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2023 GMC Sierra 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 28 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports1 injury reports

Wheels complaints

3 reports
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Mileage unknown · Jul 15, 2026
Power TrainVehicle Speed ControlWheelsCrash

May 3 2026 was traveling on highway when my 2023 dually duramax wheels locked up on me causing me to hit a guard rail and then truck would not go into any gear and was toast after first dealership it went to was valve body repair and after 1400 dollars it went to another dealer on June 17th to Frank brown for transmission replac…

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May 3 2026 was traveling on highway when my 2023 dually duramax wheels locked up on me causing me to hit a guard rail and then truck would not go into any gear and was toast after first dealership it went to was valve body repair and after 1400 dollars it went to another dealer on June 17th to Frank brown for transmission replacement due to failed valve body issue similar to special bulletin n242454441 GMC executive office promised to replace and take Care of me since I am a “valuable customer and instead they lied and went back on their word and left me with another bill of 9,300 dollars for repairs 6200 for transmission and 3000 dollars for labor???? I am feeling like I’m being taken advantage of and need help I’ve lost my job since this has happened and struggling to pay for the truck it’s self but I am maintaining and when they are hoping I get it repossessed so they can get away with not having to deal with my case I’ve gotten under delivered promised and they haven’t helped me at all for something. They are avoiding to admit is an issue when the truck was manufactured and put into sale 10/2022 as for the recalled vehicles from 2019 and 2022 and I continue to tell them this truck was manufactured 2022 they are trying to get away with technical wording when this truck has an safety issue for sure as a consumer and hard working American I need help

NHTSA ODI #11750476

Mileage unknown · May 15, 2026
EnginePower TrainWheelsCrash

While out of Town driving back home Wheel lock up on my 3500hd dually 2023 gmc .. vehicle had shudder effect and from 75 to 25 mph drasticly and engine reduced power light came on and wouldn’t come out of drive and then after stopping vehicle To cement parking safety block the vehicle had multiple codes for valve body and transm…

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While out of Town driving back home Wheel lock up on my 3500hd dually 2023 gmc .. vehicle had shudder effect and from 75 to 25 mph drasticly and engine reduced power light came on and wouldn’t come out of drive and then after stopping vehicle To cement parking safety block the vehicle had multiple codes for valve body and transmission failure relating to the na242454441 issue on previous year models and gmc is not working properly on a resolution but admitting that it is having the exact issue of previous models and with this issue I was promised for full replacement at no cost I am currently working with executive team to help fix the issue that the dealership in Levelland Texas is not honest about what codes are within parameters when infact have A dtc code reader and was able to get a photo and have history of code showing etc

NHTSA ODI #11737984

Mileage unknown · May 8, 2026
EnginePower TrainWheelsCrash

I have had an incident where my 2023 gmc 3500 hd was had left me stranded earler this week. i towed the new truck to a certified dealer and i haven't heard anything since then. they mentioned my transmission will need to be fully replaced because valve body issues of solenoid a,e,f, are stuck open and closed codes on the 10 spee…

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I have had an incident where my 2023 gmc 3500 hd was had left me stranded earler this week. i towed the new truck to a certified dealer and i haven't heard anything since then. they mentioned my transmission will need to be fully replaced because valve body issues of solenoid a,e,f, are stuck open and closed codes on the 10 speed transmission upon researching my trucks history it was manufactured in 2022 and pulled out for sale october 2022 and i have seen. 242454441 special recall the same issues i experienced shudder and engine power reduced and no parking gear or driving. i need help and didnt have any warning of anything about this till now since it was showing my vehicle only had a tailgate issue which gmc didnt help me out when i had to pay for my taillight after firewood flew out with the tailgate opening in jan 2023 they said it wasnt a known issue then fixed the tailgate but not the taillight so i need help proving my truck belongs with the 242454441 class of recalls because not only does the transmission the exact same as previous models obviously 1000s of others are getting this issue thank you

NHTSA ODI #11736546

Official recalls

1

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.