2010 Ford Taurus

SOON AFTER I GOT MY NEW 2010 FORD TAURUS IN MARCH OF 2010, IT CAME TO A COMPLETE STOP AS I WAS DRIVING WITH MY SISTER (MILEAGE UNDER 1,000 MILES). I CALLED THE FORD DEALERSHIP AND THEY SAID TO TRY IT AGAIN - THE CAR RAN WELL, SO I FORGOT ABOUT THE INCIDENT. IN APRIL 2012, I AGAIN LOST POWER SUDDENLY AND COMPLETELY WHILE DRIVING. I PUT ON THE EMERGENCY LIGHTS, LEFT THE CAR IN THE MIDDLE OF MY ROAD WHERE IT HAD STOPPED, AND CALLED AAA TO TOW IT BACK TO THE DEALERSHIP. SERVICE REPLACED THE THROTTLE BODY, AND SAID THEY FOUND NOTHING THAT COULD CAUSE THE CAR TO STALL. TWICE AGAIN, THE CAR STOPPED AS I WAS DRIVING IT AND EACH TIME FORD SERVICE COULD FIND NOTHING WRONG. THE LAST INCIDENT LEFT ME SHAKEN AS I WAS STUCK ACROSS MY ROAD, EXPOSED TO TWO-WAY TRAFFIC. AFTER THE LAST INCIDENT FORD EXAMINED THE CAR FOR SEVERAL DAYS, DROVE IT HUNDREDS OF MILES AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. THEY REFERRED ME TO FORD MOTOR. FORD WANTED A SECOND OPINION FROM ANOTHER DEALERSHIP. OF COURSE THE SECOND OPINION SAID ALL WAS FINE, AND THEY COULD NOT DUPLICATE THE INTERMITTENT PROBLEM. FORD MOTOR COMPANY DECLINED MY REQUEST FOR A REPLACEMENT CAR AND FOR A LOANER. I TOOK THE CAR BACK TO THE FORD AND LEFT IT THERE. FORD ABSOLUTELY KNOWS THE DANGERS OF THIS CAR, THEY ARE WELL DOCUMENTED IN MY COMPLAINT HISTORY AND IN VARIOUS COMPLAINT VENUES ON THE INTERNET AND THEY ARE STONE WALLING VERY EFFECTIVELY. THE FACT IS THAT FORD ITSELF HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS TALKING ABOUT ...IF THERE IS AN INTERMITTENT LACK OF POWER'. I WAS 'INTERMITTENTLY PUT IN DANGER FOUR TIMES. FORD TELLS ME THEY WILL AUCTION THE CAR, FULL WELL KNOWING OF THE RISKS. THIS CAR VIN IS DANGEROUS AND SHOULD BE NEVER BE ON THE ROAD AGAIN TO COMPROMISE PASSENGER AND DRIVER SAFETY. *TR

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT THERE WAS AN ODOR OF GASOLINE PRESENT IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE ENTIRE FUEL LINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION HOWEVER, THE MECHANIC CONFIRMED THE INITIAL DIAGNOSIS. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 38,000.

I WAS DRIVING DOWN THE INTERSTATE WHEN THE CAR STARTED RUNNING REAL CHOPPY AND MISFIRING. I GOT THE CAR TO A SAFE DESTINATION. AFTER RESTARTING THE VEHICLE, THERE WAS A TREMENDOUS AMOUNT OF WHITE SMOKE COMING FROM THE EXHAUST. I WAS ABLE TO GET IT TO OUR NEAREST FORD DEALERSHIP. PRIOR TO THIS INCIDENT THERE WERE NO CHECK ENGINE LIGHTS, NO PROBLEMS PASSING EMISSIONS, JUST NO SIGNS THAT ANYTHING WAS WRONG. THIS IS A 2 YEAR OLD VEHICLE PURCHASED BRAND NEW FROM THE DEALERSHIP. FORD HAS BRAGGED ABOUT THIS ENGINE BEING A PREMIER ENGINE, TOP NOTCH ECO BOOST TURBO CHARGED AND FOR US TO HAVE TO REPLACE IT AFTER TWO YEARS OF DRIVING IS INSANE. WE HAVE VEHICLES OLDER THAN THIS 2010 TAURUS SHO, ONE WITH 100,000(CHEVY 2006), ANOTHER WITH 150, 000(HONDA 2004), AND ANOTHER WITH 60,000(MITSUBISHI 2003) THAT HAVE GIVEN US NO PROBLEMS. FORD HAS NOT LIVED UP TO THEIR CLAIMS ON THIS CAR. THE DEALERSHIP SAID THAT ONE OF THE CYLINDERS HAD A COMPRESSION OF 0 AND THAT WE NEEDED AN ENGINE REPLACEMENT. THEY NEVER TOOK THE ENGINE APART, THEY JUST DID A DIAGNOSTIC. I CALLED THE CUSTOMER SERVICE LINE AT FORD AND COMPLAINED IMMEDIATELY AFTER FINDING OUT THAT WE WERE GOING TO NEED AN ENGINE. THEY QUOTED A PRICE OF $6800 TO REPLACE THE ENGINE.AFTER PROVIDING OUR SERVICE RECORDS, FORD OFFERED TO HELP US WITH SOME OF THE COST BUT WE WERE STILL OUT OF POCKET ALMOST $5000. WARNING TO CONSUMERS, THIS CAR, EVEN THOUGH I LOVED DRIVING IT, I WOULD NOT RECOMMEND IT TO ANYONE! WE PAID CLOSE TO $50,000 FOR THIS CAR. IF YOU DARE TO RISK BUYING THIS CAR YOU BETTER GET THE EXTENDED WARRANTY BECAUSE YOU JUST MAY NEED IT. A BIG DISAPPOINTMENT. SUPPOSEDLY FORD SENT OUR ENGINE TO BE EXAMINED CLOSELY. I HOPE THEY FIND OUT WHAT THE REAL PROBLEM IS BECAUSE I WOULD NOT WANT ANYONE TO HAVE TO GO THROUGH WHAT WE DID.WE WILL NOT BE BUYING ANY FORD VEHICLES EVER AGAIN!!! *TR

TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO A LOWER GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER THIRTEEN TIMES FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN REPLACED THE THROTTLE BODY BUT THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50.

OUT FOR A SUNDAY DRIVE AND SUDDENLY THERE WAS HEAVY BRAKE NOISE AT RIGHT REAR BRAKE. THE BRAKE PADS AND ROTOR WERE RUINED. THE BRAKE PADS HAD LOCKED UP AND WOULD NOT RELEASE. ALL OTHER BRAKES OK. FORD CLAIMED THIS WAS NORMAL BRAKE WEAR, WOULD NOT FIX THE PROBLEM. THIS MAY BE NORMAL FOR FORD CARS, IT HAS NOT BEEN MY EXPERIENCE WITH OTHER BRANDS. *TR

I NOTICED A BRAKE ISSUE IN 2011 AND BROUGHT MY CAR INTO FORD FOR REPAIR. I WAS TOLD THERE WAS NO ISSUE WITH MY BRAKES. I BROUGHT MY CAR TO ANOTHER MECHANIC WHO SAID THE PEDAL WAS GOING TO THE FLOOR AND THAT THERE DEFINITELY WAS AN ISSUE. I BROUGHT THE CAR BACK AND THEY CLAIMED THERE STILL WAS NO ISSUE. I CALLED FORD CUSTOMER CARE ON 12/12/12 AND AFTER DAYS OF ARGUING THEY AGREED TO FIX THE FRONT BRAKES. THEY ADVISED THAT THERE WAS NO ISSUE WITH THE BACK BRAKES. I STILL HAD A SQUEAK BUT THE PEDAL WAS NO LONGER GOING TO THE FLOOR. I WAS TOLD A SQUEAK CAN BE NORMAL. LAST WEEK I NOTICED A GRINDING SOUND COMING FROM WHAT APPEARED TO AGAIN BE THE BRAKES. I HAVE 12,000 ADDITIONAL MILES ON THE CAR SINCE FIRST BRINGING IT IN. I AM NOW TOLD THAT THE BACK BRAKES NEED A COMPLETE REPAIR BECAUSE THE CALIPER IS LOCKED AND THE PADS AND ROTORS ARE DESTROYED. I ASKED WHY THIS WASN'T FIXED BEFORE AND THEY SAID IT WAS NOT SOMETHING FORD WAS GOING TO COVER BECAUSE IT WAS NOT LOCKED AT THAT TIME. I AM 6000 MILES OVER THE WARRANTY AND WAS TOLD THAT I WOULD HAVE TO PAY $560.00 FOR THE REPAIRS. I LOOKED ONLINE AND FOUND A HOST OF OTHERS COMPLAINING OF THE SAME ISSUE AND ALSO FOUND A SERVICE NOTICE (TSB 10-7-2) POSTED BY FORD MOTOR COMPANY ADVISING HOW TO REPAIR "REAR BRAKE DRAG OR REAR BRAKE NOISE". THIS BULLETIN WAS ISSUED FOR VEHICLES (INCLUDING THE 2010 FORD TAURUS) BUILD ON OR BEFORE 12/14/2009 AND DISCUSSES REPAIRING CALIPERS AS IS NEEDED IN MY REPAIR. I WAS OUTRAGED THAT THIS PROBLEM WAS OUT THERE BUT THAT THEY DID NOT CORRECT THE PROBLEM BACK IN DECEMBER WHEN I COMPLAINED OF BRAKE ISSUES. AFTER CALLING THE CUSTOMER SERVICE DEPARTMENT AND SPEAKING WITH A CUSTOMER SERVICE SUPERVISOR ([XXX] ID#[XXX]) I WAS TOLD THEY WOULD NOT COVER THIS REPAIR BECAUSE IT DOESN'T APPLY TO VEHICLES BUILT WHERE MINE WAS BUILT OR BECAUSE OF SOME OTHER REASON THEY COULD NOT EXPLAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE WAS ENGAGED AND THERE WAS AN UNEXPECTED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL REPEATEDLY AND THE VEHICLE CAME TO A STOP. THE FAILURE OCCURRED ON A SECOND OCCASION WHICH RESULTED INTO A CRASH. THERE WERE NO PHYSICAL INJURIES. THE CONTACT'S VEHICLE SUSTAINED MODERATE DAMAGES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE UNINTENDED ACCELERATION ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

AT LEAST 7 TIMES WHILE DRIVING ON THE EXPRESSWAY THE ENGINE STALLED. I HAVE TO SHIFT TO NEUTRAL AND STEP ON THE BRAKE AND PUSH THE START BUTTON AND THE CAR IS BACK TO NORMAL WHEN I SHIFT TO DRIVE. I TOOK IT IN TO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG. THE FEAR IS THAT I DO NOT KNOW WHEN IT WILL STALL AGAIN. I HAVE READ ON THE INTERNET THAT OTHER FORD TAURUS OWNERS HAVE THE SAME PROBLEM. I WOULD HOPE THAT YOU COULD MAKE THE FORD COMPANY RECALL THESE CARS BEFORE SOMEBODY GETS HURT. BEFORE IT STALLED THE PREVIOUS TIME ON SEPT. 2, 2011 AT 38,640 MILES IT DID NOT STALL TILL JULY 5,2012. AT47,405 MILES. THEN IT STALLED YESTERDAY JULY 16, 2012. *TR

THIS COMPLAINT IS CONCERNING THE MICHELIN TIRES THAT CAME AS OE ON THIS CAR. THE SIDEWALLS OF THESE TIRES BEGAN CRACKING THAT WAS FIRST NOTICED AT THIS DATE. THE CRACKING HAS CONTINUED TO GET WORST AND AS OF THIS DATE I FEEL THAT THE TIRES ARE CREATING A SAFETY ISSUE AND ARE NOT RELIABLE. THESE PROBLEM HAS ALSO OCCURRED WITH SEVERAL OTHER PEOPLE THAT HAVE THESE TIRES ON THE SAME CARS. THIS IS A COMMON WELL KNOWN PROBLEM AMONG OWNERS OF THIS CAR EQUIPPED WITH THESE MICHELIN TIRES. HOWEVER, AS OF THIS DATE NEITHER FORD NOR MICHELIN WILL ACKNOWLEDGE OR ACT ON THIS PROBLEM. THESE ARE MICHELIN PRIMACY MXV TIRES IN SIZE: 245/45R20. CURRENTLY THERE IS 19,000 MILES ON THESE TIRES AND THEY HAVE BEEN ROTATED ON A REGULAR BASIS. *TR

THIS IS THE SECOND OCCASION IN TWO WEEKS. ONE SURGE OCCURRED FROM A FULL STOP AND THE ABS BRAKES DIDN'T STOP THE VEHICLE BEFORE BUMPER IMPACT. SECOND ACCIDENT WAS WHEN I WAS TRAVELING 20-30 MPH AND WENT TO STOP AND THE CAR SURGE WITH THE ABS FOOT PEDAL PRESSED AS HARD AS POSSIBLE. THE ABS BRAKES MADE A NOISE 3 TIMES BEFORE IMPACT TO REAR BUMPER / SPARE TIRE. IN ADDITION I HAVE COMPLAINED TO MY DEALERSHIP THE LAST 3 SERVICE VISITS THAT THE RIGHT SIDE OF THE FRONT BRAKES MAKE A GRINDING NOISE SPORADICALLY WHEN BRAKING. I HAVE ALSO EXPERIENCED LOSS OF POWER WHILE ON A HIGHWAY (VERY SCARY). *TR