2nd incident, 1st incident reported: Complaint number 11570916. Was driving the vehicle and the steering wheel locked again as I was making a right turn. The service ESC light immediately came on with the T/C light on the dashboard as well. I had roadside assistance pick up the vehicle to take it to the service department becaus…
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2nd incident, 1st incident reported: Complaint number 11570916. Was driving the vehicle and the steering wheel locked again as I was making a right turn. The service ESC light immediately came on with the T/C light on the dashboard as well. I had roadside assistance pick up the vehicle to take it to the service department because I was afraid to drive the vehicle. According to the service invoice, they were not able to replicate the problem, but I have a photo of the error code on the dashboard. I was told that they checked the brake module and reprogrammed the computers.
NHTSA ODI #11570922
Mileage unknown · Feb 8, 2024
Steering
I was driving the vehicle, approaching an intersection and making a right turn. As I turned the steering wheel, it locked. I kept trying to turn the steering wheel and it finally did. A Service ESC error appeared on the dashboard. The T/C light came on as well. I drove it home. The error was gone the next time I started the veh…
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I was driving the vehicle, approaching an intersection and making a right turn. As I turned the steering wheel, it locked. I kept trying to turn the steering wheel and it finally did. A Service ESC error appeared on the dashboard. The T/C light came on as well. I drove it home. The error was gone the next time I started the vehicle. The service code kept coming on intermittently. Appointment scheduled on 11/10/23. GMC service dept stated they wouldn't be checking the vehicle until next Monday, so I could take it home. I rescheduled and took it back on 11/13/23. My vehicle was there for 32 days. My safety was at risk because of the failure of the steering wheel to turn, with traffic in the lane next to me as I was turning.The service dept was able to download the error codes.Code C0800 was captured. The steering gear assembly was removed and replaced, programmed and calibrated.
NHTSA ODI #11570916
6,000 miles · Jan 18, 2024
EngineSteeringVehicle Speed Control
The contact owns a 2022 GMC Terrain. The contact stated that on four occasions while driving with the Adaptive Cruise Control function engaged, the vehicle shut off unintendedly. The Adaptive Cruise Control was set to 76 MPH and the vehicle decelerated to 34 MPH in several seconds. The contact stated that the steering wheel beca…
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The contact owns a 2022 GMC Terrain. The contact stated that on four occasions while driving with the Adaptive Cruise Control function engaged, the vehicle shut off unintendedly. The Adaptive Cruise Control was set to 76 MPH and the vehicle decelerated to 34 MPH in several seconds. The contact stated that the steering wheel became inoperable. After several attempts, the vehicle restarted and drove at approximately 18 MPH. The contact stated that the vehicle entered Auto-Stop Mode. There were no warning lights illuminated. The contact called the local dealer but the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 6,000.
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence & remedy
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Additional source detail variants (2)
Tires:tread/belt
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Tires
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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