2011 GMC Yukon Denali Xl

TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING A DEFECTIVE PASSENGER AIR BAG AS INDICATED IN THE LETTERS I HAVE RECEIVED. THIS IS DATED JULY 2016. I CONTACTED MY LOCAL GMC DEALER, WHERE I PURCHASED THE VEHICLE, ABOUT GETTING A REPLACEMENT. (NOVEMBER 13, 2017) THE SERVICE DEPARTMENT TOLD ME THAT IT WAS SAFE. THOSE WERE HER EXACT WORDS. SHE ALSO STATED THAT GMC WAS CONDUCTING THEIR OWN SAFETY TESTING TO ENSURE THAT THEY AGREE WITH TAKATA IN THAT THE AIRBAG IS UNSAFE. SHE SAID THAT MY VEHICLE WAS SAFE TO DRIVE AND THAT THEY WOULD CONTACT US WHEN THE TESTING WAS DONE. I TOLD HER TO SEND ME THAT RESPONSE IN AN EMAIL. NATURALLY, SHE SAID THAT SHE COULD NOT BECAUSE THEY HAD NOT REACHED A RESOLUTION YET. MY LOCAL GMC DEALER IS COURTESY GMC IN LAFAYETTE, LA. 337-355-4827

THERE IS A LARGE CRACK IN THE DASHBOARD. THE CRACK IS LOCATED OVER THE AREA OVER THE DRIVER'S AIR BAG WHICH IS A SAFETY CONCERN. IF THE AIR BAG WOULD DEPLOY, BROKEN PIECES OF PLASTIC COULD HARM THE DRIVER AS THE SAFETY FEATURES ARE WEAKENED. CRACK OCCURRED WHEN VEHICLE WAS PARKED IN A GARAGE. NO ONE , NOTHING CAUSED THE DASHBOARD TO CRACK, IT IS A DEFECT.

MY 2011 GMC YUKON XL DENALI, DASHBOARD HAS CRACKED OUT OF NOWHERE I GOT IN IT ONE DAY AND IT WAS THERE I NOTICED IT, UP THE DRIVER SIDE HUMP ON THE DASHBOARD, AND BESIDE THE PASSENGER AIRBAG, THIS IS A SAFETY HAZARD WHAT IF I GET INTO A WRECK PIECES OF DASHBOARD WOULD GO FLYING EVERYWHERE, I HAVE EVEN CONTACTED GMC ABOUT THIS ISSUE AND THEY DON'T CARE, I HAVE ATTEMPTED TO GLUE THE DASH BACK TOGETHER BUT IT'S STILL SPREADING, THE MORE I DRIVE THE VEHICLE THE MORE IT SPREADS.

OUR YUKON HAS A CRACK ON THE CORNER OF THE PASSENGER SIDE AIRBAG, AND ALSO A VERY LARGE CRACK ON THE INSTRUMENT PANEL HUMP OF THE DASH. THIS CRACK CONTINUES TO LENGTHEN DAILY. WE HAVE REAL FEARS OF THE PLASTIC BREAKING APART INTO SHARP SHARDS IN THE CASE OF AN ACCIDENT. I WORRY ABOUT MY TEENAGERS RIDING IN THE FRONT SEAT AS I DON'T WANT THEM INJURED. ADDITIONALLY WE HAVE CONCERNS ABOUT THE CRACK NEAR THE AIRBAG BREAKING THE DASH INTO PIECES IF THE AIRBAG INFLATES. WE RECEIVED THE TAKATA AIRBAG RECALL OVER A YEAR AGO, AND ARE STILL WAITING FOR REPLACEMENT. WE ARE MEMBERS OF A FACEBOOK GROUP WITH 6,200+ MEMBERS, ALL WITH CRACKS IN GM VEHICLES IN THE EXACT LOCATION. GM DENIES THAT THIS IS A DEFECTIVE PART AND TRIES TO BLAME THE ISSUE ON CAR BEING IN THE HOT SUN, USE OF ARMOR ALL, ETC... BUT IT SEEMS TO ME IF EVERYONE HAS THE EXACT SAME ISSUE, IT'S A MANUFACTURING DEFECT. WE ALSO OWN A 2008 GMC YUKON DENALI XL WITH AN IDENTICAL CRACK AT THE AIRBAG CORNER.

MY DASHBOARD BEGAN TO CRACK AROUND THE PASSENGER AIRBAG. THE CRACKING WAS UNPROVOKED. THE CAR IS CLEAN, AND ONLY HAS 66K MILES ON IT. IN ADDITION, ONE OF THE CLIPS RECEPTICALS ON THE DASHBOARD THAT THE UPPER TRIM PANEL CONNECTS TO BROKE (IN THE CENTER PART OF THE DASHBOARD). NO IN ADDITION TO THE LARGE CRACK, THE DASH BOARD NOW RATTLES. I DO NOT HAVE PICTURES HANDY DURING THE TIME OF THIS SUBMITTER BUT I CAN PROVIDE THEM. 100'S OF OTHER HAVE ALSO HAD THIS PROBLEM, THERE ARE FACEBOOK PAGES AND VARIOUS PERTITIONS.