NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
27 reportsClear category filterMileage unknown · Feb 11, 2015
Visibility
WHILE OPENING MY TAILGATE WINDOW TO UNLOAD GROCERIES, THE GLASS EXPLODED AND SHATTERED INTO TINY PIECES. OTHER THAN A FEW SCRATCHES, I HAD NO INJURIES DESPITE GLASS RAINING DOWN ON ME. I'VE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO OTHER ENVOY OWNERS. GMC NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED!…
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WHILE OPENING MY TAILGATE WINDOW TO UNLOAD GROCERIES, THE GLASS EXPLODED AND SHATTERED INTO TINY PIECES. OTHER THAN A FEW SCRATCHES, I HAD NO INJURIES DESPITE GLASS RAINING DOWN ON ME. I'VE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO OTHER ENVOY OWNERS. GMC NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED! *TR
NHTSA ODI #10682771
163,000 miles · Dec 13, 2014
Visibility
I WENT INSIDE WAL-MART FOR MAYBE 1/2 HOUR AND WHEN I CAME OUT THE WINDOW WAS BUSTED OUT. WE THOUGHT SOME PUNK SMASHED THE WINDOW SO WE CALLED THE POLICE. THEY WATCHED THE VIDEO OF THE PARKING LOT AND THEY SAID THAT THERE WAS NO ONE BY THE CAR WHEN IT HAPPENED. I DON'T SEE HOW IT CAN JUST "MAGICALLY" SMASH INTO THOUSANDS OF PIECE…
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I WENT INSIDE WAL-MART FOR MAYBE 1/2 HOUR AND WHEN I CAME OUT THE WINDOW WAS BUSTED OUT. WE THOUGHT SOME PUNK SMASHED THE WINDOW SO WE CALLED THE POLICE. THEY WATCHED THE VIDEO OF THE PARKING LOT AND THEY SAID THAT THERE WAS NO ONE BY THE CAR WHEN IT HAPPENED. I DON'T SEE HOW IT CAN JUST "MAGICALLY" SMASH INTO THOUSANDS OF PIECES WITH NO ONE AROUND BUT AFTER READING THROUGH OTHER COMPLAINTS I CAN SEE THAT I'M NOT ALONE. OF THE 202 COMPLAINTS ON HERE THERE ARE 10 (THIS MAKES 11) INCIDENCES WHERE THIS HAS HAPPENED AND GMC IS NOT RECALLING THEM? I JUST DON'T UNDERSTAND. IT IS GOING TO COST ME $500.00 FOR A BRAND NEW WINDOW AND IT IS A WEEK AND A HALF BEFORE CHRISTMAS. WE TRIED TO FIND ONE IN THE JUNKYARDS BUT THEY COST ALMOST AS MUCH AS A NEW ONE. I AM SO FRUSTRATED RIGHT NOW. *TR
NHTSA ODI #10664111
200,000 miles · Oct 20, 2014
Visibility
I WAS OPENING THE REAR WINDOW TO RETRIEVE BELONGINGS WHEN THE WINDOW EXPLODED GLASS FRAGMENTS ALL OVER ME AS WELL AS THE INSIDE AND OUTSIDE THE VEHICLE. FORTUNATELY, NO ONE WAS HURT. THIS IS VERY DANGEROUS! *TR
NHTSA ODI #10648712
137,000 miles · Dec 6, 2013
VisibilityInjury
ON 12/5/2013, I LEFT THE SCHNUCKS GROCERY STORE AROUND 4PM FOR HOME. WHEN I ARRIVED AT HOME, I BACKED IN THE GARAGE AND MY HUSBAND WAS WAITING AT THE GARAGE DOOR FOR ME SO HE COULD GET THE GROCERIES. AS I WAS GETTING OUT OF MY 2003 GMC ENVOY XL, MY HUSBAND WAS GETTING THE GROCERIES AND STARTED TO TELL ME SOMETHING WHEN ALL OF A …
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ON 12/5/2013, I LEFT THE SCHNUCKS GROCERY STORE AROUND 4PM FOR HOME. WHEN I ARRIVED AT HOME, I BACKED IN THE GARAGE AND MY HUSBAND WAS WAITING AT THE GARAGE DOOR FOR ME SO HE COULD GET THE GROCERIES. AS I WAS GETTING OUT OF MY 2003 GMC ENVOY XL, MY HUSBAND WAS GETTING THE GROCERIES AND STARTED TO TELL ME SOMETHING WHEN ALL OF A SUDDEN I HEARD THIS EXTREMELY LOUD POP/EXPLOSION (LIKE A GUN SHOT) AND GLASS SHATTERED EVERYWHERE. I DIDN'T KNOW WHAT HAPPENED AND IMMEDIATELY ASKED MY HUSBAND IF HE WAS OK. THE SHATTERED GLASS HAD CUT HIM ON HIS FOREHEAD. THERE WAS GLASS SHATTERED EVERYONE IN THE SUV, IN MY GROCERIES, IN THE GARAGE, IN MY HUSBAND'S HOODIE, AND EVEN ON MY 2013 CHARGER NEXT TO IT. THE HINGES WERE OFF TO THE SIDE OF THE ENVOY WITH SOME HANGING GLASS STILL ATTACHED. AND WHAT'S EVEN MORE SHOCKING IS THAT THE REAR BROKEN WINDOW KEPT POPPING AT THE HINGES AND PIECES OF REMAINING GLASS WOULD CONTINUE TO BREAK OFF AND DROP. I CONTACTED GM ABOUT THE VEHICLE TO REPLACE MY WINDOW AND TO TELL THEM WHAT HAPPENED, BUT THEY SAID THAT SINCE I HAVE 137,000MILES AND HAD THE VEHICLE TEN YEARS, IT'S OUT OF WARRANTY. I TOLD THEM THAT WAS RIDICULOUS BECAUSE IT SHOULD NOT MATTER WHETHER IT'S OUT OF WARRANTY IF THE VEHICLE GM MADE IS DEFECTIVE BECAUSE THERE WAS NOTHING WRONG WITH MY ENVOY UNTIL NOW. I'M PURSUING MATTERS FURTHER SO THEY HAVE NOT HEARD THE LAST FROM ME. I WOULD RECOMMEND TO ALSO CONTACT THE ATTORNEY GENERAL'S OFFICE TO FILE A COMPLAINT BECAUSE GM HAS TO BE HELD ACCOUNTABLE FOR THEIR ACTIONS. I WILL ALSO BE CONTACTING THE PRESIDENT OF THE GM COMPANY BECAUSE MY HUSBAND COULD HAVE BEEN SERIOUSLY HURT AND THEY NEED TO INCUR THE COSTS OF REPAIRS, NOT ME. *TR
NHTSA ODI #10555097
95,000 miles · Sep 1, 2013
StructureVisibilityInjury
I WAS DROPPING MY BOAT OFF AT THE LOCAL STORAGE YARD WHERE I KEEP IT. I OPENED THE REAR HATCH OF MY ENVOY TO GET A BUCKET OUT OF THE INSIDE WHERE I KEEP THE BOAT'S ACCESSORIES.. THE HATCH WAS OPEN FOR APPROXIMATELY 2 MINUTES WHEN IT EXPLODED AND RAINED GLASS ALL OVER ME AND INTO MY RIGHT EYE. IT SOUNDED LIKE A SHOTGUN WENT O…
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I WAS DROPPING MY BOAT OFF AT THE LOCAL STORAGE YARD WHERE I KEEP IT. I OPENED THE REAR HATCH OF MY ENVOY TO GET A BUCKET OUT OF THE INSIDE WHERE I KEEP THE BOAT'S ACCESSORIES.. THE HATCH WAS OPEN FOR APPROXIMATELY 2 MINUTES WHEN IT EXPLODED AND RAINED GLASS ALL OVER ME AND INTO MY RIGHT EYE. IT SOUNDED LIKE A SHOTGUN WENT OFF, BUT I WAS THE ONLY PERSON AROUND. APPROXIMATELY ONE YEAR EARLIER, THE CHMSL PLASTIC FLEW OFF ON THE HIGHWAY ALMOST HITTING ANOTHER CAR THAT SWERVED TO AVOID IT BEHIND ME. THIS IS A COMMON PROBLEM AS I HAVE COME TO FIND OUT AND GM HAS REDESIGNED THE BACK DOOR . MINE SITS IN THE DRIVEWAY AND I AM NOT ABOUT TO SPEND 700 ON GLASS SO IT CAN HAPPEN AGAIN AND POSSIBLY HURT SOMEONE ELSE. *JS
NHTSA ODI #10538282
125,311 miles · Dec 14, 2012
StructureVisibilityInjury
MY 14 YEAR OLD DAUGHTER AND 11 YEAR OLD SON OPENED THE REAR GLASS HATCH TO GRAB A SHOPPING BAG OUT OF THE BACK. AS THE GLASS HATCH OPENED IT SHATTERED SPRAYING GLASS ON BOTH OF THEM CAUSING MINOR CUTS TO THEIR FACE, HANDS SCALP. I WAS JUST WALKING UP TO THEM WITH MY 1 YEAR OLD SON AND HAD GLASS FLUNG ONTO US WITH NO INJURIES. …
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MY 14 YEAR OLD DAUGHTER AND 11 YEAR OLD SON OPENED THE REAR GLASS HATCH TO GRAB A SHOPPING BAG OUT OF THE BACK. AS THE GLASS HATCH OPENED IT SHATTERED SPRAYING GLASS ON BOTH OF THEM CAUSING MINOR CUTS TO THEIR FACE, HANDS SCALP. I WAS JUST WALKING UP TO THEM WITH MY 1 YEAR OLD SON AND HAD GLASS FLUNG ONTO US WITH NO INJURIES. *TR
NHTSA ODI #10488856
170,000 miles · Jan 2, 2012
StructureVisibility
AFTER UNLOCKING AND USING THE REAR WINDOW GLASS MULTIPLE TIMES DAILY, AND TWICE EARLIER TODAY, IT EXPLODED ON THE WAY UP. THIS OCCURRED WITHIN THE FIRST 1 INCH OF TRAVEL SWINGING UP AND REARWARD FROM BEING CLOSED WITH VERY MINIMAL MANUAL FORCE APPLIED. THE TEMPERATURE TODAY IS 27DEG.F , WHICH IS NOT THE COLDEST USE THIS VEHICL…
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AFTER UNLOCKING AND USING THE REAR WINDOW GLASS MULTIPLE TIMES DAILY, AND TWICE EARLIER TODAY, IT EXPLODED ON THE WAY UP. THIS OCCURRED WITHIN THE FIRST 1 INCH OF TRAVEL SWINGING UP AND REARWARD FROM BEING CLOSED WITH VERY MINIMAL MANUAL FORCE APPLIED. THE TEMPERATURE TODAY IS 27DEG.F , WHICH IS NOT THE COLDEST USE THIS VEHICLE HAS SEEN. THERE HAS NOT BEEN ANY PREVIOUS DAMAGE TO THE REAR GLASS OR GATE, OR ANYTHING IN THE REAR OF THE VEHICLE. I WRITE THIS AT THE ADVICE OF MANY ONLINE FORUM POSTS AND COMPLAINTS THAT I READ THROUGH. I AM HOPING THERE IS SOME TIME DEVOTED BY GENERAL MOTORS TO FINDING A SOLUTION TO THIS. I JUST HAD TO RIDE HOME WITH WIFE AND 4 KIDS SHIVERING BECAUSE OF THIS. THERE SEEM TO BE HUNDREDS OF THESE SPONTANEOUS OCCURRENCES HAPPENING IN ALL TYPES OF CLIMATES AND CONDITIONS, WHICH IS WHAT CONVINCED ME I NEED TO SHARE MY INCIDENT TO FUEL THE CAUSE. THANK GOD EVERYONE IS OK. IT WAS COLD AND MY KIDS HAD THEIR HOODS UP AND WERE LOOKING DOWN WHEN THIS HAPPENED. THIS COULD HAVE BEEN MUCH WORSE. *TR
NHTSA ODI #10442135
85,000 miles · Sep 20, 2010
Latches/locks/linkagesStructureVisibility
MY 2003 GMC ENVOY XL SLE HAS A LATCH PROBLEM ON THE BACK DOORS, IT HAS ALREADY BEEN FIXED BUT ISN'T RESOLVED AND THE DRIVER HEADLAMP CONSTANTLY BURNS OUT, 3 TIMES IN THE LAST 2 MONTHS. I CALLED ON A RECALL BUT THERE ISN'T ONE. ITS GOING TO CAUSE AN ACCIDENT AT SOME POINT. THE LAST TIME I TRIED TO FIX IT THE SOCKET WAS BURNT AND …
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MY 2003 GMC ENVOY XL SLE HAS A LATCH PROBLEM ON THE BACK DOORS, IT HAS ALREADY BEEN FIXED BUT ISN'T RESOLVED AND THE DRIVER HEADLAMP CONSTANTLY BURNS OUT, 3 TIMES IN THE LAST 2 MONTHS. I CALLED ON A RECALL BUT THERE ISN'T ONE. ITS GOING TO CAUSE AN ACCIDENT AT SOME POINT. THE LAST TIME I TRIED TO FIX IT THE SOCKET WAS BURNT AND PLASTIC MELTED, THAT COULD'VE CAUSED A MAJOR FIRE. I AM VERY UNHAPPY AND DON'T KNOW WHAT CAN BE DONE HERE, IM GOING TO GET IN BIG TROUBLE BECAUSE I CAN'T PUT IN ANOTHER BULB IT WILL CAUSE MORE FIRE. *TR
NHTSA ODI #10356617
138,000 miles · Aug 30, 2010
Visibility
OPENED REAR WINDOW TO 2003 GMC ENVOY WINDOW SHATTERED NO CONTACT TWO YOUNG SONS NEARBY ONE RECEIVED CUTS FROM GLASS. *TR
NHTSA ODI #10352661
78,000 miles · May 23, 2009
Visibility
GMC ENVOY 2003 REAR GLASS SHATTERED WITHOUT ANY APPARENT REASON. *TR
NHTSA ODI #10269765
Official recalls
3Oct 27, 2005
CERTAIN SPORT UTILITY VEHICLES HAVE A REAR SIDE CLOSURE LATCH THAT MAY NOT LATCH OR UNLATCH DUE TO CORROSION CAUSED BY ROAD SPLASH, SUCH AS WATER AND ROAD SALT. THESE VEHICLES WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA.
Consequence & remedy
Consequence: IF THE DOOR IS NOT LATCHED PROPERLY AND IT GOES UNNOTICED, IT MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN UNBELTED OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL INSTALL A SEAL ALONG THE LOWER PART OF THE ROCKER PANEL TO PREVENT INTRUSION OF CORROSIVE MATERIAL, AND INSPECT THE REAR SIDE CLOSURE LATCHES. FUNCTIONAL LATCHES WILL BE CLEANED AND LUBRICATED. NON-FUNCTIONING LATCHES WILL BE REPLACED. THE RECALL BEGAN ON FEBRUARY 24, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR ISUZU AT 1-800-255-6727.
Nov 1, 2004
ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.
Consequence & remedy
Consequence: AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.
Feb 4, 2004
CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.
Consequence & remedy
Consequence: DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
PE07014 · Fuel Tank Leak
Opened Mar 13, 2007 · Closed Jun 12, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:delivery:hoses, Lines/piping, And Fittings
IN JUNE 2007, GM WILL EXPAND ITS SPECIAL POLICY TO ADDRESS FUEL TANK INLET CHECK VALVE (ICV) FRACTURES ON CERTAIN MODEL YEAR (MY) TRAILBLAZER EXT AND GMC ENVOY XL VEHICLES.THE EXPANDED POLICY COVERS MY 2002-2004 TRAILBLAZER EXT, GMC ENVOY XL, AND GMC ENVOY XUV VEHICLES AND WILL EXTEND FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER COMES FIRST).GM WILL PROVIDE FREE REPAIR OF THE FUEL TANK. IT IS SENDING LETTERS TO OWNERS BEGINNING IN JUNE OF 2007.THIS ACTION SUPERSEDES GM'S PREVIOUS 7 YEAR/70,000 MILE SPECIAL POLICY FOR MY 2002 TRAILBLAZER EXT AND ENVOY XL VEHICLES.THE CONDITION IS MOST OFTEN REPORTED AS ILLUMINATION OF THE SERVICE ENGINE SOON (SES) LIGHT.THE VEHICLE'S DIAGNOSTIC SYSTEM DETECTS THE PRESENCE OF A FUEL SYSTEM PRESSURE LEAK AND ILLUMINATES THE SES LIGHT.OTHER OWNERS REPORT SMELLING GASOLINE FUMES. THE ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
IN JUNE 2007, GM WILL EXPAND ITS SPECIAL POLICY TO ADDRESS FUEL TANK INLET CHECK VALVE (ICV) FRACTURES ON CERTAIN MODEL YEAR (MY) TRAILBLAZER EXT AND GMC ENVOY XL VEHICLES.THE EXPANDED POLICY COVERS MY 2002-2004 TRAILBLAZER EXT, GMC ENVOY XL, AND GMC ENVOY XUV VEHICLES AND WILL EXTEND FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER COMES FIRST).GM WILL PROVIDE FREE REPAIR OF THE FUEL TANK. IT IS SENDING LETTERS TO OWNERS BEGINNING IN JUNE OF 2007.THIS ACTION SUPERSEDES GM'S PREVIOUS 7 YEAR/70,000 MILE SPECIAL POLICY FOR MY 2002 TRAILBLAZER EXT AND ENVOY XL VEHICLES.THE CONDITION IS MOST OFTEN REPORTED AS ILLUMINATION OF THE SERVICE ENGINE SOON (SES) LIGHT.THE VEHICLE'S DIAGNOSTIC SYSTEM DETECTS THE PRESENCE OF A FUEL SYSTEM PRESSURE LEAK AND ILLUMINATES THE SES LIGHT.OTHER OWNERS REPORT SMELLING GASOLINE FUMES. THE ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Other:delivery:hoses, Lines/piping, And Fittings
IN JUNE 2007, GM WILL EXPAND ITS SPECIAL POLICY TO ADDRESS FUEL TANK INLET CHECK VALVE (ICV) FRACTURES ON CERTAIN MODEL YEAR (MY) TRAILBLAZER EXT AND GMC ENVOY XL VEHICLES.THE EXPANDED POLICY COVERS MY 2002-2004 TRAILBLAZER EXT, GMC ENVOY XL, AND GMC ENVOY XUV VEHICLES AND WILL EXTEND FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER COMES FIRST).GM WILL PROVIDE FREE REPAIR OF THE FUEL TANK. IT IS SENDING LETTERS TO OWNERS BEGINNING IN JUNE OF 2007.THIS ACTION SUPERSEDES GM'S PREVIOUS 7 YEAR/70,000 MILE SPECIAL POLICY FOR MY 2002 TRAILBLAZER EXT AND ENVOY XL VEHICLES.THE CONDITION IS MOST OFTEN REPORTED AS ILLUMINATION OF THE SERVICE ENGINE SOON (SES) LIGHT.THE VEHICLE'S DIAGNOSTIC SYSTEM DETECTS THE PRESENCE OF A FUEL SYSTEM PRESSURE LEAK AND ILLUMINATES THE SES LIGHT.OTHER OWNERS REPORT SMELLING GASOLINE FUMES. THE ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE07013 · Fuel Pump Module Leaks Gasoline
Opened Mar 12, 2007 · Closed Jul 10, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE04001 · Fuel Spillage During Refueling
Opened Jan 5, 2004 · Closed May 7, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMPLAINTS, FIELD REPORTS AND WARRANTY IS LOW COMPARED TO OTHER VEHICLES THAT HAVE BEEN RECALLED FOR A SPITBACK ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (2)
Fuel System, Gasoline:storage
THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMPLAINTS, FIELD REPORTS AND WARRANTY IS LOW COMPARED TO OTHER VEHICLES THAT HAVE BEEN RECALLED FOR A SPITBACK ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMPLAINTS, FIELD REPORTS AND WARRANTY IS LOW COMPARED TO OTHER VEHICLES THAT HAVE BEEN RECALLED FOR A SPITBACK ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
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