2014 Ford Taurus

MY 2014 TAURUS LIMITED STARTED MAKING A POPPING NOISE WHEN TURNING, I HAD THE CV JOINT, TIE RODS, AND STRUTS REPLACED. THE CAR HASN'T BEEN DRIVEN OVER 50 MILES SINCE REPAIRS WERE DONE.. IT HAS NOT BEEN DRIVEN SINCE. I BACKED DOWN MY DRIVEWAY THEN THE STEERING IS MAKING A TERRIBLE NOISE AND LOOSES CONTROL DURING MID TURN. THIS IS AFTER I HAVE REPLACE THE CV JOINTS, TIE RODS AND THE STRUTS. NOW THE DEALERSHIP IS TELLING ME I NEED TO REPLACE THE RACK AND PINION. A COST $1700 AT 139,000 MILES. THIS IS VERY DANGEROUS AND IS A WELL KNOW ISSUES WITH FORD. WHY HASN'T A RECALL BE ANNOUNCED. THIS HAS MADE A LOYAL FORD OWNER DECIDE THIS WILL BE MY LAST FORD.

ON 31 OCTOBER 2019, I WAS BACKING MY CAR INTO MY GARAGE AND THE CAR STEERING LOCKED UP AND MADE IT DIFFICULT TO MOVE THE CAR. A WARNING MESSAGE APPEARED, AND I CALLED THE DEALER TO DESCRIBE THE PROBLEM (I.E. GAVE CAR WARNING AND COULD BARELY TURN WHEEL OF CAR). DEALER TOLD ME TO BRING THE CAR IN TO BE CHECKED. BECAUSE DEALER WAS CLOSE TO MY JOB, BUT FAR FROM MY HOME, I HAD CAR TOWED TO A LOCAL REPAIR SHOP. I WAS TOLD THAT THE RACK & PINION NEEDED TO BE REPLACED. I WAS TOLD A FEW 2013 CARS HAD THE SAME ISSUE, BUT NO WORK HAS BEEN DONE ON ANY OTHER 2014 FORDS. I WAS ALSO TOLD THERE ARE NO WARNING SIGNS FOR THE ISSUE OR ANY PREVENTATIVE MEASURES THAT CAN BE TAKEN. THE CAR HAD 97,653 MILES WHEN ISSUE OCCURRED. I PAID TO HAVE THE WORK COMPLETED SINCE NO RECALLS ARE CURRENTLY LISTED/ASSOCIATED WITH MY VIN AND THIS MECHANICAL STEERING ISSUE. I PAID A TOTAL OF 2,208.13 FOR THE REPAIRS RELATED TO THE ISSUE (REPLACEMENT OF PART, LABOR & RECALIBRATION OF THE PART).

AROUND JULY 09, 2019 MY POWER STEERING WENT COMPLETELY OUT WHILE I WAS DRIVING. THIS WAS VERY SCARY AND DANGEROUS. I CONTACTED FORD AFTER READING SEVERAL REVIEWS OF THE SAME THING HAPPENING TO OTHER 2014 FORD TAURUS SEL. FORD STATED THAT WHILE THE RECALL APPLIES TO OTHER 2014 TAURUS SEL, IT DOES NOT APPLY TO MINE. I HAD TO PAY $2300 AT ROY OBRIEN FORD TO GET MY VEHICLE REPAIRED. FORD HAS REFUSED TO EXTEND THE RECALL TO INCLUDE MY VEHICLE IN THIS RECALL. I AM REQUESTING HELP FROM THE NSHP AND THE DOT TO HELP ME PLEASE. ON OCTOBER 17, 2019 MY CAR CUT OFF WHILE I WAS DRIVING AGAIN. THIS VERY DANGEROUS. IT WOULD NOT RESTART. MY VEHICLE WAS TOWED TO THE DEALER AGAIN AND I WAS ADVISED THAT MY FUEL PUMP WENT OUT. AGAIN, THERE IS A RECALL ON THE FUEL PUMP FOR 2013-2017 FORD TAURUS SEL BUT AGAIN ..MY VEHICLE IS NOT INCLUDED. I AM REQUESTING AN INVESTIGATION INTO THIS MATTTER IMMEDIATELY.

POSSIBLE FLAW IN MODEL'S STEERING ASSEMBLY DUE TO RECURRENCE OF SAME MALFUNCTION: STARTED THE VEHICLE AFTER STOPPING AT A GAS STATION, DROVE AT NEAR-IDLE SPEEDS, AND WITHIN A MINUTE THE POWER STEERING WENT OUT WITH A WARNING LIGHT (POWER STEERING MALFUNCTION AND TRACTION CONTROL FAILURE). BROUGHT TO DEALER AND THEY REPLACED GEAR AND OTHER PARTS OF ASSEMBLY. COST FOR REPAIR, REPLACEMENT, AND ASSOCIATED REALIGNMENT WAS ~$1800 BUT WAS COVERED BY EXTENDED WARRANTY. THE SAME PROBLEM HAD OCCURRED IN THIS SAME CAR A FEW YEARS AGO WHILE DRIVING IN MY NEIGHBORHOOD (ABOUT 15 MPH); AT THAT TIME, THE DEALER REPLACED THE STEERING ASSEMBLY AND WAS COVERED BY FULL WARRANTY.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 45 MPH, THE STEERING ASSIST WAS FAULTY AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE MORE STRENGTH THAN NORMAL TO STEER THE VEHICLE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT A NEW POWER ASSIST UNIT NEEDED TO BE INSTALLED. THE CONTACT CALLED ASTORG FORD (2028 7TH ST, PARKERSBURG, WV 26101, (304) 485-8585), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NO LONGER UNDER WARRANTY AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 86,000.

"TAKATA RECALL" I WAS DRIVING ON THE HIGHWAY TRAVELING AT 70MPH ON I-95 NORTHBOUND AT THAT TRIED TO SWITCH LANES AND MY STEERING WHEEL COMPLETELY LOCKED!!!!! I HAVE NEVER BEEN SCARED [XXX] AND THIS IS UNACCEPTABLE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).