2015 Ford Taurus

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2015 FORD TAURUS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. TWO PEOPLE PUSHED THE VEHICLE OVER INTO A PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP SENDING UNIT FAILED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS AN UNKNOWN RECALL REGARDING THE FUEL PUMP SENDING UNIT. THE VEHICLE WAS LATER TOWED TO FORD OF PORT RICHEY (10715 US-19, PORT RICHEY, FL 34668, (727) 233-7148) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP SENDING UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

I WAS PICKING UP MY SON AFTER WORK. I HAD DRIVEN ROUGHLY 45 MINUTES AND PARKED WAITING FOR HIM FOR ROUGHLY 10 MINUTES. AFTER HE GOT IN, WE DROVE TO THE END OF THE STREET AND TURNED ON TO THE MAIN ROAD. 2 WARNINGS POPPED UP SUDDENLY. 1 FOR POWER STEERING FAILURE AND 1 FOR STABILITY CONTROL FAILURE. STEERING INSTANTLY BECAME EXTREMELY DIFFICULT TO CONTROL. I WAS ABLE TO PULL INTO A GAS STATION, AND POPPED THE HOOD. I WASN'T AWARE AT THIS POINT IT WAS ELECTRONIC POWER ASSISTED STEERING. I QUICKLY REALIZED THERE WAS NO POWER STEERING RESERVOIR. I TURNED THE CAR BACK ON AND STEERING CONTROL SEEMED TO BE RESTORED. SO I CONTINUED ON. AS I TURNED BACK ON TO THE MAIN ROAD AND THE POWER STEERING FAILED AGAIN. LUCKILY I WAS ONLY GOING ABOUT 500 FEET DOWN THE ROAD AND MANAGED TO PULL IT IN DESPITE THE INCREASE IN STEERING DIFFICULTY. THE POWER STEERING FAILURE HAS BEEN PRESENT EVER SINCE.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO HESITATE AND THE POWER TRAIN FAULT AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD BEFORE THE ENGINE SEIZED. THE VEHICLE WAS UNABLE TO START AND WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS ALSO TOWED TO GIBBES FORD (LOCATED AT 2840 ST MATTHEWS RD, ORANGEBURG, SC 29118, (888) 337-9749) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 125,000.

WHILE DRIVING AT 65 MPH ON BUSY ROAD, VEHICLE LOST POWER. WAS ABLE TO COAST TO SIDE OF ROAD. VEHICLE WOULD NOT ACCELERATE. VERY DANGEROUS SITUATION. NO IWARNING/INDICATORS OF ANY PROBLEMS BEFORE LOSS OF ACCELERATION. ONLY INDICATOR THAT CAME ON AFTER WAS MAINTENANCE INDICATOR WHICH DISAPPEARED AFTER RESTART.. PLACED THE VEHICLE IN PARK AND RESTARTED. VEHICLE FINE AFTER RESTARTING. NOTICED THIS VEHICLE AND YEAR HAD A SAFETY RECALL 16S31 FOR MODELS BUILT IN CHICAGO. I CHECKED MY VIN. NOT INCLUDED IN RECALL, HOWEVER I HAVE A FORD TAURUS 3.5 LITER BUILT AT THE CHICAGO PLANT. NOT SURE WHY I WASN'T INCLUDED IN SAFETY RECALL IF VEHICLE IS EXPERIENCING THIS ISSUE. VERY DANGEROUS SITUATION TO LOOSE POWER ESPECIALLY ON BUSY FREEWAYS.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING BELOW 50 MPH, THE VEHICLE STALLED ON THE HIGHWAY WITHOUT WARNING. THE CONTACT HAD TO COAST AND STEER THE VEHICLE TO THE SIDE OF THE ROAD BEFORE THE APPROACHING TRAFFIC CAUGHT UP. THE CONTACT NOTICED THAT "WARNING TOOL" APPEARED ON THE INSTRUMENT PANEL WITH AN ORANGE WRENCH ICON. THE VEHICLE WAS TAKEN TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVE, WINCHESTER, VA 22601, (540) 667-4434) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. A MECHANIC DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED BUT IT WAS UNKNOWN WHICH PARTS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000.

BOUGHT CAR IN JUNE OF 2018. NO PROBLEMS UNTIL ABOUT A MONTH AGO, WHEN ENGINE BEGAN ACCELERATING ON ITS OWN, SOMETIMES IN PARK AFTER STARTING, OR WHEN IDLING IN DRIVE AT A LIGHT IN TRAFFIC. MUST PRESS HARD ON BRAKE TO KEEP IT FROM MOVING UNTIL I CAN PUT IT IN NEUTRAL, WHERE IT REALLY RACES EVEN LOUDER FOR ABOUT A MINUTE, THEN RUNS NORMAL. HAS HAPPENED ABOUT A 10 TIMES. FINALLY QUIT DRIVING IT UNTIL I TOOK IT IN TO A FORD DEALER AND IT HAPPENED AGAIN THAT MORNING. LEFT IT THERE AND WAS TOLD A FEW DAYS LATER THAT IT HASN'T HAPPENED WHEN THEY DROVE IT. THEY WANT US TO PICK IT UP WITHOUT ANY REPAIRS, BUT I KNOW THERE IS SOMETHING WRONG AND FEEL IT ISN'T SAFE. REFUSED TO PICK IT UP, BUT WILL PROBABLY HAVE TO THIS WEEK.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ENGINE FAILED AND SHUT OFF. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN UNKNOWN LINCOLN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 32,578. *BF CONSUMER STATED WHEN I WOULD STOP AT A RED LIGHT OR STOP SIGN SOMETIMES IT WOULD JUST SHUT OFF AND WOULD NOT START IMMEDIATELY IT TOOK A FEW SECONDS OR MORE AND ON THE ONE DAY IT STARTING DOING IT MORE OFTEN SO I HAD IT CHECKED OUT AND WAS BAD PART.*JB