NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
274 reports94,000 miles · Sep 4, 2019
Steering
TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE VEHICLE EXPERIENCED LOSS OF POWER STEERING WHILE DRIVING STEERING THE VEHICLE REQUIRED ADDED EFFORT THE CONTACT BELIEVES FAILURE WAS POWER STEERING HOWEVER, THE MECHANIC WAS UNABLE TO VERIFY DUE TO NO CODES PRESENT AT DIAGNOSTIC THE CONTACT STATED THAT WHILE DRIVING AT APP…
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TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE VEHICLE EXPERIENCED LOSS OF POWER STEERING WHILE DRIVING STEERING THE VEHICLE REQUIRED ADDED EFFORT THE CONTACT BELIEVES FAILURE WAS POWER STEERING HOWEVER, THE MECHANIC WAS UNABLE TO VERIFY DUE TO NO CODES PRESENT AT DIAGNOSTIC THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, WITHOUT WARNING THE POWER STEERING BECAME INOPERABLE. THE VEHICLE THEN STALLED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED IN MANEUVERING THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE FAILURE RECURRED ONCE. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
NHTSA ODI #11253111
40,636 miles · Aug 31, 2019
Steering
I WAS DRIVING TO BURLINGTON MA ON AUGUST 29, 2019 AND, WHILE MAKING A RIGHT TURN TO ENTER ONTO RTE 3 NORTHBOUND, I LOST ALL MY POWER STEERING. AT THE MOMENT OF FAILURE, THE STEERING WHEEL SNAPPED ABRUPTLY TO THE LEFT ALMOST CAUSING ME TO HIT THE GUARD RAIL. FORTUNATELY, I WAS ABLE TO WRESTLE/TURN THE STEERING WHEEL TO THE RIGH…
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I WAS DRIVING TO BURLINGTON MA ON AUGUST 29, 2019 AND, WHILE MAKING A RIGHT TURN TO ENTER ONTO RTE 3 NORTHBOUND, I LOST ALL MY POWER STEERING. AT THE MOMENT OF FAILURE, THE STEERING WHEEL SNAPPED ABRUPTLY TO THE LEFT ALMOST CAUSING ME TO HIT THE GUARD RAIL. FORTUNATELY, I WAS ABLE TO WRESTLE/TURN THE STEERING WHEEL TO THE RIGHT AND AVOID AN ACCIDENT. I HAD NO POWER STEERING ALL THE WAY HOME. WHEN I WRESTLED THE CAR INTO MY DRIVEWAY AT HOME, I SHUT IT OFF, WAITED A MINUTE AND RESTARTED THE CAR. THE DASH IDIOT LIGHT WAS OFF AND THE POWER STEERING WAS WORKING. I HAVE NOT USED AND DON'T PLAN ON USING THE CAR UNTIL THIS PROBLEM IS FIXED. I MADE AN APPOINTMENT TO HAVE THIS PROBLEM DIAGNOSED AND REPAIRED ON SEPTEMBER 9, 2019. I BELIEVE THE CAUSE OF THE CATASTROPHIC FAILURE IS RELATED TO THE SENSORS ON THE STEERING WHEEL COLUMN THAT COMMUNICATE WITH THE COMPUTER WHICH CONTROLS THE ELECTRIC RACK AND PINION SYSTEM.
NHTSA ODI #11252548
92,000 miles · Aug 30, 2019
Engine
2015 FORD TAURUS UNDER 93,000 WATER PUMP FAILURE. NO WARNINGS WHILE DRIVING ON THE HIGHWAY. STARTED TO OVER HEAT AND COOLANT WAS PORING OUT UNDERNEATH. HAD IT TOWED TO A FORD DEALERSHIP AND WAS TOLD THE WATER PUMP NEEDS REPLACED. OVER $2000 DOLLARS FOR THIS FIX. THE WATER PUMP SHOULD LAST UNTIL 150,000. FORD KNEW IT WAS AN ISSUE…
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2015 FORD TAURUS UNDER 93,000 WATER PUMP FAILURE. NO WARNINGS WHILE DRIVING ON THE HIGHWAY. STARTED TO OVER HEAT AND COOLANT WAS PORING OUT UNDERNEATH. HAD IT TOWED TO A FORD DEALERSHIP AND WAS TOLD THE WATER PUMP NEEDS REPLACED. OVER $2000 DOLLARS FOR THIS FIX. THE WATER PUMP SHOULD LAST UNTIL 150,000. FORD KNEW IT WAS AN ISSUE AND NEEDS TO STEP UP AND FIX IT. CURRENTLY STILL IN GARAGE TRYING TO FIGURE OUT WHAT I'M GOING TO DO.
NHTSA ODI #11252474
59,000 miles · Aug 28, 2019
Steering
THE STEERING ON OUR 2015 FORD TAURUS HAS BEEN DISENGAGING WHILE THE CAR IS BEING DRIVEN. FIRST WE GET A MESSAGE THAT THE STEERING NEEDS TO BE SERVICED. NEXT, ANOTHER MESSAGE FLASHED, THE CAR JERKS AND THE POWER STEERING DISENGAGES MAKING IT EXTREMELY DIFFICULT TO CONTROL THE CAR.
NHTSA ODI #11252040
59,000 miles · Aug 28, 2019
Steering
THE STEERING ON MY 2015 FORD TAURUS FLASHES A MESSAGE TO HAVE THE STEERING SERVICED. SHORTLY, FOLLOWING THIS WHEN I BEGIN TO MAKE A TURN...ANOTHER MESSAGE POPS UP AND THE POWER STEERING DISENGAGES, MAKING IT VIRTUALLY IMPOSSIBLE TO CONTROL THE CAR.
NHTSA ODI #11252036
80,000 miles · Aug 19, 2019
EngineFuel System, Gasoline
TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 5 MPH AND MAKING A TURN, THE VEHICLE STALLED AND THE OIL CHANGE MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND THE TOW TRUCK DRIVER STATED THAT THE FUEL PUMP WAS INOPERABLE. THE CONTACT CALLED ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800)…
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TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 5 MPH AND MAKING A TURN, THE VEHICLE STALLED AND THE OIL CHANGE MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND THE TOW TRUCK DRIVER STATED THAT THE FUEL PUMP WAS INOPERABLE. THE CONTACT CALLED ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #11244955
73,000 miles · Aug 12, 2019
Steering
MY 2015 FORD TAURUS WAS OPERATING UNDER NORMAL CONDITIONS WHEN TWO WARNINGS APPEARED ON THE DASH. ONE FOR A STEERING ASSIST FAULT AND ONE FOR AN ADVANCETRAC SERVICE BEING REQUIRED. I WAS DRIVING ON A COUNTRY ROAD AS THIS OCCURRED AND APPROACHING A SHARP CURVE. AS THESE LIGHTS ILLUMINATED THE POWER STEERING WAS LOST WHILE OPERAT…
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MY 2015 FORD TAURUS WAS OPERATING UNDER NORMAL CONDITIONS WHEN TWO WARNINGS APPEARED ON THE DASH. ONE FOR A STEERING ASSIST FAULT AND ONE FOR AN ADVANCETRAC SERVICE BEING REQUIRED. I WAS DRIVING ON A COUNTRY ROAD AS THIS OCCURRED AND APPROACHING A SHARP CURVE. AS THESE LIGHTS ILLUMINATED THE POWER STEERING WAS LOST WHILE OPERATING AT SPEEDS ABOUT 60 MPH. LUCKILY I WAS ABLE TO SAFELY BRING THE VEHICLE TO A STOP. WHEN I WENT TO THE FORD DEALER TODAY THEY ADVISED THAT THAT THIS IS A COMMON ISSUE WITH FORDS ELECTRONIC POWER STEERING SYSTEMS AND THAT EXTENDED COVERAGES ARE AVAILABLE ON SOME MODELS TO REPLACE THE FAULTY ITEMS HOWEVER THE 2015 TAURUS IS NOT COVERED. I WORK IN LAW ENFORCEMENT SO I AM A WELL TRAINED DRIVER AND IT IS BECAUSE OF SAID TRAINING THAT I WAS ABLE TO AVOID A COLLISION WHEN THIS SYSTEM FAILED HOWEVER IT IS EXTREMELY DANGEROUS AND I WOULD BE FEARFUL THAT THIS COULD HAPPEN TO A LESS TRAINED DRIVER AND HAVE CATASTROPHIC RESULTS.
NHTSA ODI #11243344
76,300 miles · Jul 30, 2019
Fuel/propulsion System
I WAS DRIVING AT HIGHWAY SPEED WHEN MY ENGINE DIED AND THE WRENCH LIGHT CAME ON. THE CAR STALLED VERY RAPIDLY. LUCKILY I WAS ABLE TO MAKE IT TO THE SHOULDER BEFORE AN ONCOMING TRAFFIC COULD COLLIDE WITH ME. AFTER RESTARTING MY CAR, I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES SINCE.…
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I WAS DRIVING AT HIGHWAY SPEED WHEN MY ENGINE DIED AND THE WRENCH LIGHT CAME ON. THE CAR STALLED VERY RAPIDLY. LUCKILY I WAS ABLE TO MAKE IT TO THE SHOULDER BEFORE AN ONCOMING TRAFFIC COULD COLLIDE WITH ME. AFTER RESTARTING MY CAR, I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES SINCE. I CHECKED AND MY MODEL IS NOT ELIGIBLE FOR RECALL 16V621000. I DON'T UNDERSTAND WHY FORD IS NOT RECALLING ALL TAURUS OF THIS YEAR RANGE AS THE PROBLEM DOES NOT SEEM ISOLATED TO JUST THE ECOBOOST ENGINES. THERE ARE MANY PEOPLE REPORTING THE SAME ISSUE WITH NON-ECOBOOST ENGINES. THIS IS NOT RIGHT TO GAMBLE WITH PEOPLE'S SAFETY. I WOULD REALLY HOPE THAT THE NHTSA TAKES THIS SERIOUSLY.
NHTSA ODI #11240706
54,750 miles · Jul 26, 2019
Steering
WHILE DRIVING ON I-95 S AT 70 MPH. STEERING WHEEL BEGIN TO TWITCH. STEERING BECAME EXTREMELY HARD TO TURN AND CONTROL VEHICLE. STEERING LIGHT FLASH, TRACTION CONTROL LIGHT ALSO.I MANAGE TO GET VEHICLE OFF HIGHWAY SAFETY.STOP VEHICLE. OPEN HOOD TO CHECK POWER STEERING RESERVOIR.THIS IS VERY DANGEROUS SITUATION..WITHOUT POWER STEE…
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WHILE DRIVING ON I-95 S AT 70 MPH. STEERING WHEEL BEGIN TO TWITCH. STEERING BECAME EXTREMELY HARD TO TURN AND CONTROL VEHICLE. STEERING LIGHT FLASH, TRACTION CONTROL LIGHT ALSO.I MANAGE TO GET VEHICLE OFF HIGHWAY SAFETY.STOP VEHICLE. OPEN HOOD TO CHECK POWER STEERING RESERVOIR.THIS IS VERY DANGEROUS SITUATION..WITHOUT POWER STEERING , THIS VEHICLE IS AT THE POINT OF NOT BEING DERIVABLE. MY WIFE MAY HAVE BEEN DRIVE THE VEHICLE. AND SHE WOULD N'T HAVE BEEN ABLE TO CONTROL SAFETY THIS VEHICLE. GOOGLE SHOW THIS IS A ELECTRIC STEERING RACK & PINION UNIT.FORD HAS A RECALL ON THIS PROBLEM. BUT MY VEHICLE IS NOT INCLUDED, WHY NOT?? FORD HAS NOT FIX THIS PROBLEM ON ALL THE VEHICLE'S THAT ARE CURRENTLY USING THIS SYSTEM.WHAT ARE THEY WAITING FOR SOMEONE TO GET KILLED FIRST.
NHTSA ODI #11235129
42,875 miles · Jul 26, 2019
Steering
FAULT CODES U3000-96 C200D-49
NHTSA ODI #11235064
Official recalls
6Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Sep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Consequence & remedy
Consequence: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Jul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗