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2014 Freightliner Business Class M2

Owner reports · Recalls · Investigations

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

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When problems were reported

Mileage at the reported incident

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NHTSA owner reports · September 18, 2026 snapshot.

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What owners actually said

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Official recalls

10

21V067000 · Power Train:automatic Transmission:cooling Unit And Lines

Feb 11, 2021

Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

Consequence & remedy

Consequence: If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.

20V214000 · Exterior Lighting

Apr 14, 2020

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

18V503000 · Steering:linkages:tie Rod Assembly

Jul 31, 2018

Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

Consequence & remedy

Consequence: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.

16V634000 · Power Train:axle Hubs

Aug 31, 2016

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

Consequence & remedy

Consequence: If a wheel separates from the axle, there would be an increased risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

16V206000 · Service Brakes, Air:disc:caliper

Apr 12, 2016

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

Consequence & remedy

Consequence: Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

15V616000 · Trailer Hitches:fifth Wheel Assembly

Oct 1, 2015

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

Consequence & remedy

Consequence: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

Remedy: DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.

15V586000 · Service Brakes, Air:disc:caliper; Suspension:rear

Sep 22, 2015

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2016 Freightliner Business Class M2, 108SD, and 114SD trucks manufactured April 30, 2013, to September 14, 2015. Due to incorrect positioning, the rear disk brake calipers may contact the spring suspension reducing rear brake performance.

Consequence & remedy

Consequence: A reduction in braking performance can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, free of charge. The recall began on November 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-688.

Additional source detail variants (2)

Service Brakes, Air:disc:caliper

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2016 Freightliner Business Class M2, 108SD, and 114SD trucks manufactured April 30, 2013, to September 14, 2015. Due to incorrect positioning, the rear disk brake calipers may contact the spring suspension reducing rear brake performance.

Consequence: A reduction in braking performance can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, free of charge. The recall began on November 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-688.

Suspension:rear

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2016 Freightliner Business Class M2, 108SD, and 114SD trucks manufactured April 30, 2013, to September 14, 2015. Due to incorrect positioning, the rear disk brake calipers may contact the spring suspension reducing rear brake performance.

Consequence: A reduction in braking performance can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, free of charge. The recall began on November 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-688.

13V634000 · Power Train:automatic Transmission

Dec 16, 2013

Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

Consequence & remedy

Consequence: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.

Remedy: DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.

13V604000 · Seat Belts

Nov 29, 2013

Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, M2 Business Class, and Western Star 4700, 4900, and 6900 vehicles manufactured August 5, 2013, through November 15, 2013; and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Consequence & remedy

Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall is expected to begin by January 26, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-654.

13V496000 · Electrical System:software

Oct 17, 2013

Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner Business Class M2 emergency vehicles manufactured January 29, 2013, through July 12, 2013. The software that shuts down the engine in the event of a vehicle problem may not have been disabled on certain vehicles intended for emergency use.

Consequence & remedy

Consequence: During certain emergency operations, engine shutdown could hamper rescue operations, increasing the risk of injury.

Remedy: DTNA will notify owners and dealers will update the engine software, free of charge. The recall began on December 2, 2013. Owners may contact DTNA at 1-503-745-5219. DTNA's recall number is FL-648, 13R-1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA16001 · Cng Fuel System Integrity

Opened Feb 3, 2016 · Closed Sep 10, 2021

Status: closed (inferred from source dates) · Fuel System, Other; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly; Fuel System, Other:storage:tank Assembly:mounting

The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent with certain other manufacturers of CNG vehicles and related items of motor vehicle equipment, and in accordance with standards in effect at the time of manufacture. Since the subject incident, new and revised industry standards have advanced CNG fuel system and fuel container integrity and safety. In 2019, NHTSA noted an extremely low failure rate of CNG fuel containers, in a notice of proposed rulemaking (NPRM) to amend the visual inspection labeling requirement in FMVSS 304. NHTSA also entered a strategic partnership project (SPP) with the National Renewable Energy Laboratory (NREL) to assess fuel system and fuel container integrity requirements in an effort to update FMVSS Nos. 303 and 304. In NREL's report, they provided several considerations that reflect minimum safety standards, as well as industry best practices, to harmonize applicable light-, medium-, and heavy-duty natural gas and propane fuel vehicle codes and standards.Given these activities and the low rate of CNG fuel container ruptures in general, and the lack of other incidents among the subject vehicle population, indicating a lack of a safety defect trend, NHTSA is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Please see the Engineering Analysis closing report for more information.

Additional source detail variants (4)

Fuel System, Other

The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent with certain other manufacturers of CNG vehicles and related items of motor vehicle equipment, and in accordance with standards in effect at the time of manufacture. Since the subject incident, new and revised industry standards have advanced CNG fuel system and fuel container integrity and safety. In 2019, NHTSA noted an extremely low failure rate of CNG fuel containers, in a notice of proposed rulemaking (NPRM) to amend the visual inspection labeling requirement in FMVSS 304. NHTSA also entered a strategic partnership project (SPP) with the National Renewable Energy Laboratory (NREL) to assess fuel system and fuel container integrity requirements in an effort to update FMVSS Nos. 303 and 304. In NREL's report, they provided several considerations that reflect minimum safety standards, as well as industry best practices, to harmonize applicable light-, medium-, and heavy-duty natural gas and propane fuel vehicle codes and standards.Given these activities and the low rate of CNG fuel container ruptures in general, and the lack of other incidents among the subject vehicle population, indicating a lack of a safety defect trend, NHTSA is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Please see the Engineering Analysis closing report for more information.

Fuel System, Other:storage

The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent with certain other manufacturers of CNG vehicles and related items of motor vehicle equipment, and in accordance with standards in effect at the time of manufacture. Since the subject incident, new and revised industry standards have advanced CNG fuel system and fuel container integrity and safety. In 2019, NHTSA noted an extremely low failure rate of CNG fuel containers, in a notice of proposed rulemaking (NPRM) to amend the visual inspection labeling requirement in FMVSS 304. NHTSA also entered a strategic partnership project (SPP) with the National Renewable Energy Laboratory (NREL) to assess fuel system and fuel container integrity requirements in an effort to update FMVSS Nos. 303 and 304. In NREL's report, they provided several considerations that reflect minimum safety standards, as well as industry best practices, to harmonize applicable light-, medium-, and heavy-duty natural gas and propane fuel vehicle codes and standards.Given these activities and the low rate of CNG fuel container ruptures in general, and the lack of other incidents among the subject vehicle population, indicating a lack of a safety defect trend, NHTSA is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Please see the Engineering Analysis closing report for more information.

Fuel System, Other:storage:tank Assembly

The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent with certain other manufacturers of CNG vehicles and related items of motor vehicle equipment, and in accordance with standards in effect at the time of manufacture. Since the subject incident, new and revised industry standards have advanced CNG fuel system and fuel container integrity and safety. In 2019, NHTSA noted an extremely low failure rate of CNG fuel containers, in a notice of proposed rulemaking (NPRM) to amend the visual inspection labeling requirement in FMVSS 304. NHTSA also entered a strategic partnership project (SPP) with the National Renewable Energy Laboratory (NREL) to assess fuel system and fuel container integrity requirements in an effort to update FMVSS Nos. 303 and 304. In NREL's report, they provided several considerations that reflect minimum safety standards, as well as industry best practices, to harmonize applicable light-, medium-, and heavy-duty natural gas and propane fuel vehicle codes and standards.Given these activities and the low rate of CNG fuel container ruptures in general, and the lack of other incidents among the subject vehicle population, indicating a lack of a safety defect trend, NHTSA is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Please see the Engineering Analysis closing report for more information.

Fuel System, Other:storage:tank Assembly:mounting

The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent with certain other manufacturers of CNG vehicles and related items of motor vehicle equipment, and in accordance with standards in effect at the time of manufacture. Since the subject incident, new and revised industry standards have advanced CNG fuel system and fuel container integrity and safety. In 2019, NHTSA noted an extremely low failure rate of CNG fuel containers, in a notice of proposed rulemaking (NPRM) to amend the visual inspection labeling requirement in FMVSS 304. NHTSA also entered a strategic partnership project (SPP) with the National Renewable Energy Laboratory (NREL) to assess fuel system and fuel container integrity requirements in an effort to update FMVSS Nos. 303 and 304. In NREL's report, they provided several considerations that reflect minimum safety standards, as well as industry best practices, to harmonize applicable light-, medium-, and heavy-duty natural gas and propane fuel vehicle codes and standards.Given these activities and the low rate of CNG fuel container ruptures in general, and the lack of other incidents among the subject vehicle population, indicating a lack of a safety defect trend, NHTSA is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Please see the Engineering Analysis closing report for more information.

PE14020 · Cng Fuel System Integrity

Opened Jul 7, 2014 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Fuel System, Other; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly; Fuel System, Other:storage:tank Assembly:mounting

On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment.A contractor working for the National Center for Statistics and Analysis (NCSA) Special Crash Investigations (SCI) Program conducted a field examination of the incident vehicle and the incident scene (SCI Case Number: IN14016). The Office of Defects Investigation (ODI) subsequently sent an information request letter to DTNA and received two responses dated January 23, 2015 and June 24, 2015, respectively.ODI continues to evaluate the CNG fuel system integrity on the subject vehicles and other medium- & heavy-duty CNG vehicles.ODI also continues to investigate CNG fuel system integrity related incidents as they arise. ODI has engaged industry on this subject at various meetings, seminars and conferences, and through involvement in committees hosted by industry and standards development organizations including the Natural Gas Vehicles for America (NGVAmerica) national trade association and the American National Standards Institute (ANSI)/ CSA Group.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA16-001) so that ODI may gather additional information about CNG fuel system integrity from additional vehicle manufacturers, fuel system integrators and component suppliers and continue to engage with stakeholders to better understand the industry state of the art and the hazard potential.

Additional source detail variants (4)

Fuel System, Other

On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment.A contractor working for the National Center for Statistics and Analysis (NCSA) Special Crash Investigations (SCI) Program conducted a field examination of the incident vehicle and the incident scene (SCI Case Number: IN14016). The Office of Defects Investigation (ODI) subsequently sent an information request letter to DTNA and received two responses dated January 23, 2015 and June 24, 2015, respectively.ODI continues to evaluate the CNG fuel system integrity on the subject vehicles and other medium- & heavy-duty CNG vehicles.ODI also continues to investigate CNG fuel system integrity related incidents as they arise. ODI has engaged industry on this subject at various meetings, seminars and conferences, and through involvement in committees hosted by industry and standards development organizations including the Natural Gas Vehicles for America (NGVAmerica) national trade association and the American National Standards Institute (ANSI)/ CSA Group.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA16-001) so that ODI may gather additional information about CNG fuel system integrity from additional vehicle manufacturers, fuel system integrators and component suppliers and continue to engage with stakeholders to better understand the industry state of the art and the hazard potential.

Fuel System, Other:storage

On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment.A contractor working for the National Center for Statistics and Analysis (NCSA) Special Crash Investigations (SCI) Program conducted a field examination of the incident vehicle and the incident scene (SCI Case Number: IN14016). The Office of Defects Investigation (ODI) subsequently sent an information request letter to DTNA and received two responses dated January 23, 2015 and June 24, 2015, respectively.ODI continues to evaluate the CNG fuel system integrity on the subject vehicles and other medium- & heavy-duty CNG vehicles.ODI also continues to investigate CNG fuel system integrity related incidents as they arise. ODI has engaged industry on this subject at various meetings, seminars and conferences, and through involvement in committees hosted by industry and standards development organizations including the Natural Gas Vehicles for America (NGVAmerica) national trade association and the American National Standards Institute (ANSI)/ CSA Group.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA16-001) so that ODI may gather additional information about CNG fuel system integrity from additional vehicle manufacturers, fuel system integrators and component suppliers and continue to engage with stakeholders to better understand the industry state of the art and the hazard potential.

Fuel System, Other:storage:tank Assembly

On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment.A contractor working for the National Center for Statistics and Analysis (NCSA) Special Crash Investigations (SCI) Program conducted a field examination of the incident vehicle and the incident scene (SCI Case Number: IN14016). The Office of Defects Investigation (ODI) subsequently sent an information request letter to DTNA and received two responses dated January 23, 2015 and June 24, 2015, respectively.ODI continues to evaluate the CNG fuel system integrity on the subject vehicles and other medium- & heavy-duty CNG vehicles.ODI also continues to investigate CNG fuel system integrity related incidents as they arise. ODI has engaged industry on this subject at various meetings, seminars and conferences, and through involvement in committees hosted by industry and standards development organizations including the Natural Gas Vehicles for America (NGVAmerica) national trade association and the American National Standards Institute (ANSI)/ CSA Group.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA16-001) so that ODI may gather additional information about CNG fuel system integrity from additional vehicle manufacturers, fuel system integrators and component suppliers and continue to engage with stakeholders to better understand the industry state of the art and the hazard potential.

Fuel System, Other:storage:tank Assembly:mounting

On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment.A contractor working for the National Center for Statistics and Analysis (NCSA) Special Crash Investigations (SCI) Program conducted a field examination of the incident vehicle and the incident scene (SCI Case Number: IN14016). The Office of Defects Investigation (ODI) subsequently sent an information request letter to DTNA and received two responses dated January 23, 2015 and June 24, 2015, respectively.ODI continues to evaluate the CNG fuel system integrity on the subject vehicles and other medium- & heavy-duty CNG vehicles.ODI also continues to investigate CNG fuel system integrity related incidents as they arise. ODI has engaged industry on this subject at various meetings, seminars and conferences, and through involvement in committees hosted by industry and standards development organizations including the Natural Gas Vehicles for America (NGVAmerica) national trade association and the American National Standards Institute (ANSI)/ CSA Group.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA16-001) so that ODI may gather additional information about CNG fuel system integrity from additional vehicle manufacturers, fuel system integrators and component suppliers and continue to engage with stakeholders to better understand the industry state of the art and the hazard potential.