2011 GMC Yukon Denali Xl

WHILE DRIVING THE VEHICLE, THE DOOR LOCKS BEGAN TO CYCLE, NAV SYSTEM AND RADIO ON AND OFF. AFTER STOPPED, REMOTE CAR LOCK INOPERATIVE, TRIED TO START VEHICLE AND THERE WAS NO INDICATION OF ANY ELECTRICAL POWER WITH THE KEY ON....I THOUGHT IS WAS A DEAD BATTERY. AFTER CYCLING THE IGNITION KEY SEVERAL TIMES, ELECTRICAL POWER CAME BACK TO 'NORMAL' AND I WAS ABLE TO DRIVE THE CAR HOME WITH MY WIFE AND GRANDDAUGHTER. THE SVC AIR BAG LIGHT WAS ON AND I TOOK IT STRAIGHT TO THE GMC DEALER FOR DIAGNOSIS AND REPAIR. THE SERVICE ADVISER IMMEDIATELY KNEW OF THE PROBLEM.....BAD BATTERY CABLES THAT EITHER HAVE INTERNAL CORROSION OR BREAK. $594 REPAIR BILL TO FIX THE PROBLEM. HE SAID HE SEES ABOUT ONE VEHICLE PER WEEK WITH THIS PROBLEM AND THE ISSUE IS WELL PRESENTED ON YOUTUBE BY MANY VIDEOS DESCRIBING THE PROBLEM. SUBSTANDARD BATTERY CABLES ARE BEING USED ON THESE VEHICLES AND AFTER A SHORT PERIOD OF TIME THEY EITHER BEGIN THE BREAK OR HAVE INTERNAL CORROSION AND BEGIN TO SHORT THE VEHICLES CONTROLLING COMPUTERS. THIS IS A SAFETY ISSUE AS IT CAN OCCUR AT ANYTIME WHILE OPERATING THE VEHICLE AND SHOULD BE ADDRESSED ACCORDINGLY. FOR MORE INFORMATION OR QUESTIONS, YOU CAN CONTACT ME [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL: THE DASHBOARD ON OUR VEHICLE IS CRACKED AT THE AIR BAG ON THE PASSENGER SIDE AND AT THE STEERING WHEEL ON THE DRIVER SIDE. THERE IS ALSO A TAKATA RECALL WHICH GMC DOES NOT HAVE A REMEDY. THESE 2 ITEMS HAVE POTENTIAL TO BE DISASTROUS WHEN COMBINED TOGETHER. THE INFLATOR EXPLODING AND THE DASH BOARD BREAKING INTO PIECES AND SENT THROUGHOUT THE CABIN. WE ARE ASKING FOR GMC TO REPLACE THE INFLATOR AND REPLACE THE DASHBOARD.

MY 2011 GMC YUKON XL DENALI HAS BEEN GARAGE KEPT SINCE IT WAS NEW. CRACKS HAVE DEVELOPED ON THE DASHBOARD, AND ACCORDING TO MULTIPLE SOURCES, IS THE RESULT OF A MANUFACTURER DEFECT. I AM CONCERNED THAT THE CRACKS MAY BE MORE THAN JUST AN UNSIGHTLY COSMETIC ISSUE AND MAY PROVE PROBLEMATIC IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. THE CRACKS OCCURRED WHEN THE VEHICLE WAS STATIONARY, INSIDE THE GARAGE. I HAVE REACHED OUT TO GM ON MULTIPLE OCCASIONS AND AVENUES. EACH TIME, I AM EITHER IGNORED OR TOLD THAT THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE THE VEHICLE IS OUT FROM UNDER WARRANTY. I TOOK THE VEHICLE TO A GM DEALER AND WAS QUOTED A PRICE OF $1,000 TO REMEDY THE ISSUE. BETWEEN THE DASH BOARD CRACKS AND THE TAKATA INFLATOR RECALL, FOR WHICH A SOLUTION HAS YET TO BE ISSUED, I AM GRAVELY CONCERNED ABOUT THE SAFETY AND INTEGRITY OF THIS VEHICLE.

TRUCK STARTED SPUTTERING WHILE DRIVING. I HAD IT TOWED HOME AND THEN TOWED TO THE DEALER AND THEY STATED THE LIFTERS IN THE ENGINE WERE BROKE AND THERE WAS DAMAGE TO THE CAN SHAFT. TOLD ME THIS IS NORMAL AND HAPPENS TO VEHICLES LIKE MINE REGULARLY. I HAVE ONLY OWNED THE TRUCK THREE YEARS AND HAVE MAINTAINED IT WELL WITH LOW MILEAGE.THEY TOLD ME IT WOULD BE $6700 TO FIX. WHEN I COMPLAINED, THE REP TOLD ME $5500. I ASKED FOR A SUPERVISOR WHO THEN STATED THAT GMC WOULD OFFSET THE COST AND IT WAS NOW $3311. IT WOULD SEEM THAT IF THIS IS A REGULAR OCCURRENCE IN VEHICLES LIKE MINE, GMC WOULD DO SOMETHING TO ENSURE IT DOESN'T HAPPEN. IN ADDITION THERE IS STILL NO REMEDY AVAILABLE FOR THE TAMARA INFLATOR.

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI XL. THE CONTACT STATED THAT THE REAR HATCH CAME DOWN WITH FORCE WITHOUT WARNING. THE LATCH BUTTON WAS APPLIED, BUT FAILED TO PREVENT THE HATCH FROM COMING DOWN. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *TR

THE SEAT HEATER IN THE REAR RIGHT SEAT OVERHEATED AND CAUGHT ON FIRE WHILE MY 10 YR. OLD CHILD WAS SEATED IN IT. WE WERE IN MOTION AT THE TIME ON THE INTERSTATE. I BELIEVE THE HEAT MECHANISM FAILED AND OVERHEATED AND WOULD NOT SHUT OFF CAUSING THE CUSHION TO CATCH ON FIRE. MY INSURANCE WILL NOT COVER IT (I DID GET A ESTIMATE TO FIX COVER AND CUSHION) AND THEY SUGGESTED GM SHOULD INVESTIGATE AND FIX THE SEAT DUE TO A MAJOR DEFECT. GM WAS NO HELP AND WANTED TO CHARGE ME $800 TO FIX OR TURN IT INTO INSURANCE. THEY ACTED LIKE THEY HAVE NEVER SEEN THIS BEFORE AND I CAUSED IT SOMEHOW.