NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
702 reports55,000 miles · Sep 18, 2020
Unknown Or Other
WHEN I PARK MY CAR, AND THE GEAR IS IN PARK, WHEN I TRY TO TURN THE CAR OFF, I RECEIVE CONTINUANCE NOTIFICATIONS STATING "SHIFT TO PARK" AND CAN NOT FULLY TURN THE VEHICLE OFF. THE ISSUE HAS BEEN CONTINUOUS AND AT TIMES CAN TAKE UP TO FIVE MINUTES BEFORE I CAN FULLY SHUT THE VEHICLE OFF. THE MOST RECENT EVENT WAS 9/17/2020. I HA…
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WHEN I PARK MY CAR, AND THE GEAR IS IN PARK, WHEN I TRY TO TURN THE CAR OFF, I RECEIVE CONTINUANCE NOTIFICATIONS STATING "SHIFT TO PARK" AND CAN NOT FULLY TURN THE VEHICLE OFF. THE ISSUE HAS BEEN CONTINUOUS AND AT TIMES CAN TAKE UP TO FIVE MINUTES BEFORE I CAN FULLY SHUT THE VEHICLE OFF. THE MOST RECENT EVENT WAS 9/17/2020. I HAVE SEVERAL VIDEOS OF THE ISSUE OCCURRING. THIS IS A KNOWN ISSUE WITH THE DEALERSHIP BUT THEY WILL NOT FIX IT ON THIS VEHICLE SINCE THERE IS NO RECALL AND IS OUT OF BUMPER-TO-BUMPER WARRANTY.
NHTSA ODI #11355719
35,000 miles · Sep 15, 2020
Unknown Or Other
I GET AN ERROR MESSAGE WHEN TRYING PARK MY CAR STATING "ACTION REQUIRED, SHIFT TO PARK". DISPLAY SHOWS CAR IN PARK AND SHIFTING CONSOLE IN PARK. SOMETIMES TAKES ME MULTIPLE TIMES SHIFTING AND RESHIFTING, AND DRIVING BACK AROUND TO GET THE CAR TO SHUT OFF. THIS MORNING TOOK 15 MINUTES OF TRYING TO GET THE CAR TO PARK AND SHUT OFF…
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I GET AN ERROR MESSAGE WHEN TRYING PARK MY CAR STATING "ACTION REQUIRED, SHIFT TO PARK". DISPLAY SHOWS CAR IN PARK AND SHIFTING CONSOLE IN PARK. SOMETIMES TAKES ME MULTIPLE TIMES SHIFTING AND RESHIFTING, AND DRIVING BACK AROUND TO GET THE CAR TO SHUT OFF. THIS MORNING TOOK 15 MINUTES OF TRYING TO GET THE CAR TO PARK AND SHUT OFF.
NHTSA ODI #11355081
95,000 miles · Sep 14, 2020
Unknown Or Other
I'M HAVING ISSUES OF GETTING AN ERROR MESSAGE ON MY DASHBOARD OF 'SHIFT TO PARK' WHEN THE SUV IS ALREADY IN PARK. I'VE HAD THIS RANDOMLY OVER THE PAST FEW WEEKS, BUT FIGURED I'D JUST MENTION IT TO THE DEALER AT THE NEXT APPT. GENERALLY, I RESTART IT, MOVE THE GEAR SHIFTER, AND THEN IT GOES INTO PARK. SATURDAY, THE GEAR SHIFTER …
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I'M HAVING ISSUES OF GETTING AN ERROR MESSAGE ON MY DASHBOARD OF 'SHIFT TO PARK' WHEN THE SUV IS ALREADY IN PARK. I'VE HAD THIS RANDOMLY OVER THE PAST FEW WEEKS, BUT FIGURED I'D JUST MENTION IT TO THE DEALER AT THE NEXT APPT. GENERALLY, I RESTART IT, MOVE THE GEAR SHIFTER, AND THEN IT GOES INTO PARK. SATURDAY, THE GEAR SHIFTER SHOWED I WAS IN PARK, THE ERROR MESSAGE CAME ON, AND I STARTED ROLLING BACKWARDS! I WAS THANKFUL NO ONE GOT HURT, BUT I'M CONCERNED THAT ONE OF MY KIDS COULD HAVE BEEN BEHIND ME AND THIS HAPPEN. I PUT ON THE BREAK, HAD TO TURN OFF THE CAR, AND THEN RESTART IT, MOVE THE SHIFTER BEFORE IT WOULD RECOGNIZE BEING IN PARK.
NHTSA ODI #11355004
56,000 miles · Sep 14, 2020
Electrical System
1 MONTH AGO RECEIVED "SHIFT TO PARK" NOTICES THAT WOULD NOT ALLOW THE VEHICLE TO BE POWERED OFF. WOULD RESTART ENGINE, MOVE SHIFTING LEVER MULTIPLE TIMES, AND EVENTUALLY WOULD ALLOW VEHICLE TO BE POWERED OFF (ELECTRICALLY). TOOK TO DEALERSHIP AND THEY REPLACED THE SHIFTING LEVER, REPORTING THE ISSUE WAS FIXED. TWO DAYS AGO, W…
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1 MONTH AGO RECEIVED "SHIFT TO PARK" NOTICES THAT WOULD NOT ALLOW THE VEHICLE TO BE POWERED OFF. WOULD RESTART ENGINE, MOVE SHIFTING LEVER MULTIPLE TIMES, AND EVENTUALLY WOULD ALLOW VEHICLE TO BE POWERED OFF (ELECTRICALLY). TOOK TO DEALERSHIP AND THEY REPLACED THE SHIFTING LEVER, REPORTING THE ISSUE WAS FIXED. TWO DAYS AGO, WHEN PARKING, THE ENGINE SHUT OFF, BUT AGAIN RECEIVED THE SHIFT TO PARK NOTICE, WITH ELECTRICAL SYSTEM STILL ON. THIS TIME, TOOK MY FOOT OFF THE BRAKE AND THE CAR STARTED ROLLING BACKWARDS. COULD NOT RESTART ENGINE, AND SHIFTING LEVER WAS STUCK IN PLACE. HAD TO SET THE PARKING BREAK AND WAIT FOR A TOW TRUCK. ELECTRICAL SYSTEM REMAINED ON THE ENTIRE TIME. FORTUNATELY THIS OCCURRED IN MY DRIVEWAY AND NOT SOMEWHERE WHERE I WOULD HAVE BEE STRANDED.
NHTSA ODI #11354876
49,000 miles · Sep 12, 2020
Electrical SystemElectronic Stability Control (esc)Steering
'STEERING ASSIST REDUCED DRIVE WITH CARE' WARNING LIGHT SHOWS UP AT LEAST ONCE A MONTH. THE AIR CONDITIONER AND TEMPERATURE GAUGE DO NOT WORK WHEN THIS IS ON. WE HAD IT CHECKED AND THERE WAS ZERO FREON IN IT. HAD THAT REFILLED TOTALING OVER $400 BECAUSE IT'S A SPECIAL KIND THAT TAKES THE 1234 HOOK UP. STEERING ASSIST REDUCED DRI…
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'STEERING ASSIST REDUCED DRIVE WITH CARE' WARNING LIGHT SHOWS UP AT LEAST ONCE A MONTH. THE AIR CONDITIONER AND TEMPERATURE GAUGE DO NOT WORK WHEN THIS IS ON. WE HAD IT CHECKED AND THERE WAS ZERO FREON IN IT. HAD THAT REFILLED TOTALING OVER $400 BECAUSE IT'S A SPECIAL KIND THAT TAKES THE 1234 HOOK UP. STEERING ASSIST REDUCED DRIVE WITH CARE WARNING LIGHT CAME ON AGAIN LIKE IT DOES EVERY MONTH. HUSBAND POPPED THE HOOD TO TAKE A LOOK AND IT APPEARS FREON HAS SPEWED WHILE STEERING ASSIST LIGHT IS ON, EXPLAINING WHY IT WAS EMPTY WHEN WE TOOK IT TO BE CHECKED. THE CHECK ENGINE LIGHT IS ALSO ON NOW TOO. WHEN POWERING VEHICLE OFF, A MESSAGE ON THE SCREEN SAYS 'CLIMATE CONTROL NOT AVAILABLE WHEN VEHICLE IS POWERED OFF'. ADDITIONALLY WE GET A 'SHIFT TO PARK' MESSAGE WHEN WE POWER OFF THE VEHICLE. READY TO SEEK LEGAL ACTION
NHTSA ODI #11354560
28,000 miles · Sep 10, 2020
Unknown Or Other
I BOUGHT MY 2017 GMC ACADIA ON AUGUST 3, 2020. WHEN I GOT HOME I PUT MY VEHICLE IN PARK AND ON THE SCREEN IT SAID "SHIFT TO PARK." I HAD PARKED ON A HILL AND I THOUGHT MAYBE THAT'S WHAT HAD CAUSED IT. SO FOR THE NEXT COUPLE WEEKS IT HAS DONE THE SAME THING MULTIPLE TIMES. I AM USUALLY PARKED AND SHIFTING IT INTO PARK. I HAVE BEE…
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I BOUGHT MY 2017 GMC ACADIA ON AUGUST 3, 2020. WHEN I GOT HOME I PUT MY VEHICLE IN PARK AND ON THE SCREEN IT SAID "SHIFT TO PARK." I HAD PARKED ON A HILL AND I THOUGHT MAYBE THAT'S WHAT HAD CAUSED IT. SO FOR THE NEXT COUPLE WEEKS IT HAS DONE THE SAME THING MULTIPLE TIMES. I AM USUALLY PARKED AND SHIFTING IT INTO PARK. I HAVE BEEN LATE TO WORK BECAUSE I AM CONSTANTLY FIGHTING WITH THE SHIFTER SO MY CAR WILL SHUT OFF. I HAVE GOOGLED IT AND THERE A TON OF REVIEWS SAYING THAT THEY ARE HAVING THE SAME PROBLEM AS ME. I AM VERY DISAPPOINTED THAT NOTHING IS BEING DONE ABOUT THIS. I PAID A LOT OF MONEY FOR MY VEHICLE AND I'M MAKING A PAYMENT ON IT AS WELL. I HAVE TO SMALL CHILDREN AND IT'S A SAFETY HAZARD BECAUSE SOME HAS MADE COMMENTS THAT THEIR VEHICLE ROLLS BACKWARDS. SOMETHING NEEDS TO BE FIXED. SOME HAVE HAD IT FIXED AND TWO MONTHS LATER IT HAPPENS AGAIN. I HAVE CALLED THE GMC DEALERSHIP NEAR ME, CORPORATE, AND THE DEALERSHIP I BOUGHT IT FROM AND THEY ARE ALL LOOKING INTO THE PROBLEM. WE, AS IN THE PEOPLE THAT BOUGHT THE VEHICLE, SHOULDN'T HAVE TO PAY FOR A MISTAKE THE GMC CLEARLY KNOWS ABOUT.
NHTSA ODI #11354265
25,000 miles · Sep 4, 2020
Latches/locks/linkagesPower Train
TL* THE CONTACT OWNS A 2017 GMC ARCADIA. THE CONTACT STATED WHILE STOPPED WITH THE VEHICLE IN PARK, THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WITH AN ABNORMAL CHIME HEARD. ADDITIONALLY, THE DOORS FAILED TO LOCK SECURELY. THE CONTACT CALLED SHELTON BUICK GMC INC (855 S. ROCHESTER RD, ROCHESTER HILLS, MI 48307, (…
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TL* THE CONTACT OWNS A 2017 GMC ARCADIA. THE CONTACT STATED WHILE STOPPED WITH THE VEHICLE IN PARK, THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WITH AN ABNORMAL CHIME HEARD. ADDITIONALLY, THE DOORS FAILED TO LOCK SECURELY. THE CONTACT CALLED SHELTON BUICK GMC INC (855 S. ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 266-2156) AND WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 25,000. *BF *AS
NHTSA ODI #11353147
11,400 miles · Aug 31, 2020
Unknown Or Other
THE HORN ON MY 2017 GMC ACADIA IS VERY HARD TO PUSH. IT TAKES BOTH HANDS. AND IS STILL VERY HARD TO PUSH. IF I HAD TO ACTIVATE MY HORN TO AVOID AN ACCIDENT, I WOULD NOT BE ABLE TO IN TIME. AND I HAVE TO TAKE BOTH OF MY HAND OF THE STEERING WHEEL TO PUSH IT. THIS IS A VERY BAD DESIGN AND SHOULD BE CORRECTED.
NHTSA ODI #11352338
42,000 miles · Aug 31, 2020
Unknown Or Other
THE VEHICLE DISPLAYS "SHIFT TO PARK" WHEN TURNING OFF VEHICLE EVEN THOUGH THE TRANSMISSION IS ALREADY IN PARK. WE HAVE TRIED MANY TIMES TO RESTART THE VEHCIE AND SHIFT THE VEHICLE. AS DESIGNED, THE KEYS MUST STAY WITH THE VEHICLE, SO THE OCCUPANT EITHER HAS TO LEAVE THE KEYS UNSECURED OR STAY WITH THE VEHICLE. I'VE HAD TO UNH…
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THE VEHICLE DISPLAYS "SHIFT TO PARK" WHEN TURNING OFF VEHICLE EVEN THOUGH THE TRANSMISSION IS ALREADY IN PARK. WE HAVE TRIED MANY TIMES TO RESTART THE VEHCIE AND SHIFT THE VEHICLE. AS DESIGNED, THE KEYS MUST STAY WITH THE VEHICLE, SO THE OCCUPANT EITHER HAS TO LEAVE THE KEYS UNSECURED OR STAY WITH THE VEHICLE. I'VE HAD TO UNHOOK THE BATTERY BECAUSE THE ELECTRONICS WILL NOT SHUT OFF WHEN IN THIS STATE. WE HAVE HAD INSTANCES WHERE SOMEONE HAS TO STAY WITH THE VEHICLE FOR PERIODS OF TIME. AN ONLINE SEARCH SHOWS MANY COMPLAINTS ABOUT THIS ISSUE AND NO DEFINITIVE FIX.
NHTSA ODI #11352255
36,400 miles · Aug 26, 2020
Power TrainUnknown Or Other
I WILL SHIFT MY CAR TO PARK AND THEN I GO TO SHUT OFF THE CAR AND I GET A MESSAGE THAT POPS UP SAYING "SHIFT TO PARK" I CAN NOT LOCK MY CAR AND WONT SHUT OFF FILLY UNTIL I CAN GET IT TO SHIFT INTO PARK FULLY . VEHICLE WAS STATIONARY WHEN I SHIFTED TO PARK IT HAD HAPPENED ABOUT 10 TO 25 TIMES IN THE LAST MONTH
NHTSA ODI #11351465
Official recalls
4May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
May 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Aug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence & remedy
Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Nov 4, 2016
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Consequence & remedy
Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗