2013 Ford Taurus

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND FELT AS IF IT HAD SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,203.

HERE IS THE HISTORY OF THE CAR THAT I CAN PROVIDE IT HAS HAD 3 FUEL SYSTEM RELAYS REPLACED SINCE FRIDAY. 2 IN THE LAST 3 DAYS 2 DIFFERENT FORD DEALERS. THE CAR DOES NOT TURN ON WHEN TURNED OFF WITH NO WARNING. THE CAR HAS HAD A FUEL MODULATOR AND OVER 5 RELAY SWITCHES REPLACED IN LESS THAN A YEAR. THE DEALER IS REPLACING THE SWITCH WITHOUT DIAGNOSING THE ISSUE BEHIND THE SWITCH FAILING. IT HAS LEFT ME STRANDED 3 TIMES SINCE LAST THURSDAY. IT IS NOT BEHIND ON ANY SERVICE AND I TAKE IT TO A FORD DEALER TO BE REPAIRED. I THINK EMKAY NEEDS TO REVIEW THE REPAIRS ON THIS CAR AND ASK THE DEALER TO DIAGNOSIS THE CAUSE OF THESE FAILURES. 2013 FORD TAURUS 67000 MILES.

ON 8/1/15, MY SON, MY FATHER, AND I WERE HEADING BACK FROM VACATION. MY FATHER WAS DRIVING WHEN HE WENT TO ACCELERATE; WE HEARD A "POP" FROM THE ENGINE. MY SON STATED THAT HE SMELT SMOKE. MY FATHER AND I HADN'T AT THAT TIME. NOT EVEN A MINUTE LATER, THE DASHBOARD FLASHED A "SERVICE SOON" AND TO CHECK MANUAL. BEFORE I COULD THUMB THRU THE MANUAL, MY FATHER STATED THAT WE HAD LOST POWER. HE WAS COASTING OVER TO THE SIDE OF THE ROAD WHEN WE BOTH SMELLED SMOKE. SHORTLY AFTER THAT, WE SAW SMOKE AND FIRE FROM THE DRIVERS SIDE HOOD. BEFORE HE HAD THE CAR STOPPED, SMOKE AND FLAMES WERE ROLLING OUT. WE WERE ABLE TO GET EVERYTHING OUT OF THE VEHICLE BUT THE CAR WAS A TOTAL LOSS. I CONTACTED THE DEALERSHIP ALONG WITH FORD MOTOR COMPANY REGARDING THIS ISSUE. MY CAR HAD LESS THAN 33K MILES. IT WAS STILL UNDER FACTORY WARRANTY; HECK I EVEN BOUGHT THE EXTENDED WARRANTY. THE DEALERSHIP AND FORD MOTOR COMPANY AREN'T TAKING RESPONSIBILITY AT THIS TIME.

I RESPONDED TO A RECALLL NOTICE AND TOOK MY CAR FOR AN INSPECTION BACK IN JUNE. FORD DOES NOT HAVE THE PARTS FOR THE REPAIR AND THEY ARE ON BACK ORDER STILL TODAY (AUGUST 14TH). DEALER INDICATED THAT THEY'VE WAITED AS LONG AS FOUR MONTHS FOR THE PARTS. FOR THIS SAFETY RECALL (15S02 /NHTSA 15V-040) WHERE THE DOORS COULD POSSIBLY POP OPEN IN A COLLISION THIS SEEMS TOO SLOW OF A RESPONSE TIME. DEALER ISN'T THE PROBLEM... FORD IS NOT SUPPLYING THE PARTS.

I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND MY CAR JERKED, MALFUNCTION INDICATOR LIGHT CAME ON AND MY CAR BEGAN TO DECELERATE, THE GAS PEDAL DID NOT WORK, AND THE CAR BEGAN TO ROUGH IDLE. I COASTED TO THE FREEWAY SHOULDER, TURNED MY CAR OFF AND RESTARTED. THE CONDITION APPEARED TO CORRECT ITSELF. I ATTEMPTED TO RESUME DRIVING ONLY TO HAVE THE SAME SCENARIO MENTIONED ABOVE HAPPEN AGAIN WHILE DRIVING ON THE FREEWAY. THIS OCCURRED A TOTAL OF 3 TIMES ON MY WAY TO WORK. TOOK MY CAR TO FORD DEALER: THEY WERE ABLE TO REPRODUCE ISSUE, READ DIAGNOSTIC CODE P2111, AND ATTEMPTED TO FIX THE ISSUE BY PERFORMING MAINTENANCE TO THE CONNECTOR. I WAS ADVISED THAT IF THIS DID NOT CORRECT THE ISSUE THAT THE THROTTLE BODY MIGHT NEED TO BE REPLACED. I DROVE THE CAR FOR 1/2 DAY AND IT REPEATED THE SAME ISSUE AS ABOVE ONLY THIS TIME AT 40 MPH ON THE STREET, BUT THIS TIME I HAD TO STOP AND START THE CAR TWO TIMES IN A ROW TO GET PAST THE ROUGH IDLE. I HAVE A 2011 FORD FUSION WHERE THE IDENTICAL SCENARIO OCCURRED AND THE SAME FORD DEALER COVERED THE REPAIR UNDER EXTENDED WARRANTY UNDER NHTSA ACTION NUMBER : PE13003. I FILED A CLAIM WITH CORPORATE FORD AND THEY WOULD NOT COVER MY CAR. I WOULD LIKE TO REQUEST THE SCOPE OF THIS ISSUE RESEARCHED TO SEE IF VEHICLES WITH MY YEAR, MAKE AND MODEL SHOULD BE INCLUDED IN THIS ACTION... UPDATED 09/30/15*BF

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

THIS IS A POLICE INTERCEPTOR VEHICLE. WHEN ATTEMPTING TO GO FROM REVERSE TO DRIVE WHILE THE VEHICLE IS STILL IN REVERSE MOTION[APPROX. 5 MPH] AS SOON AS IT IS PUT IN DRIVE, THE ENGINE STALLS. SAME THING WILL HAPPEN WHEN IN FORWARD MOTION AND GOING INTO REVERSE. TO MY KNOWLEDGE, ALL OF THE 2013 AND 2014 POLICE INTERCEPTORS ARE EXPERIENCING THE SAME ISSUE.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE EXITING A PARKING AREA IN REVERSE, THE ACCELERATOR PEDAL BECAME STUCK WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO INDEPENDENTLY SURGE BACKWARDS INTO A WALL. THE CONTACT APPLIED THE BRAKE PEDAL TO STOP THE VEHICLE, BUT IT CONTINUED DUE TO THE ACCELERATOR PEDAL BEING STUCK. THE DRIVER AND TWO PASSENGERS EXPERIENCED WHIPLASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.