IllustrationCAR WILL NOT RECOGNIZE THAT THE CAR IS IN PARK AND WILL NOT SHUT OFF.
2017 GMC Acadia
Owner reports · Recalls · Investigations
More warning signs than most Acadia years
Owner complaints for the 2017 GMC Acadia are substantially higher than the model-year median of 256.
About this comparison →How this year compares
Owner complaints by model year
Compare all Acadia years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1350–25K
15725–50K
5550–75K
1875–100K
10100–150K
5150K+
380 reports with mileage · 322 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 235 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 193 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports2 fire reports9 injury reports
What owners actually said
702 reportsTHE VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. SPORADICALLY VEHICLE WILL NOT GO INTO PARK AND THUS CAN'T LEAVE VEHICLE. SAFETY CONCERN! I UNDERSTAND THIS IS A KNOWN ISSUE.
THE VEHICLE, WHEN PARKED, SHOWS A WARNING THAT STATES"ACTION REQUIRED:SHIFT TO PARK" AND THE VEHICLE WILL NOT TURN OFF. THIS HAS LED TO THE VEHICLE DYING IN PARKING LOTS, AT HOME, ONCE WHEN ON VACATION. THE SHIFT LEVER IS IN PARK, THE DASHBOARD SHOWS THAT IT IS IN PARK, AND WHEN THE ENGINE OFF BUTTON IS PRESSED THE VEHICLE WILL …
Read full complaint
THE VEHICLE, WHEN PARKED, SHOWS A WARNING THAT STATES"ACTION REQUIRED:SHIFT TO PARK" AND THE VEHICLE WILL NOT TURN OFF. THIS HAS LED TO THE VEHICLE DYING IN PARKING LOTS, AT HOME, ONCE WHEN ON VACATION. THE SHIFT LEVER IS IN PARK, THE DASHBOARD SHOWS THAT IT IS IN PARK, AND WHEN THE ENGINE OFF BUTTON IS PRESSED THE VEHICLE WILL NOT TURN OFF AND ASKS THE DRIVER TO SHIFT THE CAR TO PARK, WHERE IT ALREADY IS. THIS HAS BEEN A HAZARD TO OUR FAMILY AND OUR FAMILIES HEALTH AS THE VEHICLE WILL THEN DIE EVENTUALLY BECAUSE THE BATTERY RUNS OUT. IT IS APPARENT THAT THERE IS A SEVERE MALFUNCTION IN THE ELECTRICAL/GEARBOX/COMPUTER SYSTEM NOT RECOGNIZING WHERE THE SHIFTER IS AT THE MOMENT. I WOULD LIKE TO ADD A PHOTO BUT IF I WERE TO TURN THE CAR ON TO TAKE THE PHOTO THE CAR LIKELY WILL NOT TURN OFF, AND THEN DIE ONCE AGAIN. THIS HAS BEEN ONGOING FOR APPROXIMATELY A MONTH TO 6 WEEKS. I WILL PUT THE DATE BELOW AS APPROXIMATELY JULY 4TH 2020.
BOTH REAR TIRES, MICHELIN TOTAL PERFORMANCE WITH 29,322 MILES ON THEM ARE LOSING CHUNKS OF RUBBER FROM THE TREAD. THE TREADS ARE NOT DOWN TO THE WEAR LINES. THIS IS A SAFETY ISSUE AND BECAUSE I AM THE SECOND OWNER OF THE VEHICLE, THE DEALERSHIP WILL NOT HELP ME. THIS WAS FIRST NOTED WHEN THE CAR WAS SITTING IN THE DRIVEWAY.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED WHILE THE VEHICLE IN PARK, THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL CAUSING THE VEHICLE TO NOT BE ABLE TO TURN OFF. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO LOCAL DEALER (LOU FUSZ BUICK GMC LOCATED AT 10950 PAGE AVE, ST. LOUI…
Read full complaint
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED WHILE THE VEHICLE IN PARK, THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL CAUSING THE VEHICLE TO NOT BE ABLE TO TURN OFF. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO LOCAL DEALER (LOU FUSZ BUICK GMC LOCATED AT 10950 PAGE AVE, ST. LOUIS, MO 63132) WHERE IT WAS DIAGNOSED THAT THE SHIFT GEAR AND WIRES NEEDED TO BE REPLACED.THE VEHICLE WAS IN PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A CASE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 10,950.
WITH VEHICLE PARKED I GET A MESSAGE OF SHIFT IN PARK AND VEHICLE DOESN'T FULLY TURN OFF. IT IS KNOWN AS AN ISSUE FOR GM VEHICLES - BULLETIN ISSUED.
WHENEVER I SHIFT THE VEHICLE TO PARK AND TURN OFF THE ENGINE, A MESSAGE IS DISPLAYED THAT SAYS 'ACTION REQUIRED SHIFT TO PARK.' IT DOES NOT RECOGNIZE THAT THE VEHICLE IS IN PARK AND THEREFORE WILL NOT LET ME LEAVE THE VEHICLE. SOMETIMES I HAVE TO TURN THE VEHICLE ON AND OFF SEVERAL TIMES AND SHIFT BACK-AND-FORTH FROM DR. TO PAR…
Read full complaint
WHENEVER I SHIFT THE VEHICLE TO PARK AND TURN OFF THE ENGINE, A MESSAGE IS DISPLAYED THAT SAYS 'ACTION REQUIRED SHIFT TO PARK.' IT DOES NOT RECOGNIZE THAT THE VEHICLE IS IN PARK AND THEREFORE WILL NOT LET ME LEAVE THE VEHICLE. SOMETIMES I HAVE TO TURN THE VEHICLE ON AND OFF SEVERAL TIMES AND SHIFT BACK-AND-FORTH FROM DR. TO PARK SEVERAL TIMES BEFORE I CAN GET OUT OF THE CAR. I HAVE TAKEN IT TO THE DEALER TWICE NOW. THE FIRST TIME THE FIX DIDN'T WORK AND THE SECOND TIME WAS JUST YESTERDAY SO TIME WILL TELL.
ALTHOUGH IN PARK, THE DASH ALERTS THE FOLLOWING MESSAGE : 'SHIFT TO PARK' THIS ALERT DOES NOT ALLOW THE VEHICLE TO BE SHUT OFF FULLY AS THE RADIO STILL PLAYS, LIGHTS REMAIN IN AND THE DASH REMAINS LIT. HAVE TRIED TO RESTART AND SHIFT INTO DIFFERENT GEARS THEN RETURN TO PARK AS WELL AS ENGAGE THE EMERGENCY BREAK. NOTHING WORKS TO…
Read full complaint
ALTHOUGH IN PARK, THE DASH ALERTS THE FOLLOWING MESSAGE : 'SHIFT TO PARK' THIS ALERT DOES NOT ALLOW THE VEHICLE TO BE SHUT OFF FULLY AS THE RADIO STILL PLAYS, LIGHTS REMAIN IN AND THE DASH REMAINS LIT. HAVE TRIED TO RESTART AND SHIFT INTO DIFFERENT GEARS THEN RETURN TO PARK AS WELL AS ENGAGE THE EMERGENCY BREAK. NOTHING WORKS TO FIX THIS.
STARTING VEHICLE AFTER 10 HOURS OF VEHICLE NOT RUNNING, THE VEHICLE CRANKS/HAS A DELAYED START FOR APPROXIMATELY 4 TO 8 SECONDS. BATTERY, ALTERNATOR AND START WAS CHECK AND ALL WAS IN WORKING ORDER. I WAS TOLD THE ISSUE MAY BE A DEFECTIVE FUEL PUMP, DUE TO THE ENGINE LOSING FUEL PRESSURE AFTER NOT RUNNING FOR AN EXTENDED PERIOD …
Read full complaint
STARTING VEHICLE AFTER 10 HOURS OF VEHICLE NOT RUNNING, THE VEHICLE CRANKS/HAS A DELAYED START FOR APPROXIMATELY 4 TO 8 SECONDS. BATTERY, ALTERNATOR AND START WAS CHECK AND ALL WAS IN WORKING ORDER. I WAS TOLD THE ISSUE MAY BE A DEFECTIVE FUEL PUMP, DUE TO THE ENGINE LOSING FUEL PRESSURE AFTER NOT RUNNING FOR AN EXTENDED PERIOD OF TIME.
VEHICLE WILL NOT TURN OFF. INSTRUCTED TO SHIFT TO PARK BUT VEHICLE IS IN PARK.
Official recalls
423V334000 · Air Bags:frontal:driver Side:inflator Module
May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
18V358000 · Fuel System, Gasoline:delivery:fuel Pump
May 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
17V516000 · Power Train:driveline:driveshaft
Aug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence & remedy
Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
16V802000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Nov 4, 2016
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Consequence & remedy
Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.