2022 GMC Canyon

Having problems removing the key from the ignition. We checked and there have been reported problems pertaining to the shifter assembly needing to be replaced. GM has not issued any recalls about this issue but they have put out bulletins regarding the problem. We are currently waiting to hear from the dealer on a quote as they told us there is no recall and we will be responsible. The vehicle doesn't even have 44,000 miles on it.

2022 GMC Canyon AT4 Crew Cab. After the vehicle is shifted into Park and the engine is shut off, the ignition key cannot be removed from the cylinder. The key is physically locked, the steering wheel will not lock, and the vehicle cannot be reliably secured. The only workaround is to restart the engine and cycle the shifter repeatedly until the interlock releases the key. Recurring. Safety implications: operator cannot reliably power the vehicle off in an emergency, cannot lock the steering column, and may be forced to leave an unattended vehicle in accessory mode — fire, electrical, and theft risk. The defect is documented in GM's own literature. GM Bulletin PI1429 and GM TSB 19-NA-206 address this exact symptom on the Canyon/Colorado platform. NHTSA-archived GM TSB MC-10113734 (March 2015), "Ignition Key Cannot Be Removed and/or Does Not Rotate to the 'Off' Position," names the 2015 GMC Canyon and Chevrolet Colorado. The 2022 Canyon uses the same shifter and ignition-interlock architecture. Documented cause: failure of the transmission control lever microswitch that signals "Park" to the interlock solenoid. Documented fix: replace the shifter assembly. Reported to an authorized GMC dealer while still under the New Vehicle Limited Warranty. Dealer recorded the concern verbatim — "key stays locked in ignition when shifting to Park" — and closed it "unable to duplicate," no repair, despite the open bulletins. A second GMC dealer later refused to inspect, with the service advisor stating on the service drive that there is no fix, that they see this on Canyons and Colorados all the time, and that he had seen another such vehicle the day before. No diagnostic, no repair order. GM's Technical Assistance Center has since taken the position that the bulletins above do not apply to this vehicle, which is inconsistent with the bulletins themselves. No crash, no injury, no fire. Reporting a manufacturer-documented ignition-interlock defect GM is refusing to repair.

I have been dealing with a sweet/Christmas-like smell in my car occasionally for the last several months. This is a health & safety concern for me involving ethylene glycol fumes in the cabin. These fumes could be linked to why I have experienced increased sinus headaches over the past several month. I took it into CarMax (where I purchased the vehicle) and they were able to diagnose the issue and state that my heater core needed to be replaced. However, since my vehicle was under 36,000 miles, it needed to go to the dealer. The dealer that has been working on the vehicle is Hendrick Hoover Chevrolet. I have taken the vehicle to the dealer twice already and they have not been able to diagnose it the same as CarMax nor recreate the smell. Both times I have picked up the vehicle, I smelled the same thing within 1 day of having the vehicle back. Today (1/22/26) I took the vehicle back to CarMax to have them take it to the dealer for the THIRD because I have not only smelled the same smell, I have 2 new issues that need to be addressed. They are not the reason for this complaint, however. But for documentation purposes, it involves servicing the safety restraint system and error codes P0018 and P0021. I do not have any records of the first time I took the vehicle to CarMax/Dealer in November of 2025, but I have attached the records from the latest visit where I dropped the vehicle off on 12/10/25 and picked it up on 1/14/26.

The ignition key intermittently will not extract. I'm seeing a number of complaints on-line regarding this. I have to often restart the truck back up or forward, turn the steering wheel hard left and right, then put in park to extract the key. I believe this is a danger as you would have to leave the key in the ignition of you cannot extract it. This happens multiple times a week.