NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
29 reportsClear category filter50,000 miles · Feb 7, 2020
Electrical System
TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED WHILE REVERSING OUT OF THE GARAGE, THE BACK UP CAMERA BECAME INOPERABLE. AN ERROR MESSAGE WHICH STATED CAMERA NOT AVAILABLE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO ARUNDEL FORD LOCATED AT 1561 PORTLAND RD, ARUNDEL, ME 04046, TO BE DIAGNOSED. THE RESULT WAS INCONCLUSIVE.…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED WHILE REVERSING OUT OF THE GARAGE, THE BACK UP CAMERA BECAME INOPERABLE. AN ERROR MESSAGE WHICH STATED CAMERA NOT AVAILABLE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO ARUNDEL FORD LOCATED AT 1561 PORTLAND RD, ARUNDEL, ME 04046, TO BE DIAGNOSED. THE RESULT WAS INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #11307714
90,000 miles · Jan 14, 2020
Electrical SystemSteeringWheels
1) WHEN MAKING A SHARP TURN AT LOW SPEEDS THERE IS A HARD KNOCKING SOUND IN THE FRONT END. 2). THE CLIMATE CONTROL TURNS ON AND OFF INTERMITTENTLY. UNSAFE ON COLD DAYS WHEN TEMPERATURE IS BELOW 30 DEGREES. VICE VERSA IN THE SUMMER WHEN TEMP IS ABOVE 90 DEGREES.
NHTSA ODI #11299197
90,000 miles · Jan 14, 2020
Electrical SystemSteeringWheels
1. WHEN TAKING A SHARP TURN, THE FRONT BUCKS AND MAKES A HARD KNOCKING NOISE. 2. THE CLIMATE CONTROL TURNS ON AND OFF INTERMITTENTLY. IS TERRIBLE IN REALLY COLD WEATHER. NO HEAT FOR AND EXTENDED PERIOD OF TIME. VISE VERSA IN THE HOT SUMMER.
NHTSA ODI #11299195
97,653 miles · Nov 9, 2019
Electrical SystemSteering
ON 31 OCTOBER 2019, I WAS BACKING MY CAR INTO MY GARAGE AND THE CAR STEERING LOCKED UP AND MADE IT DIFFICULT TO MOVE THE CAR. A WARNING MESSAGE APPEARED, AND I CALLED THE DEALER TO DESCRIBE THE PROBLEM (I.E. GAVE CAR WARNING AND COULD BARELY TURN WHEEL OF CAR). DEALER TOLD ME TO BRING THE CAR IN TO BE CHECKED. BECAUSE DEALER WAS…
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ON 31 OCTOBER 2019, I WAS BACKING MY CAR INTO MY GARAGE AND THE CAR STEERING LOCKED UP AND MADE IT DIFFICULT TO MOVE THE CAR. A WARNING MESSAGE APPEARED, AND I CALLED THE DEALER TO DESCRIBE THE PROBLEM (I.E. GAVE CAR WARNING AND COULD BARELY TURN WHEEL OF CAR). DEALER TOLD ME TO BRING THE CAR IN TO BE CHECKED. BECAUSE DEALER WAS CLOSE TO MY JOB, BUT FAR FROM MY HOME, I HAD CAR TOWED TO A LOCAL REPAIR SHOP. I WAS TOLD THAT THE RACK & PINION NEEDED TO BE REPLACED. I WAS TOLD A FEW 2013 CARS HAD THE SAME ISSUE, BUT NO WORK HAS BEEN DONE ON ANY OTHER 2014 FORDS. I WAS ALSO TOLD THERE ARE NO WARNING SIGNS FOR THE ISSUE OR ANY PREVENTATIVE MEASURES THAT CAN BE TAKEN. THE CAR HAD 97,653 MILES WHEN ISSUE OCCURRED. I PAID TO HAVE THE WORK COMPLETED SINCE NO RECALLS ARE CURRENTLY LISTED/ASSOCIATED WITH MY VIN AND THIS MECHANICAL STEERING ISSUE. I PAID A TOTAL OF 2,208.13 FOR THE REPAIRS RELATED TO THE ISSUE (REPLACEMENT OF PART, LABOR & RECALIBRATION OF THE PART).
NHTSA ODI #11279132
127,000 miles · Oct 1, 2019
Electrical SystemEngine
TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START. ON OCCASION, WHILE DRIVING, THE ENGINE SUDDENLY STALLED RANDOMLY. THE VEHICLE WAS TAKEN TO CARMAX (16110 NORTH FWY, HOUSTON, TX) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAIL…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START. ON OCCASION, WHILE DRIVING, THE ENGINE SUDDENLY STALLED RANDOMLY. THE VEHICLE WAS TAKEN TO CARMAX (16110 NORTH FWY, HOUSTON, TX) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
NHTSA ODI #11265419
104,150 miles · May 21, 2019
Electrical SystemFuel/propulsion System
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE ATTEMPTING TO START THE IGNITION, THE VEHICLE HESITATED AND FAILED TO START. THE VEHICLE WAS TOWED TO GERALD JONES FORD LINCOLN (LOCATED AT 3480 WRIGHTSBORO RD, AUGUSTA, GA 30909, (706) 309-6445) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS…
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TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE ATTEMPTING TO START THE IGNITION, THE VEHICLE HESITATED AND FAILED TO START. THE VEHICLE WAS TOWED TO GERALD JONES FORD LINCOLN (LOCATED AT 3480 WRIGHTSBORO RD, AUGUSTA, GA 30909, (706) 309-6445) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 104,150.
NHTSA ODI #11209104
93,647 miles · May 8, 2019
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
SOMETIME IN MARCH 2019 MY CAR DIDNT WANT TO START.IT HAD BEEN PARKED OVER NIGHT AT MY HOUSE. I TRIED TO START IT AND IT JUST KEPT TURNING OVER BUT NO START. I CALLED THE DEALERSHIP AND THEY HAD IT TOWED TO THE DEALER. I WAS ADVISED THAT IT WAS THE BATTERY. I WAS CHARGED ABOUT $185 TO BUY ANOTHER BATTERY. THE CAR WAS WORKING FINE…
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SOMETIME IN MARCH 2019 MY CAR DIDNT WANT TO START.IT HAD BEEN PARKED OVER NIGHT AT MY HOUSE. I TRIED TO START IT AND IT JUST KEPT TURNING OVER BUT NO START. I CALLED THE DEALERSHIP AND THEY HAD IT TOWED TO THE DEALER. I WAS ADVISED THAT IT WAS THE BATTERY. I WAS CHARGED ABOUT $185 TO BUY ANOTHER BATTERY. THE CAR WAS WORKING FINE UNTIL MAY 2, 2019 IT WAS PARKED AT MY PLACE OF EMPLOYMENT AND HAD TO LEAVE IT THERE OVER NIGHT AND HAVE IT TOWED THE NEXT MORNING TO THE DEALERSHIP. THE WANTED TO CHARGE ME $400 TO GET IT REPLACED. MY ARGUEMENT IS I COULD OF SAVED $185 ON A BATTERY THAT DIDNT NEED REPLACING AND 2 MONTHS LATER THEY WANTED ME TO DITCH OUT MORE MONEY. I HAD TO ARGUEMENT WITH THEM FOR SEVERAL HOURS. TILL THE MANAGER SAID THAT THEY WILL TAKE CARE OF THE COST. BUT IT SHOULDNT HAD LEAD TO THAT. I KNOW SEVERAL FORD TAURUS HAVE BEEN RECALLED BUT NOT MY VIN NUMBER. I DONT UNDERSTAND WHY WHEN THEY ARE ALL FORDS TAURUS 2014 AND THEY ARE HAVING THE SAME PROBLEM. I WOULDNT OF SPEND $185 ON MONEY I DONT HAVE TO SPEND.
NHTSA ODI #11206165
65,530 miles · Dec 10, 2018
Electrical SystemElectronic Stability Control (esc)Steering
DRIVING 40 MPH POWER STEERING WENT OUT ALMOST CAUSING CRASH OFF ROADWAY. AFTER REGAINING CONTROL, MOVED TO SHOULDER. TURNED OFF CAR, TURNED ON CAR, THEN WAS OK. THEN HAPPENED AGAIN WHEN LEAVING WORK - SENSORS ON AND NO RESET THIS TIME. HAD TO CAREFULLY LIMP IT HOME. TRIED REPLACING FUSE FOR STEERING - BUT DIDN'T WORK - WILL…
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DRIVING 40 MPH POWER STEERING WENT OUT ALMOST CAUSING CRASH OFF ROADWAY. AFTER REGAINING CONTROL, MOVED TO SHOULDER. TURNED OFF CAR, TURNED ON CAR, THEN WAS OK. THEN HAPPENED AGAIN WHEN LEAVING WORK - SENSORS ON AND NO RESET THIS TIME. HAD TO CAREFULLY LIMP IT HOME. TRIED REPLACING FUSE FOR STEERING - BUT DIDN'T WORK - WILL NEED TO GO TO DEALER. JUST WENT OUT TO GET PICTURE OF CODES - BUT IT'S WORKING AGAIN. SOMETHING IS TERRIBLY WRONG ELECTRICALLY!
NHTSA ODI #11160586
79,500 miles · Aug 12, 2018
Electrical SystemFuel/propulsion System
THE VEHICLE WILL SOMETIMES CRANK BUT WILL NOT START. IT HAPPENS MORE OFTEN ON HOT DAYS AND WHEN PARKED WITH THE PASSENGER SIDE TOWARDS THE SUN. THE LOCAL DEALER IS UNABLE TO DIAGNOSE THE PROBLEM. I LEFT THE CAR WITH THE DEALER FROM 6/8/2018-6/20/2018 AND THE CAR ONLY FAILED TO START ONE TIME AND THEY WERE UNABLE TO FIND THE REAS…
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THE VEHICLE WILL SOMETIMES CRANK BUT WILL NOT START. IT HAPPENS MORE OFTEN ON HOT DAYS AND WHEN PARKED WITH THE PASSENGER SIDE TOWARDS THE SUN. THE LOCAL DEALER IS UNABLE TO DIAGNOSE THE PROBLEM. I LEFT THE CAR WITH THE DEALER FROM 6/8/2018-6/20/2018 AND THE CAR ONLY FAILED TO START ONE TIME AND THEY WERE UNABLE TO FIND THE REASON. SINCE PICKING THE CAR UP IT HAS FAILED TO START THREE TIMES. I CHECKED ONLINE AND FOUND THAT THERE IS AN ISSUE WITH THE FUEL PUMP RELAY. I PULLED THE RELAY FROM OUR CAR AND IT IS THE SAME ONE THAT HAS A RECALL EXCEPT OURS IS ON A TAURUS LIMITED NOT THE SHO. I RECOMMEND RECALLING ALL VEHICLES WITH THE SAME FUEL PUMP RELAY REGARDLESS OF MODEL/TRIM. I HAVE ATTACHED A PHOTO OF OUR CAR'S FUEL PUMP RELAY.
NHTSA ODI #11119492
Mileage unknown · Mar 29, 2018
Electrical System
A FAULT DEVELOPED IN THE WIRING LEADING FROM THE DASH BUTTON FOR THE REAR WINDOW DEFROSTER AND THE DEFROSTER ITSELF. THE FORD REPAIR SHOP TRACED THE FAULT TO A FOUR FOOT AREA BETWEEN THE DRIVER'S DOOR AND THE DRIVER'S SIDE PASSENGER DOOR. REWIRING OF THE SHORTED OUT WIRE WAS REQUIRED. THERE WAS NO EXPLANATION TO WHAT CAUSED TH…
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A FAULT DEVELOPED IN THE WIRING LEADING FROM THE DASH BUTTON FOR THE REAR WINDOW DEFROSTER AND THE DEFROSTER ITSELF. THE FORD REPAIR SHOP TRACED THE FAULT TO A FOUR FOOT AREA BETWEEN THE DRIVER'S DOOR AND THE DRIVER'S SIDE PASSENGER DOOR. REWIRING OF THE SHORTED OUT WIRE WAS REQUIRED. THERE WAS NO EXPLANATION TO WHAT CAUSED THE SHORT OTHER THAN POTENTIAL FACTORY FAULT.
NHTSA ODI #11082054
Official recalls
5Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗