Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
2425–50K
1750–75K
675–100K
1100–150K
0150K+
73 reports with mileage · 20 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports4 injury reports
What owners actually said
93 reports
10 miles · Apr 11, 2003
Engine And Engine Cooling
TWICE MY 2002 THUNDERBIRD'S ENGINE HAS STOPPED WHILE I AM DRIVING IT. BOTH TIMES, IT OCCURRED AS I WAS MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC IN A 55 MPH ZONE. WHEN IT QUIT, I WAS UNABLE TO STEER OR CONTROL THE VEHICLE IN ANY WAY. I HAD TO PUT IT IN PARK AND RESTART IT BEFORE I COULD LEAVE THE ONCOMING LANE. FORD HA…
Read full complaint
TWICE MY 2002 THUNDERBIRD'S ENGINE HAS STOPPED WHILE I AM DRIVING IT. BOTH TIMES, IT OCCURRED AS I WAS MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC IN A 55 MPH ZONE. WHEN IT QUIT, I WAS UNABLE TO STEER OR CONTROL THE VEHICLE IN ANY WAY. I HAD TO PUT IT IN PARK AND RESTART IT BEFORE I COULD LEAVE THE ONCOMING LANE. FORD HAS AN UNPUBLISHED OASIS SPECIAL SERVICE MESSAGE 16581 WHICH STATES: "2000-2002 LINCOLN LS & 2002 THUNDERBIRD - INTERMITTENT ENGINE QUIT ON DECEL/STOPS/TURNS. SOME 2000-2002 LINCOLN LS & 2002 THUNDERBIRD VEHICLES MAY EXHIBIT AN INTERMITTENT ENGINE QUIT CONDITION. THE ENGINE QUIT MAY OCCUR ON DECELERATION, LOW SPEED/PARKING LOT MANEUVERS OR AGGRESSIVE BRAKING. THE CONDITION MAY NOT BE EASILY DUPLICATED, TYPICALLY NO DTCS WILL BE PRESENT AND THE ENGINE WILL START NORMALLY AFTER THE EVENT. THIS IS UNDER INVESTIGATION FOLLOWING THE QUICK SERVICE FIX PROCESS. UNTIL ROOT CAUSE IS DETERMINED, PLEASE FOLLOW NORMAL PC/ED MANUAL DIAGNOSTICS AND SUBMIT EDSR'S." MY VEHICLE IS IN THE SHOP AND HAS BEEN FOR WELL OVER A MONTH. I AM CURRENTLY TRYING TO REPLACE IT UNDER OREGON'S LEMON LAW. I HAVE JUST STARTED THIS PROCESS AND I DON'T KNOW WHAT THE OUT COME WILL BE. BUT I AM WORRIED THE CONSUMER IS NOT AWARE OF THIS DEFECT. HAD THERE BEEN ONCOMING TRAFFIC WHEN I WAS MAKING THIS TURN IN A 55 MPH ZONE, I VERY WELL MIGHT BE BEEN EXTREMELY INJURED OR DEAD, AND IT WOULD HAVE BEEN CHALKED UP TO SOMEONE TURNING LEFT UNSAFELY. OBVIOUSLY, FORD IS AWARE OF THE DEFECT, BUT OWNERS HAVE NOT BEEN NOTIFIED OF THE POSSIBILITY THAT THEIR ENGINE MAY SHUT DOWN UNEXPECTEDLY. THIS HAS POTENTIAL FOR EXTREMELY SERIOUS CONSEQUENCES. *JB
NHTSA ODI #10014291
Mileage unknown · Apr 8, 2003
Vehicle Speed Control
THE CRUISE CONTROL WAS INOPERATIVE. *JB
NHTSA ODI #10015405
Mileage unknown · Apr 8, 2003
Electrical System
THE STARTER DRAGGED EVERY TIME THE VEHICLE WAS STARTED. *JB
NHTSA ODI #10015404
Mileage unknown · Apr 8, 2003
Parking Brake
THE BRAKE LIGHT ILLUMINATED ON THE VEHICLE, HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
NHTSA ODI #10015400
Mileage unknown · Mar 31, 2003
Structure
THE SUN VISORS COULD NOT BE TILTED TOWARD THE DRIVER OR PASSENGER WINDOWS. THE DEALER AND MANUFACTURER WERE CONTACTED BUT THERE HAS BEEN NO RESPONSE. *JB *NLM
NHTSA ODI #10014770
Mileage unknown · Mar 25, 2003
Seat Belts
THE DRIVER SEAT BELT FAILED TO RELEASE. *JB
NHTSA ODI #10012481
4,900 miles · Mar 24, 2003
Visibility
THE VEHICLES VISOR(S) DID NOT MOVE TO THE SIDE WINDOW(S). THE DEALER HAS BEEN NOTIFIED. *NLM SCC
NHTSA ODI #10012305
Mileage unknown · Jan 13, 2003
Seats
BOTH FRONT SEATBACKS TILT FOWARD WITHOUT PRESSING THE ADJUSTER. CONSUMER STATED THE BACKS SHOULD BE IN THE LOCK POSITION UNTIL RELEASED BY THE ADJUSTER. CAUSE IS UNKNOWN. DEALER STATED THEY ALL ARE LIKE THAT. JB
NHTSA ODI #10003668
5,509 miles · Jan 13, 2003
Seat Belts
AFTER THE FRONT PASSENGER SEATBELT HAD BEEN FASTENED, IT WOULD ALLOW ANY MOVEMENT. *JB
NHTSA ODI #10003667
Mileage unknown · Jan 13, 2003
Electrical System
THE VEHICLE'S HORN IS VERY STIFF, CONSUMER STATED A LOT OF FORCE HAD TO BE APPLIED IN ORDER FOR THE HORN TO WORK.*JB
ON CERTAIN PASSENGER VEHICLES, THE DRIVER'S SIDE SEAT BELT CONTACTED THE SEAT RECLINER DURING A 35 MPH NCAP FULL-FRONTAL BARRIER IMPACT TEST.
Consequence & remedy
Consequence: THE EDGE OF THE RECLINER MECHANISM CAUSED A PARTIAL CUT IN THE LAP PORTION OF THE WEBBING. IF THE WEBBING IS CUT, IT INCREASES THE RISK OF INJURY IN A CRASH.
Remedy: DEALERS WILL INSTALL AN INSERT BEHIND THE DRIVER SIDE SEAT LOWER TRIM PANEL. OWNER NOTIFICATION BEGAN JUNE 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Ford Thunderbird Problems, Complaints & Recalls | Skip That Year