WHILE CONSUMER'S WIFE WAS DRIVING SHE LOST CONTROL OF VEHICLE. CONSUMER CONTACTED DEALER AND MANUFACTURER, A REPRESENTATIVE WAS SENT OUT TO EVALUATE THE VEHICLE AND NOTICED THE TIE ROD END FELL APART. *AK A DESCRIPTION OF MORE PROBLEMS ARE AS FOLLOWED: THE RACK AND PINION FAILED, THERE WERE REPEATED FRONT END PROBLEMS (YO…
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WHILE CONSUMER'S WIFE WAS DRIVING SHE LOST CONTROL OF VEHICLE. CONSUMER CONTACTED DEALER AND MANUFACTURER, A REPRESENTATIVE WAS SENT OUT TO EVALUATE THE VEHICLE AND NOTICED THE TIE ROD END FELL APART. *AK A DESCRIPTION OF MORE PROBLEMS ARE AS FOLLOWED: THE RACK AND PINION FAILED, THERE WERE REPEATED FRONT END PROBLEMS (YOKE SHAFT/YOKE BOLTS HAD BROKEN), THE ALIGNMENT HAD TO BE ADJUSTED, AND THE TIRES WERE WEARING DUE TO A BROKEN NUT IN THE FRONT END/CAMBER. *JB *SCC
VEHICLE DESCRIPTION: 2-AND 4-PASSENGER UTILITY (SHORT AND LONG) VEHICLES. FAILURE OF THE BALL BEARING ASSEMBLIES CAN OCCUR. WHEN THE FAILURE OCCURS, THE PINION SHAFT IS UNRESTRAINED AND IS FREE TO EXTRICATE ITSELF FROM THE BEARING HOUSING.
Consequence & remedy
Consequence: THE DRIVER OF THE VEHICLE COULD LOSE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE ALL TAB-OVER STYLE ROLTOM BEARINGS. OWNER NOTIFICATION BEGAN JANUARY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GEM AT 701-232-2500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2000 Gem E-825 Problems, Complaints & Recalls | Skip That Year