NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
229 reports78,000 miles · Oct 4, 2016
Seat BeltsStructureCrashInjury
WAS RIDING IN BACK SEAT OF THIS CAR WHEN IT WAS REAR ENDED BY A 2014 JEEP CHEROKEE. TAURUS WAS STOPPED ON HIGHWAY, AND HIT SQUARELY FROM BEHIND. BOTH BACK SEAT DRIVERS WERE SEVERELY BRUISED IN LOWER BACK BY LATCH BRACKET. THE IMPACT WAS NOT EXTREME. NO AIR BAGS WERE DEPLOYED. I'D HATE TO BE IN BACK OF THAT CAR IF HIT AT …
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WAS RIDING IN BACK SEAT OF THIS CAR WHEN IT WAS REAR ENDED BY A 2014 JEEP CHEROKEE. TAURUS WAS STOPPED ON HIGHWAY, AND HIT SQUARELY FROM BEHIND. BOTH BACK SEAT DRIVERS WERE SEVERELY BRUISED IN LOWER BACK BY LATCH BRACKET. THE IMPACT WAS NOT EXTREME. NO AIR BAGS WERE DEPLOYED. I'D HATE TO BE IN BACK OF THAT CAR IF HIT AT FULL SPEED. IT WOULD SEEM LIKELY THAT THAT BRACKET WOULD PRODUCE SEVERE LOWER BACK/TAILBONE INJURIES IN A MAXIMUM SPEED REAR IMPACT. OF SECOND NOTE, I'M A MECHANICAL ENGINEER, I NOTED THAT THE FAILURE OF THE REAR BUMPER FRAME TUBE WAS VERY BRITTLE IN ITS FAILURE MODE. I'D HAVE THOUGHT THE METAL WOULD HAVE STRETCHED AND GIVEN MORE. IT SIMPLY FRACTURED AT THE BRACKETS TO THE FRAME AND SNAPPED IN HALF IN THE MIDDLE, ALLOWING THE TRUNK LID AND FENDERS TO TAKE THE BRUNT OF THE IMPACT.
NHTSA ODI #10913764
87,999 miles · Sep 21, 2016
Air BagsExterior LightingFuel/propulsion System
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING APPROXIMATELY 68 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT RESTARTED THE VEHICLE AND THE ENGINE WARNING INDICATOR ILLUMINATED AND THE DRIVER SIDE HEADLAMP FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE …
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING APPROXIMATELY 68 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT RESTARTED THE VEHICLE AND THE ENGINE WARNING INDICATOR ILLUMINATED AND THE DRIVER SIDE HEADLAMP FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LINE LEADING TO THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 87,999.
NHTSA ODI #10908373
Mileage unknown · Aug 29, 2016
Exterior Lighting
WHEN USING MY TURN SIGNALS TO MAKE A RIGHT TURN. WHEN I ACTIVATE THE TURN SIGNAL MY HEADLIGHTS WILL FLASH (ONLY WHEN MAKING A RIGHT TURN). IT IS AN ANNOYING SITUATION. THIS HAPPENS WHETHER THE VEHICLE IS IN MOTION OR STOPPED AND HAS BEEN GOING ON FOR MONTHS.
NHTSA ODI #10899333
9,200 miles · Apr 3, 2016
StructureVehicle Speed ControlWheelsCrash
PULLING INTO A PARKING SPOT AT A STORE MY 2014 FORD TAURUS SURGED AHEAD. THE CAR WENT ACROSS THE PARKING STOP AND CRASHED INTO THE FRONT OF THE STORE. THE FRONT OF THE CAR WAS DAMAGED AND THE FRONT OF THE STORE WAS DAMAGED. THE WEATHER WAS DRY AND ABOUT 70 DEGREES. I WAS GOING LESS THAN 5 MPH AT THE TIME THE CAR SURGED AHE…
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PULLING INTO A PARKING SPOT AT A STORE MY 2014 FORD TAURUS SURGED AHEAD. THE CAR WENT ACROSS THE PARKING STOP AND CRASHED INTO THE FRONT OF THE STORE. THE FRONT OF THE CAR WAS DAMAGED AND THE FRONT OF THE STORE WAS DAMAGED. THE WEATHER WAS DRY AND ABOUT 70 DEGREES. I WAS GOING LESS THAN 5 MPH AT THE TIME THE CAR SURGED AHEAD. IT WAS AS IF I HAD STOMPED ON THE GAS BUT I HAD MY FOOT ON THE BRAKE. THIS VEHICLE HAS LESS THAN 10,000 MILES ON IT. I ASSUME IT WAS SOME SORT OF PROBLEM WITH THE THROTTLE SYSTEM. THIS HAPPENED IN LEAGUE CITY TEXAS AND THE POLICE DEPARTMENT CASE NUMBER IS 16-1961. I HAD THE VEHICLE TOWED TO MCREE FORD IN DICKENSON TEXAS FOR REPAIRS.
NHTSA ODI #10853150
11,000 miles · Mar 28, 2016
Service Brakes
REAR BRAKE ON DRIVERS SIDE SQUEAKING, BRAKE IS DRAGGING, CAUSING THE ROTOR AND BRAKE TO OVERHEAT. THIS CAUSES SMOKE AND ODOR. UPON INVESTIGATION IT WAS DIFFICULT TO REMOVE THE WHEEL AND THE BRAKE CALIPERS TO CHECK THE BRAKE PADS. VEHICLE HAS 27000 MILES, ONE BRAKE PAD WORN COMPLETELY DOWN IT WAS OPPOSITE OF THE CALIPER BRAKE …
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REAR BRAKE ON DRIVERS SIDE SQUEAKING, BRAKE IS DRAGGING, CAUSING THE ROTOR AND BRAKE TO OVERHEAT. THIS CAUSES SMOKE AND ODOR. UPON INVESTIGATION IT WAS DIFFICULT TO REMOVE THE WHEEL AND THE BRAKE CALIPERS TO CHECK THE BRAKE PADS. VEHICLE HAS 27000 MILES, ONE BRAKE PAD WORN COMPLETELY DOWN IT WAS OPPOSITE OF THE CALIPER BRAKE PISTON. THE OTHER PAD APPEARED TO HAVE NORMAL WEAR. AT EACH SIDE OF THE BRAKE PAD THERE WAS BUILD UP OF BRAKE DUST AND RUST ON CALIPER. BRAKE PADS WERE REMOVED AND ONE WAS HIGHLY GLAZED AND BREAKING APART AT EDGES. THE SQUEAKING WAS BROUGHT TO FORD ATTENTION THEY STATED THE CONDITION COULD NOT DUPLICATED. THE VEHICLE SQUEAKED INTERMITTENTLY SINCE 11,000 MILES. IT HAS BEEN SQUEAKING FOR TWO YEARS.
NHTSA ODI #10852081
44,500 miles · Feb 6, 2016
Air BagsCrashInjury
TRAVELING AT A SPEED OF 50 / 55 MPH AND I HIT A DEER HEAD ON. THE AIRBAG LIGHT CAME ON THE DASHBOARD BUT NEVER DEPLOYED. JUST CURIOUS TO KNOW IF THE AIR BAG SHOULD OF DEPLOYED.
NHTSA ODI #10824675
9,000 miles · Jan 29, 2016
Vehicle Speed Control
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORMAT WHEN IT WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
NHTSA ODI #10823159
61,000 miles · Sep 22, 2015
Vehicle Speed ControlCrash
WHEN ACCELERATING FROM A STOP AT A STOP LIGHT THE VEHICLE SUDDENLY SURGED FORWARD CRASHING INTO THE CAR AHEAD. CONDITIONS WERE DRY AND APPROXIMATELY 75 DEGREES. THIS IS THE FIRST TIME ENCOUNTERING THIS ISSUE.
NHTSA ODI #10767563
36,389 miles · Sep 10, 2015
Steering
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,389.
NHTSA ODI #10762817
5,000 miles · Sep 3, 2015
Steering
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 60 MPH, THE STEERING ASSIST FAULT SERVICE REQUIRED MESSAGE ILLUMINATED AND THE STEERING WHEEL SEIZED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. IN ADDITION, THE VEHICLE WAS RESTARTED AND RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DI…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 60 MPH, THE STEERING ASSIST FAULT SERVICE REQUIRED MESSAGE ILLUMINATED AND THE STEERING WHEEL SEIZED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. IN ADDITION, THE VEHICLE WAS RESTARTED AND RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
NHTSA ODI #10761347
Official recalls
5Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗