2014 Ford Taurus

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE ATTEMPTING TO REVERSE FROM A PARKING SPACE, THE STEERING ABILITY OF THE VEHICLE BECAME VERY DIFFICULT AND SEIZED. IN ADDITION, THE ELECTRONIC CONTROL SYSTEM AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION FORD ORANGE PARK FLORIDA, 7700 BLANDING BLVD., JACKSONVILLE, FL 32244, (904) 270-9943) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL SYSTEM MODULE AND POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

THIS MORNING, WHEN MY WIFE STARTED THE CAR AND AN ERROR MESSAGE SHOWED UP THAT 'STEERING ASSIST FAULT SERVICE REQUIRED'. AND THE STEERING WAS LOCKED AND VERY HARD TO TURN. I DID SOME SEARCH ONLINE AND IT TURNED OUT IT IS THE COMMON ISSUE FOR FORD AND 2010-2013 TAURUS WAS ON THE RECALL LIST. JUST WONDER WHY 2014 WAS NOT WHEN THE PROBLEM EXISTS THE SAME.

PULLING INTO MY GARAGE, STEERING WARNING FLASHED, UNABLE TO DRIVE. FORTUNATE I WASN'T HALF IN HALF OUT. OR WORSE, NEARING THE TURN. PART IS THE STEERING GEAR ELECTRONIC COMPONENT. PART IS $1400 PLUS LABOR MAKING IT WAY ABOVE $2K TO REPAIR AND UNIT WILL GO OUT AGAIN. THERE IS NO WARNING, NO WAY TO DRIVE AND A SAFETY ISSUE IF IN TRAFFIC OR AT HIGH SPEEDS. COST IS PROHIBITIVE. MORE SO, THIS VEHICLE HAS LESS THAN 40K MILES ON IT AND THE ELECTRONICS ARE GOING OUT FAST. NO BLUETOOTH, NO DASH CONNECTIONS, NOW NO STEERING. CORPORATE FORD WILL NOT COVER REPAIRS. HOW IS THIS POSSIBLE? IS THERE A DEFECT IN THIS MODEL OR IS IT ALL IN ELECTRONICS. BUYER BEWARE, ELECTRONICS ARE DEADLY. I WON'T EVEN GET IN THIS VEHICLE.

AS I WAS DRIVING ON THE HIGHWAY OUT OF NO WHERE MY STEERING STARTING STICKING AND EXTREMELY HARD TO TURN ALMOST CAUSING ME TO CRASH WITH MY TWO KIDS IN THE CAR. I BROUGHT IT TO MY MECHANIC AND IT NEEDS A STEERING RACK! THE CAR IS 4 YRS OLD WITH 70K MILES IT SHOULD NOT NEED A STEERING RACK! MY CAR IS IN EXCELLENT CONDITION AND WELL MAINTAINED THERE WAS NO WARNING SIGNS OR ANYTHING BEFORE THIS HAPPENED!

WHILE DRIVING I WENT TO TAKE A LEFT HAND TURN AND MY STEERING WENT OUT AND INTO A MANUAL MODE. I WAS ABLE TO AVOID AN ACCIDENT, BUT IT HAS HAPPENED THREE TIMES IN THE LAST THREE MONTHS. I HAVE RESEARCHED THIS ISSUE AND THERE WAS A RECALL FOR MODEL YEARS 2010-2013. FOR SOME REASON 2014 WAS LEFT OUT EVEN THOUGH IT IS EXPERIENCING THE SAME EXACT ISSUE.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,641.

DRIVING ABOUT 35 MPH ON A CITY STREET WHEN WARNING CAME UP THAT SAID POWER STEERING ASSIST FAILURE, AND ADVANCE TRAC NEEDS SERVICE, ALSO TURN SIGNALS WILL NOT STAY ON UNLESS HOLDING LEVER. POWER STEERING WENT OUT VERY HARD TO CONTROL CAR. TOOK TO MECHANIC HAD TO HAVE COMPLETE RACK AND PINION REPLACED ONLY 55,200 MILES ON CAR SAME PROBLEM FROM OTHER YEAR MODELS THAT ARE RECALLED BUT NOT FOR THIS MODEL YEAR.

I TOOK A 50 MILE TRIP ON THE EXPRESSWAY TO ANOTHER CITY. I TURNED THE CAR OFF WHEN STOPPING TO GET SOME FOOD. AFTER THE CAR WAS PARKED 10 MINUTES I TURNED IT BACK ON TO LEAVE. WITH THE CAR TURNED ON I STARTED TO BACK UP AND NOTICED HOW I COULD HARDLY TURN MY STEERING WHEEL. I PARKED AND THEN TURNED THE CAR BACK ON AND IT CONTINUED DOING THE SAME THING. THERE WERE TWO MESSAGES APPEARING FROM THE COMPUTER: "STEERING ASSIST SERVICE REQUIRED" AND "SERVICE ADVANCED TRAC". I JUST PURCHASED MY CAR WHEN THE LEASE ENDED AND HAVE ONLY MADE TWO PAYMENTS ON IT AND ITS BROKE! I ONLY HAVE 15,976 MILES ON THIS 2014 TAURUS WHICH NEVER HAD ANYTHING WRONG ON IT BEFORE. I BOUGHT A PREMIUM WARRANTY WHEN I PURCHASED IT AND HOPE THAT THIS IS COVERED. MY HUSBAND, MY GOLDEN RETRIEVER AND MYSELF WERE THANKFULLY NOT ON THE EXPRESSWAY WHEN THIS HAPPENED, BUT PARKED. I HAD DRIVEN US ON OUR OUTING AND I DON'T KNOW IN RUSH HOUR TRAFFIC IF I COULD HAVE STEERED THE CAR OVER TO SAFETY. WE HAD THANKFULLY FOUND A TOWING TRUCK THAT ALLOWED OUR DOG TO TRAVEL WITH US.

WAS IN THE PARKING LOT AT WORK PREPARING TO LEAVE AND STARTED THE CAR UP AND THE BATTERY LIGHT ILLUMINATED AND DISPLAYED CHECK CHARGING SYSTEM. THE STEERING WHEEL WAS LOCKED UP AND WOULDN'T BUDGE. I TURNED OFF THE IGNITION AND TURNED IT BACK ON AND THE CAR WAS ABLE TO MOVE AND I DROVE IT HOME. WILL BE TAKING IT TO THE DEALERSHIP TODAY.