2017 Genesis G80

My 2017 Genesis G80 3.8L, VIN [XXX], has approximately 43,840 miles and intermittently slips or shifts improperly between approximately third and fifth gears while driving and causes harsh jolts forward. Jenkins Genesis confirmed the condition, stated that the transmission was slipping from the 3–5 clutch area, and recommended complete transmission replacement. The malfunction is unpredictable and creates a risk of sudden loss or interruption of propulsion while merging, crossing an intersection, changing lanes or driving at highway speed. A driver may press the accelerator but not receive the expected forward power. A [XXX] infant is regularly transported in the vehicle. The vehicle also has a faulty right-front ABS wheel-speed sensor, a passenger seat-belt safety-system communication fault, and intermittent electrical or sensor warnings. Genesis TSB 21-AT-010HG-1 applies specifically to the 2017 G80 and addresses shift flare or harsh shifting during the 2–3, 3–4 and 4–5 shifts. It requires transmission-solenoid, wiring-harness and fluid inspection procedures. TSB 19-AT-014HG also addresses harsh or delayed shifting in 2017–2018 G80 vehicles and provides electronic shift-data testing. The written repair estimate does not establish whether all applicable TSB diagnostic procedures were completed. The model also has electrical recall history, including NHTSA recalls 24V-107 and 21V-161. I am not claiming the recalls caused the transmission failure, but the concurrent transmission, ABS, seat-belt and electrical faults warrant investigation. I request that NHTSA examine similar G80 complaints involving slipping, shift flare, delayed shifting and loss of propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHEN YOU PRESS ON THE GAS ACCELERATOR- THE CAR ONLY MOVES AT A FEW MILES PER HOUR. THIS IS INTERMITTENT BUT MAKES THE CAR UNDRIVEABLE AND VERY DANGEROUS TO DRIVE IN TRAFFIC. THE THROTTLE BODY WAS REPLACED BUT NOW GENEIS SAYS IT IS ANOTHER ELECTRICAL ISSUE AND THE CAR NEEDS A NEW HARNESS- BUT GENSIS NO LONGER MAKES THIS PART (THE HARNESS) SO GENESIS EVEN UNDER MY WARRANTY CANNOT FIX THE CAR GENESIS SAYS IT IS A HARNESS ISSUE AND THEY DON'T HAVE AND CANNOT GET THE PART- HENCE THEY CANNOT FIX THE CAR

The contact owns a 2017 Genesis G80. The contact stated that while the vehicle was parked for a while, the contact attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to a dealer and the contact was informed that the starter had failed. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); which stated that the starter relay kit needed to be replaced. The dealer diagnosed the vehicle and determined that the starter assembly had failed. The dealer was in contact with the manufacturer and confirmed that the manufacturer had denied assisting with the starter assembly repair. The vehicle had not been repaired. The manufacturer had been made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I want to file a complaint regarding the recall issued for my car. I am concerned that Genesis has not issued a resolution at all and suggests parking the car. If it's unsafe and could ignite itself on fire, a remedy should be issued immediately. Offer us a different model and year or fix the issue. This is people's lives at stake.

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.