2002 Ford Thunderbird

THE CLUSTER LIGHTS HAVE GONE OUT ON MY 2002 FORD THUNDERBIRD. WHEN THIS ACTUALLY HAPPENED I REALLY DON'T KNOW SINCE THE CAR IS MAINLY A SHOW CAR AND WHILE DRIVING THE CAR AT DUSK COMING BACK FROM A CAR SHOW THE CLUSTER LIGHTS DID NOT COME ON. WE PARKED THE CAR AND ONLY DROVE IT DURING DAYLIGHT HOURS. THEN THE FUEL SYSTEM QUIT WORKING SO WE HAD TO HAVE THE CAR TOWED TO A DEALER. AFTER DOING SOME RESEARCH I FOUND THAT THIS ISSUE COULD CAUSE HEADLIGHT FAILURE, TAILLIGHT FAILURE, TURN SIGNAL FAILURE, TILT STEERING WHEEL FAILURE, PARKING LIGHTS FAILURE, AND DRIVING LIGHTS FAILURE. WHEN DRIVING THE CAR AT NIGHT YOU CANNOT TELL HOW FAST YOU ARE GOING AND YOU ALSO HAVE THE RISK OF YOUR TURN SIGNALS, HEADLIGHTS AND TAIL LIGHTS GOING OUT. YOU CAN GOOGLE FORD THUNDERBIRD AND FIND INFORMATION WHERE OTHER OWNERS OF THIS CAR HAVE HAD SIMILAR EXPERIENCES. I BELIEVE THIS CAR NEEDS TO HAVE A RECALL SINCE THEY CANNOT BE DRIVEN AT NIGHT OR REALLY ANYTIME. WHICH IS A RISK NOT ONLY TO ME BUT ANY OTHER VEHICLE AROUND ME. I TOOK THE CAR TO A DEALER TO GET THE CAR LOOK AT AND FOR THEM TO RUN A DIAGNOSTIC TEST ON THE CAR AND THEY TOLD ME IT WAS A NETWORK PROBLEM AND IS VERY EXPENSIVE TO DIAGNOSE. HE SAID IT COULD TAKE HOURS TO DAYS TO FIGURE IT OUT CONSIDERING THE COMPUTER AND NETWORK SYSTEM ON THE CAR. THE SERVICE MAN ALSO TOLD ME THEY DID NOT LIKE TO WORK ON THIS CAR BECAUSE OF THIS ISSUE. HE ALSO STATED THAT WAS THE REASON FORD QUIT MAKING THIS VEHICLE. I HOPE YOU CAN SEE THE SAFETY ISSUES THIS VEHICLE CREATES. FROM SPEAKING WITH OTHER DEALERS FORD KNOWS ABOUT THIS ISSUE. THERE IS A WEBSITE ABOUT THE CLUSTER PROBLEMS IT IS : WWW.THUNDERBIRDSPECIALTIES.COM/2002-2005THUNDERBIRD-INSTRUMENT-CLUSTER-PROBLEMS/. THERE ARE SEVERAL OTHERS ON THE INTERNET ABOUT THIS ISSUE AND OTHER ISSUES WITH THE CAR.

THE DASHBOARD LIGHTS FOR SPEEDOMETER, TACHOMETER, TEMP AND FUEL GAUGES FAIL TO TURN ON WITH HEADLIGHTS. THE DIMMER SWITCH IS FUNCTIONAL SINCE OTHER LIGHTS FOR ODOMETER, RADIO, A/C FUNCTION CORRECTLY. FUSES CHECK OUT. CANNOT VIEW SPEED WHILE DRIVING AT NIGHT. THIS MAKES DRIVING AT NIGHT DANGEROUS. FORD DEALER CLAIMS THAT THE CLUSTER FOR THE DASH MIGHT NEED TO BE CHANGED. HOWEVER, NONE ARE AVAILABLE ANYMORE. THE CAR ONLY HAS 8237 MILES ON IT.

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER 8 COIL AND SPARK PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

CLOCK SPRING ,ON BOTH OF MY 02 TBIRDS,VIN# [XXX] [XXX] I THINK THIS IS A VERY POOR PART INSTALLED IN MY BIRDS,SINCE I PAID TOP DOLLAR FOR THESE CARS,$4000.00 OVER LIST PRICE EACH AT THE DEALER AUTOWAY FOR IN BRADENTON FLORIDA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I'VE SEEN NUMEROUS COMPLAINTS FOR THIS SAME ISSUE AND I'VE DONE A LOT OF RESEARCH ON IT. MY 2002 FORD THUNDERBIRD BEGAN HAVING THIS PROBLEM AT 43,700 MILES. I DID NOT KNOW WHAT THE ISSUE WAS AND IT WAS INTERMITTENT. WITHIN THE PAST MONTH (SEPTEMBER, 2011), I HAVE PERSONALLY REPLACED ALL EIGHT PLUGS, BOOTS AND COILS. WHILE DOING THIS I FOUND THREE PLUGS THAT WERE OIL FOULED. AFTER COMPLETING THIS REPAIR THE CAR CONTINUES TO DRIVE ROUGH. THE TACH WILL RACE, THE CAR WILL NOT ACCELERATE SMOOTHLY OR AT ALL WHILE TRYING TO ENTER A HIGHWAY AND BEHAVES POORLY ON BOTH NEIGHBORHOOD ROADS AND THE HIGHWAY. I COULD NOT AFFORD TO HAVE THE DEALER MAKE THE REPAIRS. AS A MATTER OF FACT, JUST A WEEK BEFORE I REPLACED THE PLUGS, BOOTS AND COILS, I HAD THE OIL CHANGED AT THE DEALER. THEY CHANGED THE OIL, ROTATED THE TIRES, REPLACED THE OIL FILTER AND AIR FILTER AND WINDSHIELD WIPERS. THEY CHARGED ME $151 FOR THIS. I THINK THAT IS ROBBERY!! WHEN I CHECKED OUT, THE MECHANIC SAID THAT IT APPEARS I HAVE A "COIL" PROBLEM. HMMM. I RESEARCHED THIS ISSUE AND KNOW THAT FORD WILL NOT ADMIT NOR INCLUDE THE 2002 IN THEIR EXTENDED WARRANTY PROGRAM. THIS IS SHAMEFUL! THIS COIL ON BOOT PROBLEM IS A MAJOR SAFETY ISSUE AND MANY FOLKS CAN BE HURT OR KILLED BECAUSE OF HOW THE CAR BEHAVES WHEN THIS PROBLEM ARISES. I CALLED CUSTOMER SERVICE AT FORD CORPORATE TO ATTEMPT TO REGISTER A COMPLAINT, THE CUSTOMER SERVICE PERSON SAID "WE DON'T HAVE ANY PROBLEMS THAT WE CAN TALK ABOUT WITH THIS MODEL". WELL, THAT SOUNDS LIKE AN ADMISSION OF GUILT TO ME. I AM HOPING THAT PERHAPS YOU CAN ASSIST ALL OF US WHO OWN 2002 T-BIRDS GET JUSTICE FROM FORD AND HAVE THEM ADMIT THEY HAVE A PROBLEM AND FIX IT! EXTEND OUR WARRANTIES BEFORE ANOTHER OWNER HAS AN ACCIDENT OR DIES AS A RESULT OF THIS PROBLEM. THERE ARE 1000S OF US! I'VE OWNED SEVEN FORDS AND NEVER HAVE I HAD AN ISSUE OR TREATMENT LIKE THIS BEFORE. *TR

HAD THE VEHICLE TUNED-UP. AFTER A FEW DRIVEN MILES THE AIRBAG LIGHT CAME ON AND STAYS LIT. THE PROBLEM "DRIVER SIDE AIR BAG HIGH RESISTANCE" CAUSES "A POOR CONNECTION WHERE THE CLOCKSPRING CONNECT INTO THE MAIN WIRING HARNESS." COST TO REPLACE/REPAIR $681. THIS IS A DEFECT SAFETY PRODUCT. FORD REFUSED TO PAY STATING, "THERE IS NO EXTENDED COVERAGE OR RECALLS FOR THIS ISSUE." THERE ARE NOT "SUFFICIENT CONSUMER COMPLAINTS" REGARDING THIS PROBLEM. THIS IS A DEFECTIVE PRODUCT DEALING WITH A SAFETY ISSUE WITH FORD REFUSING TO ACKNOWLEDGE AS THEIR RESPONSIBILITY. *KB

I AM WRITING TODAY TO EXPRESS GRAVE CONCERNS FOR MY 2002 FORD THUNDERBIRD. IT IS MY UNDERSTANDING THAT FORD MOTOR COMPANY HAS EXTENDED THE WARRANTY FOR MODEL YEARS 2003-2005 FOR THE COIL OVER PLUG (COP) IGNITION SYSTEM, BUT HAS CHOSEN TO OMIT THE 2002 MODEL YEAR EVEN THOUGH A MAJORITY OF 2002-2005 THUNDERBIRDS WERE PRODUCED IN MODEL YEAR 2002. MY CONCERN IS THAT MANY OWNERS OF THE 2002 MODEL YEAR HAVE EXPERIENCED COP FAILURES WHICH HAVE RENDERED THEIR CARS VIRTUALLY INOPERABLE WITHOUT NOTICE OF THE IMPENDING FAILURE. TO TAKE THIS A STEP FURTHER, IMAGINE DRIVING ON A HIGH SPEED INTERSTATE AND HAVE THE SYSTEM FAIL. THE CAR IS DESIGNED TO GO INTO "LIMP" MODE WHEREBY THE CAR CANNOT GO ANY FASTER THAN 25 MPH. THIS IS A DISASTEROUS ACCIDENT WAITING TO HAPPEN! NOT ONLY IS THIS A SAFETY ISSUE, IT THE REPAIRS ARE COSTING OWNERS OF MY 2002 CARS IN EXCESS OF $1,500 WHERE OWNERS OF NEWER MODELS ARE COVERED FOR 10 YEARS/100,000 MILES FREE OF CHARGE FOR THE EXACT SAME FAILURE. THIS INEQUITY MUST SERIOUSLY BE INVESTIGATED AND CORRECTED BY THE NHTSA! *TR