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2023 GMC Sierra 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.

About this comparison →
28Owner complaints

Model-year median: 16

1Recall campaigns

View recall details →

0Investigations

View investigation details →

Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.

Inspection summary

2023 GMC Sierra 3500

NHTSA snapshot: September 18, 2026. 28 owner complaints · 1 recall campaigns · 0 investigations.

Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.

Top reported categories (up to 5)

  • Power Train: 14 reports
  • Electrical System: 4 reports
  • Forward Collision Avoidance: 4 reports
  • Engine: 3 reports
  • Unknown Or Other: 3 reports

Full reported-category list and vehicle report

Recall links

Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.

Print the top reported categories, recall links, snapshot date and comparison limits.

How this year compares

Owner complaints by model year

Other model years Selected year
51
202020
202131
202228
202344
202416
20254
2026
Compare all Sierra 3500 years →

Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.

What owners reported most

Power Train
14Electrical System
4Forward Collision Avoidance
4Engine
3Unknown Or Other
3
All reported categories
Wheels
3Fuel/propulsion System
2Lane Departure
2Tires
2Air Bags
1Back Over Prevention
1Engine And Engine Cooling
1Latches/locks/linkages
1Service Brakes
1Service Brakes, Hydraulic
1Steering
1Vehicle Speed Control
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 28 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports1 injury reports

Latches/locks/linkages complaints

1 reports
Clear category filter
Mileage unknown · Apr 15, 2024
Latches/locks/linkages

The contact owns a 2023 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer however, a diagnostic test was not performed but the dealer provided a temporary repair by di…

Read full complaint

The contact owns a 2023 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer however, a diagnostic test was not performed but the dealer provided a temporary repair by disconnecting the tailgate switch. The contact was advised by the dealer to access the tailgate to use the key fob or the button located within the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. VIN tool confirms parts not available.

NHTSA ODI #11583161

Recall campaigns

1

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Defect investigations

0

No exact-year investigations in this snapshot.

An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.