2013 Ford Taurus

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN AND BECAME INOPERABLE. IN ADDITION, THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT THE DIAGNOSTIC FEES. THE CONTACT CALLED TOMMIE VAUGHN FORD (1201 N SHEPHERD DR, HOUSTON, TX 77008, (832) 648-3596), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 155,000.

WE WERE RIDING DOWN A MAIN ROAD GOING AT ABOUT 45 MILES AN HOUR WHEN WE LOST POWER AND THE CAR BEGAN COASTING BUT HAD THE FOOT ON THE PEDAL TO THE FLOOR, WE PULLED OVER WHEN WE COULD GET TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF, STARTED BACK UP BUT HAPPENED AGAIN SO WE PULLED INTO AN AUTO ZONE AND THEY PUT IT ON MACHINE THAT SHOWED WE HAD VERY LITTLE POWER. WE TOWED IT THE NEXT DAY TO A MECHANIC AND HE SAID IT WAS THE THROTTLE BODY UNIT. WE WERE ALMOST HIT SEVERAL TIMES BECAUSE OF THE WAY THE CAR WAS ACTING.

CAR CRANKS BUT WILL NOT START. REPLACE FUEL CONTROL 5 TIMES BUT WHEN REPLACED THIS LAST TIME IT WILL NOT START. IT WOULD DIE IN TRAFFIC AND I WOULD HAVE TO TRY AND GET TO THE SHOULDER OF THE ROAD TO GET IT STARTED AGAIN. POWER STEERING ASSIST FAILED INDICATOR LIGHT COMES ON AND I HAVE NO POWER STEERING. I'M VERY UNHAPPY WITH THIS CAR. BOUGHT IT BRAND NEW AND HAVE TALKED WITH FORD MOTOR COMPANY BUT THEY SAY MINE IS NOT INCLUDED IN RECALL. 111,000 MILES. HELP ME PLEASE! FUEL CONTROL MODULE WENT OUT FIRST TIME IN 2017 AND THIS MONTH WHICH IS OCTOBER MAKES 5 TIMES REPLACING IT.

ON NIGHT OF OCTOBER 8,2019 I WAS DRIVING VEHICLE (2013 TAURUS) AND IT JUST LOST ACCELERATION. WRENCH LIGHT CAME ON AND I WAS LUCKY TO BE ABLE TO PULL TO SIDE OF ROAD DUE LIMITED TRAFFIC AT THAT TIME OF NIGHT. ONCE ON ROADSIDE I TURNED THE VEHICLE OFF AND IT RESTARTED AND NO WARNING LIGHTS CAME ON. I PROCEEDED TO DRIVE THE VEHICLE THE SHORT DISTANCE TO MY HOME WITH NO FURTHER PROBLEMS. THE FOLLOWING MORNING I TOOK VEHICLE TO NEARBY SERVICE CENTER. THEY CHECKED FOR CODES BUT NOTHING SHOWED UP. THEY STATED THAT THE THROTTLE BODY APPEARED DIRTY AND SUBSTANTIALLY HAD THEM CLEAN IT. ON OCTOBER 10 THIS TIME WHILE TRAVELING ON A HIGH AT APPROXIMATELY 55/60MPH THE VEHICLE JUST DIED AGAIN/ LOSING ALL POWER TO THE ACCELERATOR. HOW AN ACCIDENT DIDN'T OCCUR IS BEYOND ME. VEHICLE WAS RETURNED TO SERVICE CENTER AND WHEN VEHICLE WAS STARTED THERE NO WARNING LIGHTS APPEARED ALTHOUGH A SUBSEQUENT CHECK OF CODES THIS TIME REVEALED THROTTLE BODY PROBLEM. UPON RESEARCHING ISSUE THERE HAVE BEEN SEVERAL SIMILAR INCIDENTS WITH VARIED IDEAS (POWERTRAIN SENSOR / THROTTLE BODY) AS TO THE CAUSE OF PROBLEM. BUT WHEN TRAVELING ON A HIGHWAY AND THE VEHICLE COMPLETELY LOSES ACCELERATION AND GOES IN TO CREEP MODE IS A SERIOUS SAFETY ISSUE

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURNED OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. REUTHER FORD (1325 MCNUTT ST, HERCULANEUM, MO 63048, (636) 931-9393) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT MENTIONED CUSTOMER SATISFACTION PROGRAM NUMBER: 13N03 (SUPPLEMENT #1 THROTTLE BODY EXTENDED COVERAGE DATED MARCH 5, 2014). THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

TL* THE CONTACT'S HUSBAND OWNS A 2013 FORD TAURUS. WHEN THE DRIVER STARTED THE VEHICLE AND BEGAN TO PULL OUT OF THE DRIVEWAY, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE DRIVER STOPPED, TURNED OFF THE VEHICLE, AND WAITED A FEW MINUTES BEFORE RESTARTING THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE POWER STEERING RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES WHEN STARTING THE VEHICLE AND A FEW TIMES ONCE THE VEHICLE HAD BEEN DRIVEN FOR A FEW MINUTES. THE CONTACT CALLED MAGIC CITY FORD LINCOLN (LOCATED AT 809 WILLIAMS RD NE, ROANOKE, VA 24016, 540-345-0911) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WITHIN A FEW DAYS WITH A CERTIFIED MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 123,619. *DT *TR

STEERING IS EXTREMELY LOUD AND ROUGH. DURING TURNS, THE STEERING WHEEL LOCKS UP AND REQUIRES AN EXTREME AMOUNT OF FORCE TO RETURN TO "NATURAL" POSITION. DUE TO THE STEERING LOCKING, THERE HAS BEEN ONE COLLISION THUS FAR. I HAVE HAD THREE TECHNICIANS LOOK AT MY VEHICLE AND DUE TO THE ISSUES I AM HAVING THEY RECOMMEND THAT I "AVOID USAGE AT ALL COSTS". FORD KNOWS OF THIS ISSUE AND HAS A FIELD SERVICE ACTION (FSA) OPEN BECAUSE OF THE ELECTRIC POWER ASSISTED STEERING (EPAS) FAILING. THIS IS UNDER FSA NUMBER 15N01. WHEN GOING TO A FORD DEALERSHIP THE SERVICE MANAGER STATED THAT THE RECALL COULD NOT BE FULFILLED BECAUSE NO POWER STEERING CONTROL MODULE (PSCM) OR EPAS DIAGNOSTIC TROUBLE CODES (DTC) HAS BEEN THROWN. THE MANUFACTURER RECALL 15S18 SUPPLEMENT #2 STATES THAT "THIS SAFETY RECALL INVOLVES REPROGRAMMING THE POWER STEERING CONTROL MODULE (PSCM), OR REPLACING THE STEERING GEAR ONLY IF THERE IS EVIDENCE THAT CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) EXIST OR WERE PREVIOUSLY SET, BUT ARE NO LONGER PRESENT." THIS WAS AMMENDED FROM THE PREVIOUS SUPPLEMENT.