NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
229 reports106,000 miles · Nov 6, 2018
Fuel/propulsion System
TAKATA RECALL FULE PUMP MODULE WENT OUT CAUSING CAR NOT TO START. RECALL ON CERTAIN VEHICLES OF SAME KIND OF CAR WERE MADE BUT NOT ON ALL CARS. NOW THE FULE PUMP MODULE WENT OUT CAUSING OUT OF POCKET OF 500+ $ THE CARE RAN FINE LIKE NOTHING WAS WRONG FILLED THE TANK UP AND DRIVE THAT DAY WITH NO PTOBLEM. PARKED THE CAR IN THE D…
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TAKATA RECALL FULE PUMP MODULE WENT OUT CAUSING CAR NOT TO START. RECALL ON CERTAIN VEHICLES OF SAME KIND OF CAR WERE MADE BUT NOT ON ALL CARS. NOW THE FULE PUMP MODULE WENT OUT CAUSING OUT OF POCKET OF 500+ $ THE CARE RAN FINE LIKE NOTHING WAS WRONG FILLED THE TANK UP AND DRIVE THAT DAY WITH NO PTOBLEM. PARKED THE CAR IN THE DRIVEWAY AND THE FOLLOWING MORNING IT WOULD NOT START.
NHTSA ODI #11149811
69,500 miles · Nov 6, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUEL PUMP MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURE…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUEL PUMP MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,500.
NHTSA ODI #11149732
73,000 miles · Oct 18, 2018
Steering
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE "POWER STEERING ASSIST FAILURE" AND "TRACTION CONTROL" MESSAGES SUDDENLY DISPLAYED. IN ADDITION, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (ANDERSON FORD, 2585 AZ-95, BULLHEAD CI…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE "POWER STEERING ASSIST FAILURE" AND "TRACTION CONTROL" MESSAGES SUDDENLY DISPLAYED. IN ADDITION, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (ANDERSON FORD, 2585 AZ-95, BULLHEAD CITY, AZ) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION INSIDE THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 73,000. *TT CONSUMER STATED OTHER FORD TAURUS VEHICLES AND OTHER FORD PRODUCTS, CONSUMER FEELS HIS VEHICLE SHOULD BE RECALLED AS WELL. UPDATED 1/30/19*JB
NHTSA ODI #11141287
128,000 miles · Sep 27, 2018
Steering
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO SAFELY MOVE THE VEHICLE OFF THE ROADWAY. THE CONTACT STATED THAT THE SERVICE ENGINE SOON, STABILITRAC, AND POWER ASSIST FAILURE WARNI…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO SAFELY MOVE THE VEHICLE OFF THE ROADWAY. THE CONTACT STATED THAT THE SERVICE ENGINE SOON, STABILITRAC, AND POWER ASSIST FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SELF DIAGNOSED THE VEHICLE AND STATED THAT THE STEERING RACK WAS DEFECTIVE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
NHTSA ODI #11131913
115,800 miles · Sep 27, 2018
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 50 MPH, THE VEHICLE HESITATED AND THEN STALLED. WHEN ATTEMPTING TO RESTART THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP DELIVERY MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. TH…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 50 MPH, THE VEHICLE HESITATED AND THEN STALLED. WHEN ATTEMPTING TO RESTART THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP DELIVERY MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,800.
NHTSA ODI #11131881
41,000 miles · Sep 17, 2018
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN PROMPTED. THE CONTACT STATED THAT THE IGNITION "CRANKED", BUT WOULD NOT START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO CAVALIER FORD (1515 SOUTH MILITARY HIGHWAY, CHESAPEAKE, VIRGINIA 23320, (757) 424-1111) WHERE IT WAS DIAG…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN PROMPTED. THE CONTACT STATED THAT THE IGNITION "CRANKED", BUT WOULD NOT START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO CAVALIER FORD (1515 SOUTH MILITARY HIGHWAY, CHESAPEAKE, VIRGINIA 23320, (757) 424-1111) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
NHTSA ODI #11129974
57,602 miles · Sep 16, 2018
Steering
MY WIFE WENT TO START THE CAR IN THE MALL PARKING LOT. NOTICED THE STEERING WHEEL WOULD NOT TURN AND A WARNING INDICATOR CAME ON ABOUT A STEERING PROBLEM. LEFT THE CAR IN THE LOT OVERNIGHT. I CAME BACK THE NEXT MORNING ~ STARTED IT AND STEERING WAS FINE. DROVE IT TO NEAREST FORD. I RESEARCHED AND FOUND THE SEVERAL PRIOR YEARS OF…
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MY WIFE WENT TO START THE CAR IN THE MALL PARKING LOT. NOTICED THE STEERING WHEEL WOULD NOT TURN AND A WARNING INDICATOR CAME ON ABOUT A STEERING PROBLEM. LEFT THE CAR IN THE LOT OVERNIGHT. I CAME BACK THE NEXT MORNING ~ STARTED IT AND STEERING WAS FINE. DROVE IT TO NEAREST FORD. I RESEARCHED AND FOUND THE SEVERAL PRIOR YEARS OF THIS MODEL ARE ON RECALL FOR STEERING ISSUES. FORD DEALER CALLED AND TOLD ME IT NEEDS $2636.14 OF REPAIR TO PRIMARILY INCLUDE $789.88 TO "DIAG & REPLACE STEERING GEAR, CLEAR CODES, CHECK & SET TOE FT & REAR (FOUND STEERING GEAR FAULTED, CODE U3000:49) AND $1,650.27 TO "STEERING GEAR (FOUND STEERING GEAR FAULTED, CODE U3000:49). THIS CAR IS NOT EVEN 5 YEARS OLD AND HAS 57,602 MILES ON IT. WE ARE VERY BLESSED THAT THE STEERING DID NOT GO OUT WHILE MY WIFE WAS DRIVING WITH MY DAUGHTER IN THE BACK SEAT.
NHTSA ODI #11129741
134,000 miles · Sep 10, 2018
Fuel/propulsion System
MY CAR WILL NOT START IT SEEMS LIKE IT IS OUT OF GAS BUT IT DOESN"T BE. I HAVE TAKEN IT BACK TO THE DEALERSHIP WHERE I GOT IT FROM AND THEY JUST TELL ME TO BUY BATTERIES. IT HAS DONE THIS AT LEAST 5 TIMES. ANOTHER FORD DEALERSHIP PUT A FUEL PUMP RELAY SWITCH ON AND IT DID IT AGAIN.WHEN IT DOES THIS IT IS PARKED.
NHTSA ODI #11128429
70,000 miles · Aug 29, 2018
Steering
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A U-TURN, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THERE WAS A COMPLETE OF LOSS STEERING POWER. THE VEHICLE WAS TOWED TO SERRAMONTE FORD OF COLMA (999 SERRAMONTE BLVD, COLMA, CALIFORNIA 94014, (650) 763-2400) WHERE IT WAS DIAGNOSED TH…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A U-TURN, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THERE WAS A COMPLETE OF LOSS STEERING POWER. THE VEHICLE WAS TOWED TO SERRAMONTE FORD OF COLMA (999 SERRAMONTE BLVD, COLMA, CALIFORNIA 94014, (650) 763-2400) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUTSIDE OF THE 60,000 MILE WARRANTY PROTECTION. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TT CONSUMER STATES POWER STEERING FAILED WHILE DRIVING, DURING TURN WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND WARNING ON DASH IS ON STATING POWER STEERING FAULT. INSPECT AND ADVISE (STEERING RACK FAILURE) 2.2 CUSTOMER STATES REPLACE STEERING AS RECOMMENDED LINE A DIAGNOSTICS. CUSTOMER REQUEST TO PERFORM A 4 WHEEL ALIGNMENT. INCLUDES TOE ADJUSTMENT. CAMBER AND CASTER ADJUSTMENTS. UPDATED 10/11/18*JB
NHTSA ODI #11123202
Mileage unknown · Aug 14, 2018
Unknown Or Other
BACK UP CAMERA GOES OUT SOMETIMES
NHTSA ODI #11119846
Official recalls
5Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗