2022 GMC Terrain Na

The contact owns a 2022 GMC Terrain. The contact stated that on four occasions while driving with the Adaptive Cruise Control function engaged, the vehicle shut off unintendedly. The Adaptive Cruise Control was set to 76 MPH and the vehicle decelerated to 34 MPH in several seconds. The contact stated that the steering wheel became inoperable. After several attempts, the vehicle restarted and drove at approximately 18 MPH. The contact stated that the vehicle entered Auto-Stop Mode. There were no warning lights illuminated. The contact called the local dealer but the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 6,000.

While driving my 2022 1.5L Turbo GMC Terrain at 65 mph with the air temperature at -2 degrees below zero Fahrenheit the check engine light came on with the error message "Engine Power is reduced." I coasted to the side of the road and put the car into park. I was 200 miles from home and after working with my insurance roadside assistance, I wasn't able to get a tow truck after 3 hours of waiting in sub zero temperatures. I called the local GM dealership in my home town to ask if I could drive the SUV and they said I could at less than 35mph. I drove 100 miles to a town where a tow truck was available. I brought the SUV to the GM dealership and they said the issue is ice and condensation in the inner cooler CAC system. They said my SUV wasn't updated for the cold weather package. I was told my engine needed a cold weather package in order to drive it in sub zero temperatures. After reviewing this issue online, I found there was a recall for 2018-2022 1.5L Turbo GMC Terrain vehicles that experience these issues but my VIN number wasn't included in the recall. I called GMC to report the issue with my SUV and after speaking with multiple people was told that it wouldn't be covered under the recall due to the "numerous factors" that determine what VIN numbers fall into a recall. My SUV has the same engine, is the correct year, and has the same engine problem as the GMC Terrains that were included in the recall. I now have to pay out of pocket for repairs and the engine fix of installing a cold weather package that is covered under the recall. I believe the recall needs to be expanded to additional VIN numbers.

The vehicle has been having misfires and power liftgate since owning the vehicle. The vehicle has been to multiple dealerships and I have to this very day put 15k miles on the vehicle. Needless to say GM has not been any help in getting the problem taken care of. I have sent GM video of the vehicle misfire. I finally have conformation that the vehicle has had 53 misfires.