSON TO IN ANY WAY ACKNOWLEDGE THERE WAS A PROBLEM, IN SPITE OF MOTORCYCLE MAGAZINES & WEBSITES WITH LOTS OF COMPLAINTS,WAS VERY DISAPPOINTING.*AK

WE PURCHASED OUR MOTORCYCLE IN AUGUST OF 2006. AFTER RIDING IT FOR A WHILE THE FIRST DAY OUT WITH SOME FRIENDS VISITING FROM CALIFORNIA THE REAR ENGINE, CYLINDER GOT UNBEARABLY HOT. THERE WHERE POINTS THAT WE WANTED TO JUMP OFF THE MOTORCYCLE. WE TOOK PICTURES OF THE BURNS IT CAUSED AND SENT THEM TO HARLEY DAVIDSON. I STILL HAVE THEM. THE DEALER AND HARLEY DAVIDSON STATED THAT WE WOULD HAVE TO TAKE OFF THE LOWERS AND THAT SHOULD CURE THE PROBLEM. HOWEVER, NOW IT IS GETTING HOTTER AND COMING HOME FROM A ROAD TRIP IN 80 DEGREE WEATHER, WE COULDN'T STAND STILL AT A STOP LIGHT WITHOUT TURNING OFF THE BIKE. WE THEN CONTACTED THE DEALER AND THEY TOLD US THE ONLY WAY TO GET RID OF THE HEATING ISSUE IS TO PURCHASE A RACE TUNER FOR AN ADDITIONAL $1000.00. THE BURNING IS INTENSE. THIS IS A MANUFACTURING ISSUE, NOT ONE THAT THE CONSUMERS PROBLEM. THEY (HARLEY DAVIDSON) ARE AWARE OF THE ISSUE AND HAVE DONE NOTHING TO FIX IT, EXCEPT TO OFFER SOMETHING ELSE TO PURCHASE. IS THIS INTENTIONAL? WITH MALICE? DO NOT CARE? WHY IS SOMEBODY NOT MAKING THEM FIX THIS? ALSO, THE PIPES WERE BURNED SO BAD THAT WE SENT PICTURES TO HARLEY DAVIDSON OF THE INTENSE COLORATION, THEY SAID NORMAL COLORING. THIS IS NOT OUR FIRST MOTORCYLE. WE TRADED IN AN 03 SCREAMING EAGLE ROAD KING, THAT HAD A BIGGER MOTOR, BUT NEVER HAD A HEATING ISSUE. WE WOULDN'T HAD BOUGHT THIS MOTORCYCLE IF WE KNEW THEN WHAT WE KNOW NOW. *JB

2007 HARLEY DAVIDSON FLHTCUI, EXPERIENCING INTENSE HEAT FROM THE RIGHT REAR CYLINDER, WHEN THE BIKE IS STOPPED IN TRAFFIC IT IS UNBEARABLE, I AM FEARFUL IT WILL BURN THE UNDERSIDE OF MY RIGHT THIGH. DISCUSSED WITH THE DEALER AND WAS TOLD, THERE IS NOTHING THAT CAN BE DONE. IT WAS SUGGESTED THAT I REMOVE THE LOWER FAIRINGS, BUT THIS HAD NO EFFECT ON THE HEAT WHEN THE BIKE WAS STOPPED. AS I SAID, I AM AFRAID I WILL BE BURNED BY THIS. *NM