NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
583 reports200,000 miles · Jun 28, 2021
Steering
The contact owns a 2013 Ford Taurus. The contact stated while driving 40 mph, the power steering failed to operate as designed and the vehicle became difficult to steer. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be d…
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The contact owns a 2013 Ford Taurus. The contact stated while driving 40 mph, the power steering failed to operate as designed and the vehicle became difficult to steer. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
NHTSA ODI #11422665
Mileage unknown · Jun 22, 2021
Steering
The power steering system in my 2013 Ford Taurus has failed. I took it to the shop and they informed me of multiple recalls on this make and model for the power steering, but it doesn't appear as though my personal VIN was recalled. Am I still eligible for a recall repair?
NHTSA ODI #11421926
97,000 miles · Jun 17, 2021
Steering
The contact owns a 2013 Ford Taurus. The contact stated while driving 30 mph, the steering wheel became difficult to turn causing the vehicle to run into a ditch. The contact stated there was no warning light illuminated. The contact sustained no injuries. The contact stated that since the failure occurred, the air conditioning …
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The contact owns a 2013 Ford Taurus. The contact stated while driving 30 mph, the steering wheel became difficult to turn causing the vehicle to run into a ditch. The contact stated there was no warning light illuminated. The contact sustained no injuries. The contact stated that since the failure occurred, the air conditioning failed to function properly and only blows out hot air. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the Vin was not included. The manufacturer was informed of the failure. The failure mileage was approximately 97,000.
NHTSA ODI #11421230
Mileage unknown · May 10, 2021
Electrical SystemSteering
MY POWER STEERING WENT OUT. IT SAID POWER STEERING ASSIST FAULT. AND I COULD NOT TURN MY WHEEL. FORTUNATELY I WAS PARKED. I JUST COULD NOT TURN THE WHEEL TO MOVE. I TURNED THE CAR OFF AND BACK ON AGAIN AND THE WARNING WENT AWAY AND I COULD MOVE THE WHEEL AGAIN. WORRIED IT WILL HAPPEN AGAIN WHILE IN MOTION.
NHTSA ODI #11415851
119,000 miles · May 7, 2021
Unknown Or Other
THE DEALER HAS COMPLETED ALL THE RECALLS DUE TO DATE ON THE VEHICLE, BUT IS UNABLE TO REPORT THEM SO THE VEHICLE IS STILL LISTED ON NHTSA.GOV AS HAVING 1 INCOMPLETE RECALL. THE DEALER IS UNABLE TO PROVIDE ANY INFORMATION ON THE ISSUE, PROMISING THAT THE CASE WILL BE REVIEWED BY INTERNAL TEAM, THE MANUFACTURER IS UNABLE TO PROVI…
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THE DEALER HAS COMPLETED ALL THE RECALLS DUE TO DATE ON THE VEHICLE, BUT IS UNABLE TO REPORT THEM SO THE VEHICLE IS STILL LISTED ON NHTSA.GOV AS HAVING 1 INCOMPLETE RECALL. THE DEALER IS UNABLE TO PROVIDE ANY INFORMATION ON THE ISSUE, PROMISING THAT THE CASE WILL BE REVIEWED BY INTERNAL TEAM, THE MANUFACTURER IS UNABLE TO PROVIDE ANY INFORMATION AS WELL, STATING THAT THE ALL THE RECALLS HAVE BEEN COMPLETED, THE DEALERSHIP GOT PAID, BUT 1 RECALL REMAINS LISTED ON NHTSA.GOV .I CANNOT USE THE VEHICLE AS INTENDED AS 1 STILL ACTIVE RECALL PROHIBITS ME FROM DOING SO. IS THERE ANYTHING WHAT CAN BE DONE TO UPDATE THE RECALLS OR MAKE THE DEALER TO COMPLETE AND RECORD THEM PROPERLY?
NHTSA ODI #11415515
138,000 miles · Apr 30, 2021
Fuel/propulsion SystemFire
VEHICLE WAS IN MOTION ON ROADWAY WHEN UNEXPECTEDLY COMBUSTED FROM THE REAR PASSENGER AREA WHERE THE FUEL TANK AND PUMP IS LOCATED, THE ENTIRE CAR WAS BURNED AND CAUSED A TOTAL LOSS.*DT
NHTSA ODI #11414547
8,630 miles · Apr 10, 2021
EngineFuel/propulsion System
ENGINE STALLING RUNNING AT 10 MILES A HOUR. IS THERE A RECALL NUMBER 20504?
NHTSA ODI #11407395
Mileage unknown · Apr 8, 2021
Steering
SINCE SECOND YEAR WHEN I BROUGHT THE VEHICLE, SOME TIMES I TUNED OFF, THEN FAILS TO STARS, THEREAFTER FEW HOURS TURNED ON, AND STEERING LOSS OF POWER AND IMPOSSIBLE TO TURN, SUDDENLY TURNED OFF AND ON, THE CAR AND PROBLEM SOLVE (4 TIMES) THRU THE YEARS, AND ONE TIME WHEN I WAS DRIVING CODE POPS UP SAYING POWER ASSIST FAULT, THE…
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SINCE SECOND YEAR WHEN I BROUGHT THE VEHICLE, SOME TIMES I TUNED OFF, THEN FAILS TO STARS, THEREAFTER FEW HOURS TURNED ON, AND STEERING LOSS OF POWER AND IMPOSSIBLE TO TURN, SUDDENLY TURNED OFF AND ON, THE CAR AND PROBLEM SOLVE (4 TIMES) THRU THE YEARS, AND ONE TIME WHEN I WAS DRIVING CODE POPS UP SAYING POWER ASSIST FAULT, THEN DISAPPEAR. APPROXIMATELY 2 MONTHS AGO, I ARRIVED AT ONE LOCATION NEAR BY LINCOLN FORD OF SANTA MONICA, MY SON, TURNED OFF THE VEHICLE AND DID NOT TURNED ON, THE VEHICLE OVERNIGHT AT THAT LOCATION, NEXT FOLLOWING DAY WE TURNED IN THE DEALER ABOVE NOTED. AFTER FEW DAYS THEY SAID THIS SERIAL NUMBER IS NOT COVER BY THE RECALL, ONLY FEW OTHER SAME, YEAR AND SAME MODEL BUT NOT THIS ONE IS COVER BY THE RECALL, OF THE POWER STEERING SENSOR. THEY WERE UNABLE TO LOAD THE CODES OF THE VEHICLE, SAID THEY NEED TO LOAD THE COMPUTER DATA. NOW AFTER 2 MONTHS THAT MY CAR IS SITTING IN THE DRIVEWAY, I WILL TUNED IN THEODORE ROBINSON DEALER IN THE CITY OF COSTA MESA 04/13/2021. PLEASE INCLUDE THIS IN THE RECALL, SAME YEAR, SAME MODEL, SAME SENSOR VEHICLES ARE INCLUDED. WHAT IS THE DIFFERENCE? IF THEY ARE THE SAME COMPONENTS. WHY SOME VEHICLES WITH THE EXACTLY SAME COMPONENTS ARE COVERED BY THE RECALL AND OTHERS NOT????????????? PLEASE THIS IS AN EXPENSE REPAIR, WHY WE HAVE TO PAID FOR A MALFUNCTIONING PART THAT CAUSE US LOST OF OUR TIME,, MONEY AND ON TOP WE HAVE TO PAY??
NHTSA ODI #11407135
120,000 miles · Mar 15, 2021
Steering
POWER STEERING WENT OUT COMPLETELY WITHOUT WARNING. VERY DANGEROUS OTHERS HAVE THE SAME ISSUE. IT SEEMS TO BE DUE TO HEAT CAUSING ELECTRIC ASSIST STEERING TO FAIL. FORD DESIGN THE ELECTRIC ASSIST MOTOR TO SIT DIRECTLY BEHIND THE CATALYTIC CONVERTER.
NHTSA ODI #11403164
114,755 miles · Mar 15, 2021
Power TrainSteeringSuspension
15V340000 14V393000 20V072000 15V812000 16V621000 13V270000 15V040000 13V227000
NHTSA ODI #11403030
Official recalls
9Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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