2014 Ford Taurus

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. AFTER RESTARTING THE VEHICLE, THE FAILURE WAS CORRECTED. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER PLYMOUTH FORD LOCATED AT 14 TOWN WEST RD, PLYMOUTH, NH 03264, WHO DIAGNOSED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.

WE WERE RETURNING TO OUR FARM FROM A TRIP TO TOWN. THE CRUISE CONTROL WAS SET AT THE 70MPH SPEED LIMIT. A RECENT CONSTRUCTION PROJECT GAVE US A NEWLY PAVED ROAD. IT WAS A BEAUTIFUL SUNNY DAY WITH NO WIND AND TEMPS IN THE LOW 80'S. WE WERE ENJOYING THE RIDE AND NOTED WHAT AN IMPROVEMENT THE NEWLY PAVED ROAD WAS. WITHOUT WARNING THE TIRES BEGAN SQUEALING AND THE CONTROL CHARACTERISTICS OF OUR TAURUS CHANGED DRAMATICALLY. THE STEERING BECAME LABORED (I BELIEVE FROM THE AUTOMATED ANTI LOCK AND TRACTION CONTROL SYSTEMS ENGAGEDING). MY ATTEMPT TO COMPENSATE FOR THE VIOLENT CHANGE IN VEHICLE OPERATION AND REGAIN CONTROL WERE QUICKLY FUTILE. WE SUCCUMBED TO THE LAWS OF MOTION SPINNING HOPELESSLY OUT OF CONTROL ACROSS THE ONCOMING LANE INTO THE OPPOSITE DITCH AT A HIGH RATE OF SPEED. MIRACULOUSLY WE THERE WAS NO ONCOMING TRAFFIC AND WE DIDN'T PLUNGE INTO THE MYRIAD OF STEEP TERRAIN CONDITIONS COMMON ON THIS STRETCH OF HIGHWAY. WE DID NOT ROLL BUT CAME VIOLENTLY TO REST ON THE FAR UPSLOPE OF THE OPPOSITE ROADSIDE DITCH. MY LATER RESEARCH FOR THE CAUSE OF OUR SUDDEN LOSS OF CONTROL PRODUCED THE NHTSA RECALL NO. :20V-072 WHICH IDENTIFIED THE REAR TOE LINK ON CERTAIN FORD MODELS AS SUBJECT TO FAILURE. I LATER CONFIRMED THE DRIVER SIDE REAR TOE LINK HAD SNAPPED ON OUR TAURUS AND WAS THE CAUSE OF OUR ACCIDENT.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT 25 MPH, AND ATTEMPTING TO MAKE A TURN TO THE LEFT OR RIGHT, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF LAKE GENEVA W 2542 INTERCHANGE N, LAKE GENEVA, WI 53147) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR ASSEMBLY AND STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. *LN*JB

I JUST PULLED OUT OF A PARKING SPACE TRAVELING 5 MPH MAKING A SHARP TURN, SUDDENLY LOST ALL POWER STEERING AND DRIVER ASSIST FAILURE REQUIRES MAINTENANCE WARNING LIGHT CAME ON FOLLOWED BY TRACTION CONTROL NEEDS SERVICING. NOW IT IS VERY DIFFICULT TO DRIVE AT ANY SPEED AS THE VEHICLE DEFAULTED TO MANUAL STEERING. LUCKY I WASN'T AT HIGH SPEED. 61000 MILES AT TIME OF INCIDENT

AFTER FUELING UP, STARTED CAR(2014 TAURUS) TO LEAVE AND WAS UNABLE TO TURN STEERING WHEEL. INSTRUMENT CLUSTER PANEL STATED THERE WAS A POWER STEERING FAILURE AND SERVICE WAS REQUIRED. WAS ABLE TO DRIVE AWAY FROM PUMPS WITH NO STEERING TO PARK OUT OF THE WAY. AFTER 20 MINUTES AND RESTARTING THE CAR WAS ABLE TO CLEAR THE FAILURE MESSAGE BY CLICKING ON THE "OK" ACKNOWLEDGING THE FAILURE AND THE STEERING CAME BACK. NOT SURE IF IT WAS THE CLICKING ON THE "OK" THAT RELEASED THE STEERING OR NOT. DROVE THE CAR HOME AT GREAT RISK AND HAVE IT SCHEDULED FOR SERVICE ON WED 3/42020. FROM INVESTIGATING THE PROBLEM IT APPEARS FORD SHOULD BE FORCED TO DO A RECALL ON THIS MODEL AND THE PROBLEM, THEY DID FOR THE 2011, 2012 AND 2013 MODEL THEY NEED TO INCLUDE THE 2014. THE EXTENDED WARRANTY SHOULD COVER THIS BUT IT APPEARS TO CLEARLY BE A FORD DESIGN/ENGINEERING PROBLEM FORD SHOULD PAY FOR.