NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
6 reportsClear category filterMileage unknown · Nov 12, 2025
Electrical SystemUnknown Or OtherVisibility/wiper
The backup camera has failed. Sometimes it works, sometimes it does not. I have seen other reports on NHTSA here specifying the same problem. Visibility in this car is poor and is augmented by the backup camera. Car serviced by ford dealerships only. If left unrepaired, other drivers of this make and model 2013-2019 Taurus have …
Read full complaint
The backup camera has failed. Sometimes it works, sometimes it does not. I have seen other reports on NHTSA here specifying the same problem. Visibility in this car is poor and is augmented by the backup camera. Car serviced by ford dealerships only. If left unrepaired, other drivers of this make and model 2013-2019 Taurus have an increased susceptibility to collisions.
NHTSA ODI #11698932
Mileage unknown · Nov 3, 2025
Back Over PreventionVisibility/wiper
The reverse camera is integrated into the rear view mirror of my ‘13 POLICE INTERCEPTOR SEDAN and the camera has lighted up blue and then disappears leaving a dark tint to my rear view mirror when I’m in reverse making it ineligible to use either features to ensure backing up.
NHTSA ODI #11697307
105,000 miles · Jan 12, 2018
Visibility/wiper
SUNROOF RANDOMLY EXPLODED
NHTSA ODI #11062357
70,000 miles · Jul 27, 2017
StructureUnknown Or OtherVisibility/wiper
THE HEADLINER HAS DETACHED FROM THE VEHICLE DESPITE ONLY 5 YEARS OLD. IT BLOCKS THE REAR WINDOW. ALSO, THE UPPER CENTER BRAKE LIGHT IS ON THE HEADLINER AND IS NOW NO OPERATING PROPERLY BECAUSE OF ITS ORIENTATION. THIS IS A MAJOR SAFETY HAZARD. FORD HAS ISSUED A TSB ON THIS. SEVERAL ATTEMPTS TO GET FORD TO REPAIR UNDER WARRAN…
Read full complaint
THE HEADLINER HAS DETACHED FROM THE VEHICLE DESPITE ONLY 5 YEARS OLD. IT BLOCKS THE REAR WINDOW. ALSO, THE UPPER CENTER BRAKE LIGHT IS ON THE HEADLINER AND IS NOW NO OPERATING PROPERLY BECAUSE OF ITS ORIENTATION. THIS IS A MAJOR SAFETY HAZARD. FORD HAS ISSUED A TSB ON THIS. SEVERAL ATTEMPTS TO GET FORD TO REPAIR UNDER WARRANTY OR FOR SAFETY REASONS WERE UNSUCCESFUL. IT IS VERY DISAPPOINTING. RESEARCH CONFIRMS THAT THIS WAS A POOR DESIGN WITH LIMITED LIFE ON PLASTIC MOUNTING BRACKETS. REPAIR ESTIMATED TO ALMOST $1000!
NHTSA ODI #11011104
Mileage unknown · May 25, 2016
Visibility/wiper
DRIVER SIDE DOOR MIRROR APPEARS TO BE FADING IN COLOR, POSSIBLY LOSING POLARIZATION, SEEMS LIKE THAT PART OF THE MIRROR IS DEFECTIVE, IT GETS EXTREMELY HOT, TURNING BROWN AND CAN BE A DRIVING HAZARD IF THE ISSUE IS NOT CORRECTED.
NHTSA ODI #10870849
10,000 miles · Nov 25, 2012
Visibility/wiper
MY WIFE AND I WERE TRAVELING ON US 35 NORTH OUT OF DALLAS, WHEN WE HEARD A LOUD BANG AS IF SOMETHING HIT THE WINDSHIELD. WE BOTH LOOKED UP, BUT THERE WAS NO MARK ON THE WINDSHIELD. LOOKED IN THE REAR VIEW MIRROR AND SAW THAT THE REAR WINDOW WAS SHATTERED. STOPPED AT A FORD DEALER IN DALLAS AND HE SAID IT HAD TO BE HIT BY A RO…
Read full complaint
MY WIFE AND I WERE TRAVELING ON US 35 NORTH OUT OF DALLAS, WHEN WE HEARD A LOUD BANG AS IF SOMETHING HIT THE WINDSHIELD. WE BOTH LOOKED UP, BUT THERE WAS NO MARK ON THE WINDSHIELD. LOOKED IN THE REAR VIEW MIRROR AND SAW THAT THE REAR WINDOW WAS SHATTERED. STOPPED AT A FORD DEALER IN DALLAS AND HE SAID IT HAD TO BE HIT BY A ROCK OR BULLET, BUT COULD NOT FIND EITHER. CONTACTED MY INSURANCE, WHO CONTACTED SAFELITE TO REPLACE THE WINDOW, BUT THEY DID NOT HAVE A REPLACEMENT IN DALLAS, WHICH I UNDERSTAND IS ONE OF THEIR DISTRIBUTION CENTERS, DEALER SECURED WINDOW WITH CRASH WRAP FOR ME AND I DROVE ON TO ALBUQ, WHERE SAFELITE REPLACED MY WINDOW. THEY ALSO COULD NOT FIND WHERE IT HAD BEEN HIT BY A ROCK OR BULLET. DROVE BACK TO HOUSTON AND CONTACTED THE SELLING DEALER, AND ALSO FORD'S CUSTOMER RELATIONSHIP CENTER. AS OF THIS DATE, 11/24/2012, THEY EITHER DON'T HAVE AN ANSWER OR HAVEN'T RETURNED MY CALLS. ON THE 2ND CALL TO FORD, THE GENTLEMAN DID TELL ME THE REGIONAL REPRESENTATIVE OF FORD SAID IT WAS NOT COVERED, BUT NO ONE HAS BOTHERED TO CONTACT ME. *TR
NHTSA ODI #10485961
Official recalls
9Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration